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Owner Service Manager Jobs in Michigan (NOW HIRING)

Boyne Resorts

Owner Services Representative

Boyne Falls, MI · On-site

$37K - $52K/yr

Respond to owner and internal team member email and phone inquiries within 24 hours, providing timely and professional customer service. * Manage owner inquiries related to unit upgrades, maintenance ...

Safeway Auto Service

Service Manager

Livonia, MI · On-site

RightWay has been recognized as one of the nation's largest pre-owned car dealership chains ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Safeway Auto Service

Service Manager

Cadillac, MI · On-site

RightWay has been recognized as one of the nation's largest pre-owned car dealership chains ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Safeway Auto Service

Service Manager

Lansing, MI · On-site

RightWay has been recognized as one of the nation's largest pre-owned car dealership chains ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Boyne Resorts

Owner Services Representative

Boyne Falls, MI

$37K - $52K/yr

Respond to owner and internal team member email and phone inquiries within 24 hours, providing timely and professional customer service. * Manage owner inquiries related to unit upgrades, maintenance ...

Meineke

Service Manager

Grand Rapids, MI · On-site

$55K - $80K/yr

Locally-Owned * Cutting-Edge Tools and Equipment: * Work-Life Balance Job Summary We are looking for a Service Manager to join our team. The ideal candidate will have excellent communication and ...

Meineke - 2740

Service Manager

Grand Rapids, MI · On-site

$55K - $80K/yr

Locally-Owned * Cutting-Edge Tools and Equipment: * Work-Life Balance Job Summary We are looking for a Service Manager to join our team. The ideal candidate will have excellent communication and ...

Tamaroff Motors Inc

Service Manager

Roseville, MI · On-site

... owned and operated. Known for their commitment to excellence, The Tamaroff Group continues to lead ... The Service Manager plays a pivotal role in overseeing the daily operations of the service ...

Morrison Industries LLC

Service Manager

Detroit, MI · On-site

This team member would be responsible for managing our service department, providing support to ... This family-owned company offers over 70 years of service to our strong customer base. We are a ...

Morrison Ind

Service Manager

Detroit, MI · On-site

For field and shop technicians, drivers, management, sales and more. Type: Full Time Experience ... This family-owned company offers over 70 years of service to our strong customer base. We are a ...

Garber Buick

Service Manager

Saginaw, MI · On-site

We are a third-generation family-owned business with over 17 franchised dealer brands in 26 ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Garber Ford Bay City

Service Manager

Bay City, MI · On-site

We are a third-generation family-owned business with over 17 franchised dealer brands in 25 ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Garber CDJR Saginaw

Service Manager

Saginaw, MI · On-site

We are a third-generation family-owned business with over 17 franchised dealer brands in 26 ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Cintas

Service Manager

Westland, MI · On-site

... a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas ... Management experience * Experience in industrial sales or customer service * Availability to start ...

Garber Chevrolet Linwood

Service Manager

Linwood, MI · On-site

We are a third-generation family-owned business with over 17 franchised dealer brands in 26 ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Morrison Industries LLC

Service Manager

Warren, MI · On-site

$85K - $100K/yr

This team member would be responsible for managing our service department, providing support to ... This family-owned company offers over 70 years of service to our strong customer base. We are a ...

Morrison Industries LLC

Service Manager

Warren, MI · On-site

$85K - $100K/yr

This team member would be responsible for managing our service department, providing support to ... This family-owned company offers over 70 years of service to our strong customer base. We are a ...

Garber Chevrolet Midland

Service Manager

Midland, MI · On-site

We are a third-generation family-owned business with over 17 franchised dealer brands in 26 ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Garber Chevrolet Saginaw

Service Manager

Saginaw, MI · On-site

We are a third-generation family-owned business with over 17 franchised dealer brands in 26 ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Garber Nissan Hyundai

Service Manager

Saginaw, MI · On-site

We are a third-generation family-owned business with over 17 franchised dealer brands in 26 ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

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Owner Service Manager information

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Owner Services Representative

Boyne Falls, MI • On-site

Boyne Resorts
Traveler Accommodation • 5 - 10K employees
Learn more about Boyne Resortsexternal

$37K - $52K/yr

Full-time

Re-posted 8 days ago

Boyne Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

Job description

Overview
As an Owner Services Representative, you will be responsible for offering an array of comprehensive supportive services to resort property owners, and act as a liaison between BOYNE and resort property owners. As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more! To learn more about Boyne Mountain Resort, employment perks, and employee testimonials, click here - Boyne Mountain Employment!
"Work Where You Love To Play!" at Boyne Mountain Resort.
Responsibilities
The Owner Services Representative's typical job functions include the following:
  • Respond to owner and internal team member email and phone inquiries within 24 hours, providing timely and professional customer service.
  • Manage owner inquiries related to unit upgrades, maintenance requests, rental revenue, and general property concerns.
  • Serve as the primary liaison between Boyne Mountain, homeowners, and Homeowners' Association (HOA) Board members.
  • Coordinate with and oversee outside vendors for owner and HOA projects, ensuring work is completed on schedule and according to expectations.
  • Process owner rental revenue accurately and in a timely manner.
  • Assist with association budget preparation, financial reviews, and reporting.
  • Track invoices, monitor aging reports, and support accounts receivable follow-up.
  • Prepare and distribute owner and association correspondence, notices, and mailings.
  • Record and transcribe minutes for annual and quarterly HOA Board meetings.
  • Attend HOA meetings as needed to provide operational support and documentation.
  • Conduct routine property inspections to ensure compliance with quality standards, brand expectations, and safety requirements.
  • Collaborate daily with Housekeeping, Maintenance, Security, and other departments to resolve operational issues and enhance the owner and guest experience.
  • Provide cross-functional support to the Owner Services team as needed to maintain efficient departmental operations.

Qualifications
This job might be for you if:
  • Hold an Associate's degree or have a minimum of five years of experience in hospitality, guest services, accounting, or a related field.
  • Demonstrate exceptional organizational and time management skills, with the ability to prioritize multiple projects and consistently meet deadlines.
  • Are a self-starter who takes initiative, works independently, and follows projects through to successful completion with minimal supervision.
  • Possess excellent written, verbal, and interpersonal communication skills, with the ability to build positive relationships with homeowners, association board members, vendors, and internal departments.
  • Are proficient in Microsoft Office, including Outlook, Word, Excel, and Teams.
  • Have experience coordinating projects, managing competing priorities, and maintaining accurate documentation.
  • Thrive in a collaborative environment while also being comfortable making sound decisions independently.
  • Have prior purchasing or procurement experience (preferred, but not required).
  • Possess a valid driver's license.

What Boyne Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Boyne Resorts

Sourced by ZipRecruiter

Boyne Resorts, headquartered in Boyne Falls, Michigan, US, is a renowned leader in the resort industry. Offering a wide array of recreational, real estate, and retail products, Boyne specialises in providing memorable vacation and lifestyle experiences. The company's expansive portfolio includes ski and golf resorts, real estate developments, and other leisure-based businesses across North America. Founded in 1947 by Everett Kircher, it represents one of the most successful, privately-owned, multi-resort companies in the history of the leisure industry. Boyne Resorts is deeply committed to providing exceptional guest experiences, underpinned by values including innovation, integrity, passion, perseverance, and stewardship.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Boyne Falls, MI, US

Year founded

1947

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