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Paid Secret Shopper Jobs (NOW HIRING)

Five Guys

Shift Manager

Georgetown, KY · On-site

$20 - $27/hr

Secret shopper bonuses -- when your shift scores a perfect customer experience, you get paid extra on your next paycheck * Two weeks of paid vacation per year * Free Five Guys meal every shift * Paid ...

Five Guys

Shift Leader

Georgetown, KY · On-site

$15 - $22/hr

Cash and credit card tips, paid weekly, split among crew on shift * - Secret shopper bonuses - when your team scores a perfect customer experience, every employee on that shift gets paid extra on ...

Five Guys

Shift Manager

Lexington, KY · On-site

$20 - $27/hr

Secret shopper bonuses - when your shift scores a perfect customer experience, you get paid extra on your next paycheck * Two weeks of paid vacation per year * Free Five Guys meal every shift * Paid ...

Five Guys

Shift Leader

Lexington, KY · On-site

$15 - $22/hr

... paid weekly, split among crew on shift - Secret shopper bonuses -- when your team scores a perfect customer experience, every employee on that shift gets paid extra on their next paycheck - One week ...

Five Guys

Shift Leader

Lexington, KY · On-site

$15 - $22/hr

Cash and credit card tips, paid weekly, split among crew on shift * - Secret shopper bonuses - when your team scores a perfect customer experience, every employee on that shift gets paid extra on ...

Five Guys

Shift Leader

Lexington, KY · On-site

$15 - $22/hr

... paid weekly, split among crew on shift - Secret shopper bonuses - when your team scores a perfect customer experience, every employee on that shift gets paid extra on their next paycheck - One week ...

Five Guys

Shift Leader

Georgetown, KY · On-site

$15 - $22/hr

Cash and credit card tips, paid weekly, split among crew on shift * - Secret shopper bonuses -- when your team scores a perfect customer experience, every employee on that shift gets paid extra on ...

Five Guys

Shift Leader

Lexington, KY · On-site

$15 - $22/hr

Cash and credit card tips, paid weekly, split among crew on shift * - Secret shopper bonuses -- when your team scores a perfect customer experience, every employee on that shift gets paid extra on ...

Five Guys

Crew Member

Glenmont, NY · On-site

$16.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per shift * Unlimited fountain drink per shift * Commuter benefits * Paid time off * 401K program

Five Guys

Shift Manager

Rochester, NY · On-site

$14.75 - $18.75/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 complimentary meal and drink per shift * Commuter benefits * Paid time off * 401K program * Referral bonus for ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per shift * Unlimited fountain drink per shift * Commuter benefits * Paid time off * 401K program

Five Guys

Restaurant Crew Member

Victor, NY · On-site

$12.25 - $15.25/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per shift * Unlimited fountain drink per shift * Commuter benefits * Paid time off * 401K program

Five Guys

Crew Member

NY · On-site

$16.50 - $17/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per shift * Unlimited fountain drink per shift * Commuter benefits * Paid time off * 401K program

Five Guys

Crew Member

Rochester, NY · On-site

$16.50 - $17/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per shift * Unlimited fountain drink per shift * Commuter benefits * Paid time off * 401K program

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * Complimentary meal and drinks per shift * Commuter benefits * Paid time off * 401K program * Referral bonus for ...

Five Guys

Shift Manager

Webster, NY · On-site

$18.50 - $19.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * complimentary meal and drink per shift * Commuter benefits * Paid time off * 401K program * Referral bonus for ...

Five Guys

Shift Manager

Depew, NY · On-site

$17 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 complimentary meal and drink per shift * Commuter benefits * Paid time off * 401K program * Referral bonus for ...

Five Guys

Crew Member

Liverpool, NY · On-site

$16.50 - $17/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per shift * Unlimited fountain drink per shift * Commuter benefits * Paid time off * 401K program

Five Guys

Restaurant Crew Member

Brooklyn, NY · On-site

$13.75 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per shift * Unlimited fountain drink per shift * Commuter benefits * Paid time off * 401K program

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How much do paid secret shopper jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for paid secret shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

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Infographic showing various Paid Secret Shopper job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

Shift Manager

Georgetown, KY • On-site

Five Guys
Food Services and Drinking Places • 1 - 5K employees
Learn more about Five Guysexternal

$20 - $27/hr

Full-time

PTO

Re-posted 27 days ago

Key responsibilities

  • Own and oversee the entire shift from start to finish, including facilitating shift changes and closes.

  • Manage all subdepartments such as kitchen, line, register, and dining room, ensuring standards are maintained.

  • Enforce food safety, handle cash management, address customer issues, and coach team members in real-time.

Five Guys rating

6.3

Company rating: 6.3 out of 10

Based on 393 frontline employees who took The Breakroom Quiz

Job description

Pay: $20–$27/hr (all-in average — base + period performance bonus + secret shopper bonuses combined)

Schedule: Doors open 11am, close 10pm — 7 days a week. Open availability required (7am-10pm, any day, including weekends and holidays).

Job Type: Full-time

If you're ready to run a shift end-to-end — open to close, customer to crew, coach to call — read on.

Five Guys is one of the few quick-service spots that's still actually fresh. No frozen patties. Hand-cut fries. Hand-prepped to order. We're hiring Shift Managers at our Georgetown location.

WHAT THE WORK ACTUALLY LOOKS LIKE

You're the manager on duty. The entire shift is yours — every station, every subdepartment, every decision. Shift Leaders and crew look to you for the call. You enforce food safety, run cash management, handle customer recovery, and solve whatever problems come up — equipment, scheduling, staffing, you name it. Lunch and dinner rushes are when this role earns its keep — you keep the team locked in and the standards visible.

WHAT YOU'LL DO

  • Own your shift from start to finish — help facilitate shift changes and closes
  • Oversee the entire shift and all subdepartments — kitchen, line, register, dining room, back-of-house
  • Lead pre-shift huddles, set the day's focus, debrief at shift change
  • Enforce food safety and quality control — every order goes out at the Five Guys standard
  • Handle cash management — drops, deposits, drawer counts, banking
  • Handle customer issues directly — that's the SM call, not the crew's
  • Coach Shift Leaders and crew in real-time
  • Communicate clearly with the AM and GM about how the shift ran

WHO YOU ARE

  • 1+ year of restaurant management experience required
  • Open availability required — weekends, mornings, and closing shifts
  • Available to open or close the store when needed
  • You make decisions when nobody else is around to ask
  • You're comfortable coaching, correcting, and developing your team
  • ServSafe Manager certification preferred (we provide training and cover the cert if you don't have it)
  • Stamina to stand a full shift and lift up to 50 lbs occasionally

WHAT YOU EARN

  • Period performance bonus — paid every 4 weeks when the store hits grade
  • Secret shopper bonuses — when your shift scores a perfect customer experience, you get paid extra on your next paycheck
  • Two weeks of paid vacation per year
  • Free Five Guys meal every shift
  • Paid training, including ServSafe certification
  • Referral bonus when you bring in someone who gets hired

WHERE THIS GOES

The path from here is Assistant Manager, then General Manager. Most of our AMs and GMs came up through Shift Manager. Your General Manager isn't a corporate trainee passing through — they're invested in this store and in your career here. We also run three locally-owned Five Guys stores in the Lexington area, so if your situation changes, you can transfer to a different location instead of starting over somewhere new.

Apply now. We're hiring year-round.

Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.

What Five Guys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Five Guys logo

About Five Guys

Sourced by ZipRecruiter

Five Guys Burgers and Fries started with humble beginnings 25 years ago in Northern Virginia. With the exception of opening over 1,000 additional restaurants, we have not changed much. We are a family led company that has a very clear vision of what we do. We serve outstanding, fresh burgers and fries in extremely clean restaurants with great customer focused service. You'll love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at how quickly your career will grow!

Industry

Food services and drinking places and traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Lorton, VA, US

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