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Overnight Virtual Hotel Jobs in Bothell, WA (NOW HIRING)

... of hotel services and promotions. This highly visible role gives opportunity for casual ... View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a ...

... of hotel services and promotions. This highly visible role gives opportunity for casual ... View our Virtual Reality Experience ( to spend a 'day in the life' of a hospitality professional at ...

... Virtual/Online/Hands-On • Benefits - Medical (Based on FTE) • free overnight hotel stay, when necessary • $98/day per diem pay when participating in a clinic requiring an overnight stay • ...

Overnight Virtual Hotel information

See Bothell, WA salary details

$10

$17

$23

How much do overnight virtual hotel jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for overnight virtual hotel in Bothell, WA is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.25 per hour, depending on experience, location, and employer.

What is an overnight virtual hotel?

Overnight Virtual Hotel jobs involve providing customer service, reservation support, and operational assistance for hotels during nighttime hours, all while working remotely. Employees in these roles typically handle guest inquiries, process bookings, manage check-ins or check-outs, and address urgent guest needs via phone, chat, or email. These positions require strong communication skills, the ability to work independently, and familiarity with hotel management systems. Virtual hotel staff help ensure smooth hotel operations and guest satisfaction even when physical front desk staff are unavailable.

What skills and qualifications are needed to work as an overnight virtual hotel front desk agent?

To excel as an Overnight Virtual Hotel Front Desk Agent, you need strong customer service abilities, attention to detail, and prior experience in hospitality or call center environments. Familiarity with property management systems (PMS), reservation platforms, and basic troubleshooting of communication or booking software is essential. Exceptional problem-solving, clear communication, and the ability to remain calm under pressure set top performers apart. These skills ensure smooth guest experiences and operational efficiency during critical overnight hours when on-site staff may be limited.

What are common challenges faced by overnight virtual hotel staff, and how can applicants prepare for them?

Overnight virtual hotel staff often encounter challenges such as handling guest inquiries across different time zones, resolving issues without on-site support, and maintaining high service standards during low-activity hours. To prepare, applicants should develop strong communication skills, be comfortable with technology and hotel management systems, and demonstrate the ability to work independently while remaining responsive to urgent guest needs. Experience in remote customer service or hospitality can be particularly valuable, as it helps build the adaptability and problem-solving skills required for overnight shifts.

What is the difference between Overnight Virtual Hotel vs Night Auditor?

AspectOvernight Virtual HotelNight Auditor
CredentialsCustomer service, hospitality, or hotel management experience often preferredHotel management, accounting, or hospitality certifications often required
Work EnvironmentRemote, virtual setting with hotel or hospitality industry focusOn-site hotel environment, overseeing front desk and financials
Employer & Industry UsageUsed by online hotel platforms and virtual hospitality servicesTraditional hotels, resorts, and hospitality establishments

The Overnight Virtual Hotel role typically involves remote customer service and support for online or virtual hotel services, whereas the Night Auditor works on-site at physical hotels, managing financial records and front desk operations overnight. Both roles serve the hospitality industry but differ mainly in work environment and specific responsibilities.

Front Office | Night Audit ($27.00/hour+)

HYATT Hotels

Bellevue, WA • On-site

$28.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

22nd of 107 rated hotels


Job description

Summary:
Hyatt Regency Bellevue on Seattle's Eastsideis excited to welcome our newest friendly and reliable Night Audit to join our Front Office team. Here you will have an opportunity to be the face of our guest experience, providing a warm and welcoming first impression, and leave a lasting impression for our guests to return again and again!
As a Great Place to Work in the U.S. for thirteen years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.
Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
As a Night Audit, you will be responsible for balancing the hotel's daily revenue and expense transactions, ensuring the accuracy of guest accounts, and providing exceptional service to our guests during the overnight shift. You will also perform various front desk duties, such as checking guests in and out, answering phones, and handling guest requests and concerns.
This is an hourly position with a compensation of $27/hour+ night differential pay of $1.25/hour, totaling $28.25/hour when scheduled to work an overnight shift.
Front Office Hosts & Night Audits are eligible to receive additional compensation based on upsells, World of Hyatt enrollments, and other incentives.
As a colleague, we have you covered with amazing benefits and perks!
Benefits
  • Medical, after 30 days of employment
  • Vision Insurance
  • Dental Insurance
  • 401(k) & Retirement Savings Plan (RSP)
  • Basic Life Insurance
  • Short Term Disability Insurance
  • New Child Leave & Adoption Assistance
  • Paid Time Off:
    • Full-Time Colleagues:
      • 11 days (88 hours) earned for having 0 - 3 years of service
      • 16 days (128 hours) earned for having 4 - 8 years of service
      • 21 days (168 hours) earned for having 9+ years of service
    • (6) Paid Holidays per year
    • (6) Sick Days (earned based on hours worked)
    • Compassionate Leave
    • Jury Duty Leave
Perks
  • Employee Assistance Program
  • Free Uniforms and Cleaning of your Uniform
  • Free parking
  • Discounted Rooms at any participating Hyatt location starting on your first day of employment
  • Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*
  • Free colleague meals during shift
  • Hyatt Colleague discount program
  • Tuition Reimbursement*
  • ORCA Pass subsidy*
*Eligibility requirements may apply
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Qualifications:
  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Previous experience in a hotel front desk or night audit role preferred
  • Must be able to work a flexible schedule of overnights, holidays, and weekends
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.

What Hyatt Hotels employees say

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957