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Part Time Call Center Jobs in Salem, OR (NOW HIRING)

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salem, OR area ...

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Part Time Call Center information

See Salem, OR salary details

$10

$18

$25

How much do part time call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for part time call center in Salem, OR is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Which part time call center pay the most?

Part-time call center positions that handle specialized or technical support, such as IT or healthcare customer service, tend to pay higher wages. Additionally, call centers that operate in high-cost living areas or offer performance-based incentives often provide higher pay rates for part-time roles.

What are the most commonly searched types of Call Center jobs in Salem, OR?

The most popular types of Call Center jobs in Salem, OR are:

What cities near Salem, OR are hiring for Part Time Call Center jobs?

Cities near Salem, OR with the most Part Time Call Center job openings:

Infographic showing various Part Time Call Center job openings in Salem, OR as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,444 per year, or $18 per hour.

Part-Time Contact Center Specialist or Officer

Salem, OR โ€ข On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Job Type
Part-time
Description
Maps Credit Union seeks a Part-Time Contact Center Specialist or Officer to provide exceptional service and information to members regarding Credit Union products or services, member transactions, and account inquiries. (The following represents the Contact Center Specialist job description. Note that the Contact Center Officer position will entail additional responsibilities.)
Key Responsibilities include:
  1. In a call center environment , provide service to personal or business members by providing counseling or performing maintenance on the following types of accounts or services: savings, checking, certificate and loan accounts, online banking, debit cards, direct deposit, and automatic transfers. Provide information on current promotions.
  2. Assist in transactions and inquiries on accounts via member-initiated phone calls with efficiency and accuracy. Answer member questions and solve problems regarding accounts and statements.
  3. Further enhance member relationships by assessing member needs and recommending additional products and services. Explain features and advantages of accounts or services to promote sales.
  4. Assist members by opening and maintaining IRA accounts. Process IRA deposits and withdrawals within established guidelines and regulations.
  5. Interview loan applications by telephone, gathering required information for credit applications. Explain loan options, rates, terms, and collateral requirements. Provide general and specific loan-related information, payoff figures and bluebook values to members.
  6. Perform basic customer service functions with regard to wireless services, including but not limited to: Billing account changes, provisioning new customers on the network, diagnosing service issues, billing questions and disputes. Assist Financial Service Officers as necessary in performing the same duties.
  7. Provide loan information and conduct loan interviews with potential applications to analyze loan needs. Explain loan options, rates, and terms.
  8. Maintain confidentiality and protect credit union operations by keeping member and/or credit union information secure at all times.
  9. Maintain credit union workflow by cooperating with co-workers and providing necessary information to the appropriate people.
  10. Enhance job performance by applying up-to-date professional and technical knowledge gained by attending training sessions and reviewing professional publications.
  11. Participate in committee and team projects outside the branch as assigned by the direct manager.
  12. Continuously strive to meet organizational objectives through personal and department goals.
  13. Maintain operations by staying informed of and following policies and procedures; report needed changes.
  14. Follow regulatory and policy compliance requirements, which include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags and other compliance-related policies.

Requirements
Knowledge, Skills & Abilities:
  • Excellent written and oral communication skills. Ability to communicate effectively and project a professional image when giving and taking information in writing, in person, over the phone, and via computer or other electronic means.
  • Ability to effectively establish rapport, present information, and respond to questions from managers, members, and the general public. Skill and ability to meet people and listen.
  • Ability to take initiative and prioritize tasks; good time management, problem-prevention, and problem-solving skills.
  • Accurate typing/keyboarding skills; basic computer skills, including the use of word processing software applications and e-mail.
  • Strong organizational skills.
  • Ability to remain flexible in order to adapt to changes in the work environment.
  • Ability to cross-sell Credit Union services effectively and accurately.
  • Ability to work accurately with close attention to detail.
  • Ability to maintain the confidentiality of sensitive information.
  • Ability to work with co-workers and members professionally and tactfully.
  • Possess a work ethic that includes neatness, punctuality, and accuracy.
  • Exhibit a professional, businesslike appearance and demeanor.

Qualifications:
  • High school diploma or equivalent.
  • Successful completion of high school-level mathematics in order to calculate figures and amounts.
  • Successful completion of high school-level English grammar in order to communicate effectively (verbally and in writing) with co-workers and members.
  • Minimum 2-4 years of experience in customer service, including direct and indirect selling roles, or the equivalent combination of training and experience.
  • Bilingual in English/Spanish is preferred but not required.
  • Minimum one year in the financial industry; lending exposure is preferred.
  • Previous call center experience is preferred.
  • Prior experience in a wireless company call center is preferred.
  • Must maintain a current Oregon Resident Agent License for credit protection products (Credit Union will assist employee with obtaining this license).
  • Requires availability to work Monday - Saturday hours.
  • This position requires the availability to work remotely in extenuating circumstances (inclement weather, etc.)
  • Must be bondable.

Starting Pay Range: $23.00 - $30.63 per hour, depending on relevant experience. Bilingual (English/Spanish) receive an additional .50/hour bilingual pay differential.
Schedule: 25-29 hours per week. Must be available to work a shift during our business hours: Monday - Thursday, 8:00 AM - 5:30 PM. Friday 8:00 AM - 6:00 PM, and rotating Saturdays from 10:00 AM - 2:00 PM.
This position is eligible for hybrid work after one year of being on-site (3 days in the office and 2 days remote per week.) It is not 100% remote.
To show our appreciation to employees, we offer:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Employer-paid Life Insurance
  • Employer-paid Short-Term and Long-Term Disability Insurance
  • 401(k) retirement plan with employer matching
  • Generous paid time off, starting at 12 hours per month
  • 10 paid holidays per year
  • Employee Assistance Program
  • Student loan paydown program
  • Employee loan discount program
  • Wellness incentives

Why employees are proud to work here:
  • We offer 24 hours of paid volunteer time per year
  • We provide financial education for youth and adults
  • We provide grants to teachers in the valley
  • We offer scholarships for local high school seniors headed to college

About Maps:
Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 87,000 members at 14 branch locations and supports over 380 employees. More than anything else, we believe in lifelong learning-not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators' credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life's great adventure is to do it together.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.