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Part Time Call Center Outbound Jobs in Kentucky (NOW HIRING)

Avita Care Solutions

Pharmacy Clerk (Part-Time)

Louisville, KY · On-site

$13 - $16/hr

Answer incoming and make outbound calls to patients, case managers, providers, insurance companies ... Previous work experience in customer service, call center, and/or healthcare is a plus * Proficient ...

Prometric

Test Center Administrator (PT)

Louisville, KY · On-site

$16.70/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

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All JobsCall Center Outbound JobsPart Time Call Center Outbound JobsPart Time Call Center Outbound Jobs in Kentucky

Part Time Call Center Outbound information

What is the difference between Part Time Call Center Outbound vs Part Time Call Center Inbound?

AspectPart Time Call Center OutboundPart Time Call Center Inbound
Primary RoleMaking outgoing calls to customers or prospectsHandling incoming calls from customers
Required SkillsCommunication, persuasion, sales techniquesCustomer service, problem-solving, active listening
Work EnvironmentRemote or office-based, sales-focusedRemote or office-based, service-focused
Common CertificationsNone typically required, sales or communication skills preferredCustomer service certifications optional

In summary, Part Time Call Center Outbound roles focus on making outgoing calls for sales or surveys, requiring persuasion skills. In contrast, Part Time Call Center Inbound positions involve handling incoming customer inquiries, emphasizing customer service skills. Both roles are common in call centers and share similar work environments but differ in their primary responsibilities and skill sets.

What are part time call center outbound jobs?

Part time call center outbound jobs involve making phone calls to customers or potential clients on behalf of a company, usually to promote products or services, conduct surveys, or gather information. These roles are typically scheduled for fewer hours per week than full-time positions, offering flexibility for students or those with other commitments. Outbound call center agents need strong communication skills, patience, and the ability to handle rejection professionally. Training is often provided, and performance is usually measured by the number of successful calls or sales made.

What are some common challenges faced in a part-time outbound call center role and how can candidates prepare for them?

Part-time outbound call center agents often encounter challenges such as handling frequent rejections, maintaining motivation during repetitive tasks, and meeting call quotas within limited hours. To prepare, candidates should develop strong communication and resilience skills, practice active listening, and familiarize themselves with the company's products or scripts. Staying organized and seeking feedback from supervisors can also help improve performance and job satisfaction in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Outbound representative, and why are they important?

To thrive as a Part Time Call Center Outbound representative, you need strong verbal communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, auto-dialing software, and call tracking tools is typically required. Outstanding active listening, resilience, and problem-solving skills help individuals excel in engaging customers and handling objections. These competencies are crucial for meeting sales targets, maintaining customer satisfaction, and achieving overall call center performance goals.
What are the most commonly searched types of Call Center Outbound jobs in Kentucky? The most popular types of Call Center Outbound jobs in Kentucky are:
What cities in Kentucky are hiring for Part Time Call Center Outbound jobs? Cities in Kentucky with the most Part Time Call Center Outbound job openings:
Part Time Call Center Outbound jobs near you

Pharmacy Clerk (Part-Time)

Avita Care Solutions

Louisville, KY • On-site

$13 - $16/hr

Part-time

Posted 29 days ago

Job description

The Pharmacy Clerk provides general customer service, completes clerical/administrative tasks, and supports the dispensing of pharmaceutical medications.

This part-time position is located at the Derby City PrEP Clinic in Louisville, KY (1101 E. Washington Street) and offers a consistent work schedule with no weekend shifts.

Exciting Entry-Level Opportunity to Start Your Career in the Pharmacy Field!

About the Role:

  • Interact courteously with patients and team members to develop and maintain positive, professional relationships
  • Answer incoming and make outbound calls to patients, case managers, providers, insurance companies, etc.
  • Receive and stock medications appropriately
  • Order and maintain other/miscellaneous pharmacy supplies
  • Type prescription labels and enter prescription information into record system
  • Verify/re-verify insurance benefits
  • File and maintain invoices and other pharmacy records
  • Coordinate prescription deliveries
  • Maintain a clean, neat, organized, and safe work environment, including HIPAA trash
  • Proactively identify problems, escalate if/when appropriate, and provide effective solutions
  • Perform other related duties as assigned
  • Perform in accordance with company policies and standards
  • Embrace and perform in the spirit of the company’s core values and goals
  • Work schedule: Mon & Tues: 10:00 AM-7:00 PM & Wed: 8:00 AM - 5:00 PM

About You:

  • High school diploma or GED
  • Eligible to register with the Kentucky Board of Pharmacy and to complete registration upon hire
  • Previous work experience in customer service, call center, and/or healthcare is a plus
  • Proficient in English with strong verbal and written communication skills
  • Bilingual fluency in Spanish is a plus
  • Good working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
  • Strong customer service, interpersonal, and data entry skills
  • Must be able to multitask while remaining calm and focused in a fast-paced work environment
  • Ability to maintain a high attention to detail and a high level of confidentiality
  • Responsible and reliable with a track record of good attendance
  • Must have a positive attitude, be energetic and flexible, have excellent phone etiquette, and provide exceptional customer service

At Avita Care Solutions, compassionate care is at the heart of everything we do. Join Avita and get inspired to be the care that unlocks the full potential of health for all. We’re committed to promoting health equity by providing comprehensive, integrated access to pharmacy services, clinical care delivery and digital health through our individualized and culturally competent LGBTQ+, HIV, PrEP, and sexual wellness care. Avita is a proud member of the U.S. Business Action to End HIV and has been recognized multiple times by the Human Rights Campaign Foundation as a Best Place to Work for LGBTQ+ Equality.

Avita is an Equal Opportunity Employer dedicated to building a diverse, inclusive, and authentic workplace. We welcome everyone by recruiting, hiring, and promoting individuals without regard to their sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other status protected by applicable law. Avita also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. 

This position is designated as safety-sensitive due to responsibilities involving patient care, medication handling, access to controlled substances, and other regulated healthcare functions. Employment is subject to Avita's Drug and Alcohol-Free Workplace Policy and applicable legal requirements.

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: PART_TIME

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