Odawa Casino Resort
Job Description
Position Title:Shuttle/Chauffeur Driver
Report To:Facilities Manager
Department:Property Operations
Minimum Pay Rate:$15.00 per hour + tips
Job Code:SHTLDR
Pay Grade:PROP1
Date Written:08/01/2006
Last Update:07/19/2024
Job Summary: Transports, in a luxury vehicle, top executives, personnel, and visitors to and from destination(s) outlined in promotions. Drives shuttle bus, mini-bus, van, car, or lightweight truck to transport clients, trainees, company personnel or company products. The Shuttle/Chauffeur Driver has substantial contact with guests while transporting for promotional events and prizes.
Primary Duties & Responsibilities:
- Greet all guests and Team Members in a friendly, open manner.
- Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
- Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
- Drives vehicle from Odawa Casino Resort to assigned Hotels, Motels, Administration buildings, fueling center or other function areas and back to Casino.
- Assists passengers to enter and leave vehicle; look after passengers’ baggage if necessary; may assist passengers carry their baggage.
- Drives passengers to and from pre-selected destination(s) back to casino or hotel as outlined in promotion.
- Knows all emergency procedures; always ensures passenger safety.
- Is aware of continual updates on changes in traffic laws and CDL requirements if transporting 16 passengers or more including the driver.
- Operates vehicles safely and, in compliance with all motor vehicle laws and speed limits ensuring the safety of all passengers and utilization of Odawa Casino Resort standards of service.
- Operates radios or similar devices to communicate with Casino and other company personnel.
- Operates cell phone only when the vehicle is in park.
- Responsible for vehicle presentation, keeping car cleaned, polished, and in appropriate operating condition.
- Cleans and services vehicle with fuel, lubricants, and accessories.
- Performs routine safety check of vehicle at the beginning of each shift and ensures that vehicle is clean at all times, inside and out.
- May make minor repairs.
- Keeps records of vehicle condition, trips, fuel and passenger.
- Adheres to regulatory, safety, departmental and company policies.
- May be required to