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Paratransit Manager Jobs (NOW HIRING)

Paratransit Driver

Cranford, NJ · On-site

$18.90/hr

Now Hiring Full Time Paratransit Access Link Drivers - Cranford, NJ Now offering a $500 sign-on ... Advance into operational, maintenance, management, and leadership roles in over 540 locations ...

Keep the vehicle clean and well-maintained, reporting any issues promptly to management.Requirements of a Paratransit Driver:Valid driver's license with a clean driving record. Ability to pass a ...

Paratransit Driver

Cranford, NJ · On-site

$18.90/hr

Now Hiring Full Time Paratransit Access Link Drivers - Cranford, NJ Now offering a $500 sign-on ... Advance into operational, maintenance, management, and leadership roles in over 540 locations ...

Now Hiring Full Time Paratransit Access Link Drivers - Hasbrouck Heights, NJ As a Full Time ... Advance into operational, maintenance, management, and leadership roles in over 540 locations ...

Advance into operational, maintenance, management, and leadership roles in over 540 locations ... Paratransit Driver Jobs are Perfect For: * Retirees looking for supplemental income * Parents ...

Advance into operational, maintenance, management, and leadership roles in over 540 locations ... Paratransit Driver Jobs are Perfect For: * Retirees looking for supplemental income * Parents ...

Paratransit Driver

Cranford, NJ · On-site

$18.90/hr

Paratransit Access Link Driver benefits: * $18.90 per hour after training completion; $18.90 per ... Advance into operational, maintenance, management, and leadership roles in over 540 locations ...

Paratransit Driver Responsibilities Include: * Provides safe and reliable transportation service to ... Exercises passenger and/or student management per Company policy. * Informs all appropriate ...

Paratransit Driver Responsibilities Include: * Provides safe and reliable transportation service to ... Exercises passenger and/or student management per Company policy. * Informs all appropriate ...

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Paratransit Manager information

See salary details

$27.5K

$81.7K

$137.5K

How much do paratransit manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for paratransit manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Paratransit Manager jobs? Cities with the most Paratransit Manager job openings:
What states have the most Paratransit Manager jobs? States with the most job openings for Paratransit Manager jobs include:
Infographic showing various Paratransit Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
Paratransit Service Representative

Paratransit Service Representative

Capital Area Transportation Authority

Lansing, MI • On-site

$18/hr

Part-time

Re-posted 12 days ago


Job description

PARATRANSIT SERVICE REPRESENTATIVE

Job Summary – Essential Functions:

The Paratransit Service Representative is responsible for assisting customers by efficiently scheduling trips on various CATA paratransit services in a manner that is cost effective, efficient, safe, and provides the highest level of service quality possible. The essential functions include the following:

• Promptly answer paratransit office telephones and provide excellent customer service.

• Schedule requests for paratransit service that are the most cost effective, efficient, and safest possible.

• Consult with Paratransit Scheduler to resolve service and scheduling issues.

• Create and maintain customer files, location files, vehicle files and operator manifests

• Create, edit, and discontinue runs when schedules change.

• Process telephone and written requests for information and service.

• Assist in implementing procedures for paratransit services.

• Provide backup and relief for paratransit dispatch.

• Know and provide customers with information on all CATA services and service areas.

• Provide timely, reliable, and effective reports and communications, written and oral.

• Assist the Paratransit Manager, as requested.

• Provide backup and relief for other Paratransit and Customer Service Department personnel.

• Participate as an effective member of the CATA administrative team and perform all duties described.

Reports To:

Paratransit Manager

Duties:

• Utilize software applications, including Trapeze Pass.

• Enter customer concerns and compliments in the Customer Call Record database.

• Accurately maintain customer and ridership records to meet State and Federal reporting regulations.

• Maintain good and professional relations with customers, CATA contractors, and human service agencies that schedule services, and the public in general.

• Refer customers to other services as applicable.

• Provide required data, materials, and reports, both oral and written.

• Follow high standards and practices at all times, including adherence to CATA’s commitment to equal employment opportunity.

• Work flexible schedules as needed outside of regular business hours and in excess of 40 hours per week to meet responsibilities.

• Maintain service and quality standards.

• Follow and promote safe work practices and all CATA safety rules, policies, and procedures.

• Consistently provide prompt, courteous, and appropriate service to the public.

• Know and perform all job duties within essential functions and as directed by CATA management, policies, procedures and contractual agreements.

• Perform other duties as required by the Paratransit Manager.

Qualifications:

• High school degree minimum.

• Must have very good data entry, typing, and map reading skills.

• Excellent customer service skills.

• Proficient computer skills, including Microsoft Office Suite and other current computer applications used at CATA.

• Experience with transit software programs preferred.

• Able to communicate effectively with contractors, customers, and employees.

• Able to communicate effectively, handle details, meet deadlines, and work independently and under general direction.

• Very neat and professional appearance.

• Able to perform essential functions and duties and to perform other tasks as assigned.

• Cooperative, willing to work with and learn from others, and able to respond productively to change.

• Punctual and reliable attendance as necessary to meet ongoing service requirements for public transportation.

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THIS JOB DESCRIPTION IS STATED IN GENERAL TERMS AND DOES NOT DESCRIBE ALL DUTIES WHICH MAY BE ASSIGNED OR REQUIRED.

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