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Part Time Call Center Telemarketing Jobs in Missouri

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Telephone Interviewer

Columbia, MO · On-site

$15 - $16/hr

On-site office/call center * Climate-controlled and casual dress code * Paid breaks during each ... part-time opportunity with room to grow! Company Description JobFinders USA is a women-owned ...

Customer Care Specialist PT

Chillicothe, MO

$14.75 - $19.75/hr

Or Participate in a high school work-study program that allows for part time hours to be worked; Up to one year related experience in retail customer service, banking or call center is beneficial ...

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Part Time Call Center Telemarketing information

What is a part time call center telemarketing job?

Part time call center telemarketing jobs involve making or receiving phone calls to promote products or services, conduct surveys, or gather information, typically on behalf of a company. Employees in these roles work fewer hours than full-time staff, often during evenings or weekends, and focus on meeting sales or outreach targets. Telemarketers need good communication skills, patience, and the ability to handle rejection, as they often deal with a high volume of calls. These positions may be based in a physical call center or performed remotely from home.

What are the key skills and qualifications needed to thrive as a part time call center telemarketing representative?

To thrive as a Part Time Call Center Telemarketing representative, you need strong verbal communication skills, persuasive selling abilities, and basic computer literacy, often requiring a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically needed. Outstanding active listening, resilience, and a positive attitude help you excel in handling rejections and engaging effectively with clients. These skills and qualities are crucial for consistently achieving sales targets and maintaining excellent customer interactions in a fast-paced environment.

What are some common challenges faced by part time call center telemarketers and how can they be managed?

Part-time call center telemarketers often encounter challenges such as handling customer rejections, meeting sales targets within limited hours, and adapting to varying call scripts. Managing these challenges involves maintaining a positive attitude, actively listening to customers, and seeking feedback from supervisors to improve performance. Regular training sessions, peer support, and clear communication of expectations can also help telemarketers adapt quickly and stay motivated in a dynamic environment.

What is the difference between Part Time Call Center Telemarketing vs Part Time Customer Service Representative?

AspectPart Time Call Center TelemarketingPart Time Customer Service Representative
Primary RoleMaking sales calls and promoting products/servicesAssisting customers with inquiries, support, and issue resolution
Required SkillsSales techniques, persuasion, communicationProblem-solving, communication, patience
Work EnvironmentCall center setting, outbound callsCall center or office, inbound and outbound calls
Common CertificationsNone required, sales experience helpfulCustomer service training, communication skills

While both roles involve working in a call center environment, Part Time Call Center Telemarketing focuses on sales and promoting products, whereas Part Time Customer Service Representative emphasizes assisting customers and resolving issues. The skills and certifications required differ slightly, with telemarketing emphasizing persuasion and sales techniques, and customer service prioritizing problem-solving and communication skills.

What cities in Missouri are hiring for Part Time Call Center Telemarketing jobs?

Cities in Missouri with the most Part Time Call Center Telemarketing job openings:

$15 - $18.75/hr

Part-time

Re-posted 12 days ago


University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

234th of 895 rated healthcare providers


Job description

Position Title
Call Center Representative
Varies
Liberty Hospital
Position Summary / Career Interest:
The call center representative is a frontline resource for our patients, staff and physicians. The call center representative provides professional customer service to all callers in a 24/7/365 call center environment. This position is in our Switchboard call center located on our main campus.
Responsibilities and Essential Job Functions
  • Assists with operations of the Switchboard call center for the University of Kansas Health System and Medical Center.
  • The rep utilizes all software systems (Genesis, Communicator, OnCall, Epic to provide professional service to all callers, internal and external.
  • Triages incoming calls to determine caller needs and manage the callers' expectations with the highest level of customer service and efficiency by utilizing all available software resources.
  • Provides answering service for clinical and administrative departments
  • Provides code and personal pager management and pager programming after hours, weekends and holidays.
  • Activates medical code tests on all software systems, ensuring paging hardware and software systems are functioning.
  • Activates medical and security code teams
  • Initiates non urgent text pages to administrative and clinical staff
  • Maintains the on call schedules in the web on call system and Qgenda; makes changes to the schedules after hours as needed; documents changes and sends communication to hospital, physicians and university departments as needed.
  • Utilizes internal overhead paging system
  • Attend all individual, department and health system meetings, training and reviews as needed.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate
  • 2 or more years of experience in call center-based customer service, health care call center or Emergency Dispatch Call Center.
  • Experience talking, typing and listening simultaneously in a customer service environment.
  • Experience utilizing Call Center Software to answer, transfer, page and email in a customer service environment.

Preferred Education and Experience
  • Associates Degree in Communications, Business or Health Care Administration from an accredited college or university.

Knowledge Requirements
  • Exceptional communication and phone skills.
  • Ability to handle multiple calls and/or tasks while providing excellent customer service.

Time Type:
Part time
Job Requisition ID:
R-50081
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US