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Part Time Call Center Jobs in Lansing, MI (NOW HIRING)

IWG plc

Part-Time Community Associate

East Lansing, MI · On-site

$18.79/hr

Early afternoon, you sit down to organize next week's networking event in your center - your City Manager is just a phone call / email away, if you need any guidance or assistance. You plan and write ...

U.S. Navy

Civil Engineer

Lansing, MI · On-site

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

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All JobsCall Center JobsPart Time Call Center JobsPart Time Call Center Jobs in Lansing, MI

Part Time Call Center information

See Lansing, MI salary details

$10

$18

$25

How much do part time call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for part time call center in Lansing, MI is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.52 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Which part time call center pay the most?

Part-time call center positions that handle specialized or technical support, such as IT or healthcare customer service, tend to pay higher wages. Additionally, call centers that operate in high-cost living areas or offer performance-based incentives often provide higher pay rates for part-time roles.

What are the most commonly searched types of Call Center jobs in Lansing, MI?

The most popular types of Call Center jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Part Time Call Center jobs?

Cities near Lansing, MI with the most Part Time Call Center job openings:

Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Lansing, MI as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,788 per year, or $18.2 per hour.

Portuguese Part-Time Call Center Representative

First National Bank of America

Lansing, MI • On-site

$16.25 - $20.25/hr

Part-time

Retirement

Posted 18 days ago

Job description

First National Bank of America is seeking customer-focused bilingual candidates to work in our call center. We are willing to train candidates who possess exceptional communication and customer service skills, regardless of their prior work experience. A successful Bilingual Call Center Representative (Portuguese/English) will be goal-driven and thrive in a fast-paced environment, contributing as a valued member of the team. This role will work with a dedicated group of people committed to helping our customers, which means handling many different situations that require great customer service skills.
Compensation includes an hourly wage, the opportunity to earn monthly incentive pay based on performance, and a shift premium for hours worked after 5:00 PM.
Our Lansing location borders East Lansing - perfect for students or locals nearby!
Responsibilities:
  • Answer incoming calls and other communications from loan customers and others, assisting them with their varied inquiries
  • Resolve our loan customers' requests timely and professionally
  • Engage in outbound calls to provide exceptional service and follow up for our customers
  • Create and maintain appropriate customer records

Qualifications:
  • Bilingual (Portuguese/English) required

Employee benefits
  • Discounted childcare
  • Pet Insurance
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand
  • Complimentary snacks

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.
First National Bank of America is an Equal Opportunity Employer.
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