SAFE Senior Business Analyst
FT / PT Status - Full-Time
Salary - $25.22 - $51.82 Hourly Wage
Remote Work / In-Office - Hybrid
Recruiter - Tamra Alfaro talfaro@utah.gov 801-538-4221
Application Deadline - 7/20/2026, at 6 p.m.
If you are looking to advance your career by learning and developing new project management skills, this job is for you! The Division of Child and Family Services (DCFS) is looking for a dedicated professional to fill a SAFE Senior Business Analyst position in their State office. You will work with a dynamic IT team and senior administration, surrounded with support and a positive environment where you can enjoy a great work life balance. This is a full-time, merit position with benefits.
This position may be eligible to work a hybrid schedule of both in-office and telework days. A position's eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.
The State of Utah requires all employees to physically work inside the State of Utah Boundaries.
The SAFE Senior Business Analyst is primarily responsible for ensuring Utah's Comprehensive Child Welfare Information System (CCWIS), also known as SAFE, provides the necessary capability and reliability for caseworkers, supervisors, and administrators to effectively document and review case-management activities. In cooperation with DCFS administration and the Department of Technology Services staff, they help determine how agency rules, practices, and requirements will be developed, tested, and implemented in the SAFE system. The SAFE Senior Business Analyst is also responsible for the design and implementation of various automated functions in the CCWIS application.
Key Responsibilities
- Meets with administration, frontline staff, and partnering agencies to discuss business functions and processes to ensure new SAFE features are aligned with the agency mission and goals.
- Makes decisions and/or solves problems using logic to identify key facts, explore alternatives, and propose quality solutions using business analyst technics
- Gathers, interprets and analyzes data
- Effectively negotiates conflicting needs and interests between parties
- Provides high quality independent analysis, conclusions, and recommendations using business analysis tools and methods
- Transfers in writing the scope of work, the feature description, validations, and other business rules of the application or feature for the programmers and users prior to development
- Tracks and monitors projects from beginning to end to ensure projects are completed on time
- Understands and uses a variety of testing methods to ensure system functionality of the SAFE system before features are released to production
- Communicates and resolves issues with users and programmers
- Delivers presentations, training, or instruction to staff and management
- Determines software requirements for the SAFE system and can translate business needs to programmers
- Takes initiative to understand SAFE architecture and responsible for professional development
Qualifications
- Creative
- Detail oriented
- Enjoys a challenge
- Self-directed
- Excellent organizational skills
- Good understanding of Utah's Comprehensive Child Welfare Information System (SAFE)
- Able to use basic programming and relational databases such as Structured Query Language (SQL), JavaScript, Amazon Quicksight
- Demonstrates a keen attention to detail, memory of patterns and interest in problem solving tasks
- Understands the software development lifecycle
- Understands Agile project management cycles
- Excellent problem solving and research skills
- Ability to adapt to assist all skill levels and personality types
- Ability to quickly build trusting relationships and gain credibility with users that you support
- Communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing
Preference
Preference may be given to candidates who have:
- Five or more years of professional work experience in implementing, maintaining, and monitoring computer/software programs
- A bachelor's degree or higher in an IT related area with at least one year of work experience in Information Technology
Or a combination of experience and education in an Information Technology related area equaling five years or more
- Experience in child welfare with at least one year of work experience with SAFE.
All DCFS job offers are contingent upon passing a Background Screening Application (BSA).
Physical Requirements
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
Working Conditions
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
About the Role
Location -
195 North 1950 West
Salt Lake City, Utah, 84116
United States
Background Check Required - Yes
Drug Test Required - No
Schedule Code - B - Competitive Career Service
Why You Should Join Our TeamIn Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:
- Job Stability: Enjoy the security and reliability of employment within a well-established organization.
- Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
- Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
- Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
The Agency
Become an essential part of a Division working together to keep children safe within Utah. Gain a sense of achievement knowing you have helped to protect Utah's children and to help parents grow and improve in their role of raising their children. We offer a great set work schedule which makes it easy to plan your life around.
The goal of Utah Division of Child and Family Services is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe. For more information about DCFS, Click Here
EEO StatementThe State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
