ZipRecruiter

Log In

2

Part Time Call Center Representative Jobs in Lansing, MI

next page

Showing results 1-20

All JobsCall Center Representative JobsPart Time Call Center Representative JobsPart Time Call Center Representative Jobs in Lansing, MI

Part Time Call Center Representative information

See Lansing, MI salary details

$10

$18

$25

How much do part time call center representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for part time call center representative in Lansing, MI is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.52 per hour, depending on experience, location, and employer.

What does a part time call center representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a part time call center representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the most commonly searched types of Call Center Representative jobs in Lansing, MI?

The most popular types of Call Center Representative jobs in Lansing, MI are:

What are popular job titles related to Part Time Call Center Representative jobs in Lansing, MI?

For Part Time Call Center Representative jobs in Lansing, MI, the most frequently searched job titles are:

What job categories do people searching Part Time Call Center Representative jobs in Lansing, MI look for?

The top searched job categories for Part Time Call Center Representative jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Part Time Call Center Representative jobs?

Cities near Lansing, MI with the most Part Time Call Center Representative job openings:

Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in Lansing, MI as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,788 per year, or $18.2 per hour.

Portuguese Part-Time Call Center Representative

First National Bank of America

Lansing, MI • On-site

Part-time

Retirement

Posted 10 days ago

Job description

First National Bank of America is seeking customer-focused bilingual candidates to work in our call center.  We are willing to train candidates who possess exceptional communication and customer service skills, regardless of their prior work experience. A successful Bilingual Call Center Representative (Portuguese/English) will be goal-driven and thrive in a fast-paced environment, contributing as a valued member of the team. This role will work with a dedicated group of people committed to helping our customers, which means handling many different situations that require great customer service skills.

Compensation includes an hourly wage, the opportunity to earn monthly incentive pay based on performance, and a shift premium for hours worked after 5:00 PM.

Our Lansing location borders East Lansing - perfect for students or locals nearby!

Responsibilities:

  • Answer incoming calls and other communications from loan customers and others, assisting them with their varied inquiries
  • Resolve our loan customers' requests timely and professionally
  • Engage in outbound calls to provide exceptional service and follow up for our customers
  • Create and maintain appropriate customer records

Qualifications:

  • Bilingual (Portuguese/English) required

Employee benefits

  • Discounted childcare
  • Pet Insurance
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand
  • Complimentary snacks

Apply