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Part Time Call Center Survey Jobs in Virginia (NOW HIRING)

Massanutten

Call Center Agent

VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of ... Knowledge of local area and attractions Job-Type: Part-Time Typical Schedule Days: * * Days vary ...

ICF

Survey Interviewer

Reston, VA · On-site

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Preferred Skills/Experience: * 6 months previous call center, customer service or collections ...

ICF International, Inc.

Survey Interviewer

Reston, VA · On-site

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Preferred Skills/Experience: * 6 months previous call center, customer service or collections ...

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All JobsCall Center Survey JobsPart Time Call Center Survey JobsPart Time Call Center Survey Jobs in Virginia

Part Time Call Center Survey information

What is a part time call center survey?

A part time call center survey job involves contacting individuals by phone to ask questions and collect their responses for research or customer feedback purposes. Employees in this role typically work flexible or reduced hours and follow a script to ensure consistency in data collection. These positions require good communication skills, basic computer literacy, and the ability to handle repetitive tasks while maintaining a positive attitude. The job is ideal for those seeking supplemental income or flexible scheduling.

What are the key skills and qualifications needed to thrive as a part time call center survey?

To thrive as a Part Time Call Center Survey Representative, you need strong verbal communication, active listening, and basic computer literacy, typically requiring a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often expected. Patience, professionalism, and adaptability are essential soft skills for handling diverse respondents and situations. These skills and qualities are crucial for collecting accurate survey data, maintaining a positive caller experience, and meeting performance targets.

What are some common challenges faced by part time call center survey agents, and how can they be managed?

Part-time call center survey agents often encounter challenges such as handling a high volume of calls during peak times, engaging respondents who may be disinterested, and maintaining consistent performance despite a variable schedule. To manage these challenges, agents benefit from strong communication skills, resilience, and effective time management. Many call centers provide training, scripts, and support from supervisors to help agents navigate difficult conversations and achieve their targets while balancing flexibility with productivity.

What is the difference between Part Time Call Center Survey vs Part Time Customer Service Representative?

AspectPart Time Call Center SurveyPart Time Customer Service Representative
CredentialsMinimal; often just communication skillsSimilar; may require basic training or experience
Work EnvironmentRemote or call center setting, focused on surveysCall center or retail environment, handling customer inquiries
Employer & IndustryMarket research firms, survey companiesRetail, telecom, service industries
Job FocusGathering survey responses, data collectionAssisting customers, resolving issues

While both roles involve communication via phone, Part Time Call Center Survey positions focus on collecting survey data, whereas Part Time Customer Service Representatives handle customer inquiries and support. The skills overlap but differ in job objectives and work environment.

What are the most commonly searched types of Call Center Survey jobs in Virginia?

The most popular types of Call Center Survey jobs in Virginia are:

Part Time Call Center Survey jobs near you

Call Center Agent

Massanutten

VA • On-site

$12.77/hr

Part-time

Posted 26 days ago

Job description

Massanutten Resort
Job Summary
The Call Center Agent position serves as the primary point of contact for the Resort's onsite and offsite guests at our Call Center. The Agent strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position assists callers, greets arriving guests, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are creative and possess a friendly disposition with a desire to serve others.
Required
  • Customer service
  • Problem-solving
  • General computer skills

Preferred
  • Prior customer service/guest relations experience and previous hotel/resort work experience
  • Knowledge of local area and attractions

Job-Type: Part-Time
Typical Schedule
Days:
    • Days vary from week to week, including weekends

Hours:
    • Varied hours
      • 16 to 32 hours a week

Compensation:
  • Pay: $12.77/Hour

Applications accepted until 2:00 PM on Monday, August 31. For more information, contact José Antonio Martínez at 540.289.3143.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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