About the Organization
Frost Bake Shop is a local & family owned business that started in 2004 by the Kloos family. Frost opened it's first retail location in 2013. As of 2022, we have 3 retail locations in the greater Memphis area. We specialize in cakes, cupcakes, cookies, pies, and cheesecakes. We also make customized desserts for weddings, birthdays, and other celebrations. We believe in being open every day, having every menu item every day of the week, and having something taste as good as it looks!
Description
Part Time Guest Service Associate - Frost Bake Shop
Join our family-owned bakery where great service and sweet treats go hand in hand!
About the Role:
We're looking for a friendly, dependable Guest Service Associate to join our Frost Bake Shop team. This part-time position is perfect for someone who loves working with people, takes pride in a clean and welcoming space, and enjoys being part of a small, supportive team.
Pay: $11.00-$13.50 per hour
What You'll Do:
• Greet every guest with warmth and help create a positive, memorable experience
• Answer phones and assist guests with product questions and orders
• Accurately handle cash and credit card transactions
• Keep bakery cases, refrigerators, and service areas stocked, organized, and looking great
• Assist with packaging and light inventory tasks
• Maintain a clean and inviting shop, including dishes, tables, display cases, and restrooms
• Jump in to help wherever needed-we're a team, and we support each other!
What We're Looking For:
• A friendly, positive attitude and love for customer service
• Strong attention to detail and accuracy
• Ability to stay organized and multitask in a fast-paced environment
• Dependable and team-oriented mindset
• Basic comfort using a POS system and standard technology
Schedule & Physical Requirements:
• Part-time hours 15-25 hours/week, including weekends and before major holidays
• Standing and walking for extended periods
• Frequent bending, reaching, and lifting (up to 50 lbs)
• Occasional time in a walk-in freezer (cold-weather gear provided)
Why You'll Love Working Here:
• Family-owned business with a supportive, respectful culture
• A welcoming team that values kindness, reliability, and teamwork
• A fun, positive environment surrounded by sweet treats every day
? If you love people, enjoy staying busy, and want to be part of a bakery that feels like home, we'd love to meet you.
Full-Time/Part-Time
Part-Time
Location
Frost Lakeland
Position
Part Time Guest Service Associate
Shift
Various Shifts
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.