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Part Time Call Center Jobs in Fort Wayne, IN (NOW HIRING)

Byron Wellness Community

CNA

Fort Wayne, IN · On-site

$17.77 - $20.09/hr

It's More Than Just Another CNA Job At Byron Wellness Community, residents are at the center of ... Responding promptly and compassionately to call lights * Assisting with mobility, transfers ...

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All JobsCall Center JobsPart Time Call Center JobsPart Time Call Center Jobs in Fort Wayne, IN

Part Time Call Center information

See Fort Wayne, IN salary details

$10

$17

$24

How much do part time call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for part time call center in Fort Wayne, IN is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Which part time call center pay the most?

Part-time call center positions that handle specialized or technical support, such as IT or healthcare customer service, tend to pay higher wages. Additionally, call centers that operate in high-cost living areas or offer performance-based incentives often provide higher pay rates for part-time roles.

What are the most commonly searched types of Call Center jobs in Fort Wayne, IN?

The most popular types of Call Center jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Part Time Call Center jobs?

Cities near Fort Wayne, IN with the most Part Time Call Center job openings:

Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

Program Assistant (PT), Washington Blvd.

The Salvation Army Central Territory

Fort Wayne, IN • On-site

$16/hr

Part-time

Posted 18 days ago

Key responsibilities

  • Maintain safety, security, and order throughout the center during assigned shift.

  • Conduct program orientation for new intakes, support beneficiaries, and lead house meetings.

  • Participate in administrative duties such as data entry, reports, and overseeing medication and bed checks.

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

600th of 786 rated non-profit organizations

Job description

Resident Manager
Pay: $16.00 per hour
Job Type: Part-time
Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled
About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. Working on 2nd shift or 3rd shift, you'll be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.
What You'll Do
Program Management
  • Maintain safety, security, and order throughout the center during assigned shift.
  • Enforce house rules according to Organizational standards.
  • Conduct facility rounds and complete required walk-throughs.
  • Respond to emergencies and incidents according to policy.
  • Monitor residential movement, curfew compliance, and approved pass schedules.

Beneficiary Support
  • Conduct program orientation for new intakes, including tour and review of emergency procedures.
  • Support beneficiaries (residents) in Orientation with Atlas access.
  • Lead House meetings & communicate updates & expectations.
  • Address questions & concerns and refer to leadership as appropriate.
  • Assess and refer spiritual needs as appropriate.

Administrative Duties
  • Participate in Intakes when needed.
  • Oversee medication call procedures.
  • Conduct bed checks.
  • Administer breathalyzer or urinalysis tests as required.
  • Oversee Work Therapy assignments.
  • Provide safe transportation.
  • Support activities as directed.
  • Administrative duties as assigned; including data entry, reports, and trainings.

Why Join Us
  • Mission-driven work that supports programs in your community
  • On-the-job training
  • Team-oriented environment
  • Employee Discount, Employee Assistance Program, and more!

What You Need
Required Education & Experience
  • High School Diploma or Equivalent
  • Previous managerial experience in residential facility, security, social services, or supervision preferred.
  • Valid Driver's License with ability to qualify for Salvation Army insurance

Skills & Abilities
  • Ability to respond effectively and calmly to emergencies and residential issues.
  • Ability to read and interpret program policies and professional materials.
  • Strong communication and interpersonal skills.
  • Ability to present information effectively to residents and staff.
  • Ability to identify problems, collect data, and make sound decisions.
  • Basic math skills, including percentages and ratios, for reporting and logging requirements.
  • Proficiency in Microsoft Teams, and the ability to create and interpret basic Word and Excel docs.
  • Ability to enter accurate and timely data into electronic system.

Physical Requirements
  • Manual dexterity for computer work
  • Ability to lift/move up to 20 pounds
  • Clear speaking, hearing, and vision abilities

Work Environment
  • Residential program setting
  • May be required to enter warehouse or store areas; closed-toe shoes, rubber-soled shoes required.
  • This position is not a live-in position.

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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