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Part Time Call Center Representative Jobs in Normal, IL

Illinois Central College

PT Dispatcher

East Peoria, IL

$17.90 - $20.58/hr

This list is meant to be representative, not exhaustive. Some incumbents may not perform all the ... or call center environment. 4. Strong typing skills, including the ability to type at least 40 ...

Illinois Central College

PT Dispatcher

East Peoria, IL · On-site

$17.90 - $20.58/hr

This list is meant to be representative, not exhaustive. Some incumbents may not perform all the ... or call center environment. 4. Strong typing skills, including the ability to type at least 40 ...

Carle Health

Pathology (Part-Time) - Physician

Normal, IL · On-site

$230K - $250K/yr

... Center in Bloomington-Normal, Illinois. Opportunity Details * Part-time position * New graduates ... This represents a good faith minimum and maximum range for the role at the time of posting by Carle ...

Hopedale Medical Complex

CNA, Part-time

Hopedale, IL · On-site

$18 - $19/hr

Wellness Center membership * 401(k) plan with employer match * About the Job: The CNA is a trained ... Represents the facility with integrity and treats every resident with dignity and respect. • ...

Hopedale MC

CNA, Part-time

Hopedale, IL · On-site

$18 - $19/hr

Wellness Center membership * 401(k) plan with employer match About the Job: The CNA is a trained ... Represents the facility with integrity and treats every resident with dignity and respect. • ...

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All JobsCall Center Representative JobsPart Time Call Center Representative JobsPart Time Call Center Representative Jobs in Normal, IL

Part Time Call Center Representative information

See Normal, IL salary details

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$17

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How much do part time call center representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for part time call center representative in Normal, IL is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What does a Part Time Call Center Representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.
What are the most commonly searched types of Call Center Representative jobs in Normal, IL? The most popular types of Call Center Representative jobs in Normal, IL are:
What cities near Normal, IL are hiring for Part Time Call Center Representative jobs? Cities near Normal, IL with the most Part Time Call Center Representative job openings:
Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in Normal, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.
PT Dispatcher

PT Dispatcher

Illinois Central College

East Peoria, IL

$17.90 - $20.58/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Position Title:

PT Dispatcher

Campus:

East Peoria Campus

Employment Type:

Classified, StaffPart time

Department:

Campus Police

Start Date:

Job Description:

Summary:

The Dispatcher is primarily responsible for monitoring and operating the College's telecommunications equipment, building systems and alarms, and conveying necessary information to provide for a safe and secure campus environment.

Compensation for the Dispatcher is $17.90 - $20.58 an hour. The schedule for the PT Dispatcher may vary between 1st, 2nd and 3rd shift.

Essential Functions:

This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Operate Campus Police Dispatch Center phone, radio, databases, computer systems, and other equipment.

2. Obtain and provide information from callers to officers, to Facilities Services personnel, other college departments, and other agencies according to department procedures.

3. Log information about department operations and incidents.

4. Monitor and operate Law Enforcement Agencies Data System (LEADS).

5. Maintain, distribute and file reports and items for Lost and Found.

6. Contact proper agencies, officials and personnel as required during emergency situations.

7. Observe weather monitor and LEADS terminal and report weather conditions as necessary.

8. Monitor fire alarm systems, campus security alarms, remote access, and other building systems and report information to appropriate personnel.

9. Maintain, distributeand file folders, records,reports and tickets as assigned.

10. Distribute and log vehicle folders.

11. Perform routine typing and clerical work as assigned.

12. Work varied and flexible shifts, hours, and days off as assigned, to provide 24-hour service.

13. Perform other duties as assigned.

Minimum Qualifications:

The requirements listed below are representative of the knowledge, skills and abilities required to satisfactorily perform the essential duties and responsibilities.

1. High school diploma or equivalent.

2. Successful completion of Illinois Central College Dispatcher Training Program.

3. Experience working in an office, customer service, or call center environment.

4. Strong typing skills, including the ability to type at least 40 words per minute.

5. Strong organizational skills.

6. Strong verbal and written communication skills.

7. Strong interpersonal skills, including the ability to establish and maintain cooperative and professional working relationships with others.

8. Maintain composure under stressful and adverse conditions.

Preferred Qualifications:

1. Experience working in dispatch or related communication, security, or law enforcement field.

2. Experience in monitoring and operations of building systems.

Illinois Central College offers a comprehensive benefit package for full-time employees, including:
  • paid time off;
  • 11 paid holidays; 2 floating holidays
  • medical, dental, vision, life and long-term disability insurance;
  • tuition waivers for employee, spouse and dependent children;
  • on-site childcare center;
  • 403(b) retirement plans; and
  • State University Retirement System pension plan.
To learn more about full-time health care benefits at ICC.

Apply