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Part Time Call Center Representative Jobs in Park Ridge, IL

PT PCC Dispensing

Skokie, IL · On-site

$18 - $22/hr

PART-TIME PATIENT CARE COORDINATOR - DISPENSING Our Dispensing Patient Care Coordinators are the ... healthcare call center representative, patient access representative, patient service ...

... Part -time, non-exempt About TCA TCA Health, a Federally Qualified Health Center located on Chicago ... Call Management: Serve as the welcoming voice of the organization by operating a multi-line phone ...

New

On Call - Teamsters

Chicago, IL · On-site

$50.20/hr

#LI-DNI Teamsters The pay range for this role is $50.20 per hour based on actual part-time position. Actual compensation packages are based on several factors that are unique to each candidate ...

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Part Time Call Center Representative information

See Park Ridge, IL salary details

$10

$17

$24

How much do part time call center representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for part time call center representative in Park Ridge, IL is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.94 per hour, depending on experience, location, and employer.

What does a Part Time Call Center Representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.
What job categories do people searching Part Time Call Center Representative jobs in Park Ridge, IL look for? The top searched job categories for Part Time Call Center Representative jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Part Time Call Center Representative jobs? Cities near Park Ridge, IL with the most Part Time Call Center Representative job openings:
Infographic showing various Part Time Call Center Representative job openings in Park Ridge, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.
Customer Delight Representative

Customer Delight Representative

Feldco Factory Direct

Des Plaines, IL • On-site

$15.50 - $21.25/hr

Part-time

Posted 29 days ago


Feldco rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 50 rated home improvement suppliers and fitters


Job description

Company Description
Feldco is a leading home renewal company specializing in delighting our customers through our products: windows, siding, and doors.
Job Description
We are looking for Customer Delight Representatives (CDR) to join our successful, highly-motivated team at Feldco, The Midwest's #1 Window, Siding and Door Replacement Company. For almost 40 years there has been one goal at Feldco: to transform your home through beautiful and dependable products delivered with outstanding service.
Job Description:
  • Positions are part-time hours with different shifts available.
  • The Feldco Call Center is a high-volume, fast paced environment. If you have excellent communication skills, can be accurate and detail-oriented and like working in a dynamic, team environment, then we need you to help with our continued growth!
  • The CDR role at Feldco is a hands-on role that requires direct customer contact and phone work as well as database administration work. The role also involves direct, clear and concise communications with other Feldco departments to resolve any outstanding customer issues.

Responsibilities include:
  • Manage all inbound customer service calls to assist customers with timely and accurate answers
  • Respond to customer inquiries by telephone, email or direct mail
  • Schedule and enter sales appointments for estimates
  • Superior coordination with other departments including Sales, Production, Finance, etc.
  • Set service appointments and handle new customer service inquiries
  • Process Finance applications
  • Answering web lead inquiries (e-mail and outbound phone exchanges with customers)
  • Ability to use internet maps to help product specialists
  • Communication with Feldco Product Specialist, Fulfillment employees and other Feldco staff is also critical.

What can Feldco Offer You?
Leadership - We are the largest replacement window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market
Growth - We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets
Advancement - We have recently promoted many internal staff members to management positions, and offer external training and tuition reimbursement for personal development
Security - We operate profitability and are enhancing the benefits and care of our employees
Professionalism - We are investing heavily in quality improvements and establishing industry-best operations
Teamwork - We are focused on assisting each other and working together to take care of our customers
Qualifications
Qualifications:
  • High school diploma or equivalent required
  • Organizational skills and outstanding oral and written communication abilities are required
  • Proficient PC skills (Word, Excel)
  • 35+ WPM
  • Ability to work in a fast paced and demanding environment
  • Key skills include, but are not limited to, using a multi-call phone systems, data entry and sales skills

Preferred Qualifications:
  • Bi-lingual preferred, but not necessary
  • Call Center experience (Minimum one year)

Additional Information

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