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Owner Service Manager Jobs in Alberta (NOW HIRING)

Brandt

Service Manager

Fort Mcmurray, AB

Who We Are Brandt is a customer driven company, privately owned and family run, strengthened by ... Managing service workflow * Enforcing standards, policies, and reporting practices are followed to ...

Brandt

Service Technician-Shop

Fort Mcmurray, AB

... dealer owned equipment efficiently. They are also responsible for providing quality service to ... Operate within budgets and approvals established by the Service Manager. * Maintain high levels of ...

Brandt

Service Technician - Shop

Calgary, AB

... dealer owned equipment efficiently. They are also responsible for providing quality service to ... Operate within budgets and approvals established by the Service Manager. * Maintain high levels of ...

Brandt

Who We Are Brandt is a customer driven company, privately owned and family run, strengthened by ... Operate within budgets and approvals established by the Service Manager. * Maintain high levels of ...

SMS Equipment

Manager, IT Service Delivery

Acheson, AB · Hybrid

CA$115K - CA$125K/yr

SMS is looking for a Manager, IT Service Delivery to lead end-to-end IT Service Management and ... Serve as Product Owner for the ServiceNow platform, driving roadmap development, adoption ...

ATB Financial

You will be an Agency Owner (Agent) acting as an independent contractor to ATB. Agency Owner ... Stakeholder Management * Liaise with internal partners (Everyday Financial Services (EFS), ATB ...

South Centre Volkswagen

Service Advisor

Calgary, AB

... owned sales lot, we believe our success and growth is built on the drive and dedication of our people. About the role: * Reporting to the Service Manager, the successful candidate will be highly ...

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All JobsOwner Service JobsOwner Service Manager JobsOwner Service Manager Jobs in Alberta
Service Manager

Service Manager

Brandt

Fort Mcmurray, AB

Full-time

Medical, Dental, Retirement

Posted 7 days ago

Job description

Overview

Brandt is currently seeking a Service Manager for our Fort McMurray Construction and Forestry location.

The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization.  We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve.  And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

  • Managing service workflow
  • Enforcing standards, policies, and reporting practices are followed to established standards
  • Development and management of the Service Department budget to meet financial and operational goals
  • Preparing quotes for customer work orders; opening & closing work orders
  • Inspect/operate customer equipment as part of resolving concerns/diagnostics
  • Monitor service revenue and expenses monthly
  • Ensure work is performed according to established safety and industry standards
  • Reviewing employee performance against goals on an ongoing basis
  • Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment

What We Look For

  • Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
  • Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
  • Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
  • Must be proficient in using work-related desktop applications and web-based productivity applications
  • Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
  • A recent driver's abstract will be required
  • Demonstrates a strong commitment to occupational health and safety
  • 5-7 years’ progressive, combined experience in service, management and business (i.e. journeyperson heavy dute mechanic, combined with 3 years’ management/supervisory experience in the heavy duty equipment industry)
  • Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership
  • Demonstrated ability to organize work, set priorities, and achieve work related objectives and goals
  • Demonstrates a strong customer service orientation, and exercises sound judgment when dealing with customers

What We Offer

  • Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
  • Continuous Learning: through on-the-job training and educational opportunities.
  • Opportunities for advancement within a growing company that values initiative and teamwork.
  • Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
  • Retirement savings programs: Pension and RRSP programs to help you invest in your future.

 

When you work for Brandt, we work for you. It’s as simple as that. 

#LI-onsite


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