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Owner Service Manager Jobs in Mobile, AL (NOW HIRING)

Toyota West Mobile

Service Advisor

Mobile, AL · On-site

Automotive Assistant Service Manager We are a leading automotive dealership committed to providing ... Provide concierge support for all owner inquiries, whether phone or in person, to assure the ...

Toyota West Mobile

Service Advisor

Mobile, AL · On-site

Automotive Assistant Service Manager We are a leading automotive dealership committed to providing ... Provide concierge support for all owner inquiries, whether phone or in person, to assure the ...

Career Search

Owner Relations Manager

Orange Beach, AL · On-site

Extend Prompt Service to Owners * Provide Effective Communication Within the Company and With Clients * Maintain Owner Property Records * Encourage and Promote the Company's Culture, Mission, and ...

New

Monarch Collective

Inspector

Gulf Shores, AL · On-site

... Owner Service Agent. Assist in onboarding new vendors and ensure they are aligned with company ... Previous experience in property management or related field. Strong organizational and multitasking ...

Better Talent

Owner Relations Agent

Orange Beach, AL · On-site

$45K - $55K/yr

Our legacy of top-tier service started in 2012, and ever since, we've been committed to giving our ... On a typical day, you'll manage the front desk, organize and prioritize your tasks, and balance a ...

Better Talent

Owner Relations Agent

Orange Beach, AL · On-site

$45K - $55K/yr

Our legacy of top-tier service started in 2012, and ever since, we've been committed to giving our ... On a typical day, you'll manage the front desk, organize and prioritize your tasks, and balance a ...

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Owner Service Manager information

What cities near Mobile, AL are hiring for Owner Service Manager jobs?

Cities near Mobile, AL with the most Owner Service Manager job openings:

Service Advisor

Mobile, AL • On-site

Toyota West Mobile
See more jobs at Toyota West Mobileexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Automotive Assistant Service Manager
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.
Job Summary
The Assistant Service Manager is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner.
We offer best in class industry benefits:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
  • Employee Discounts on Parts and Service Repairs
  • Aggressive Employee Referral Program with Bonus Opportunities

Responsibilities:
  • Greet customer in a friendly and professional manner.
  • Listen to customers' concerns and accurately document their vehicle issues.
  • Manage service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and attentive service.
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Distribute work between technicians according to store policy.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Satisfaction scores at or above company standards.
  • Maintain good working relationships to foster positive employee relations.
  • Comply with all company policies, procedures and safety standards.
  • Other duties as assigned.

Qualifications:
  • Previous experience as a Service Advisor is a plus but not required.
  • Good communication and customer service skills.
  • Computer competency and basic math skills.
  • Self-motivated with the ability to set and achieve targeted goals.
  • Organizational and time management skills.
  • Professional, well-groomed personal appearance.
  • Strong record of positive customer satisfaction results.
  • Clean driving record and valid driver's license.

You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.

Apply