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Overnight Training For Remote Jobs (NOW HIRING)

$90K - $105K/yr

Our training services address the educational needs of our Motorola Solutions customers, partners ... This position is qualified for remote work but will have time spent in the Schaumburg, IL, Fort ...

$90K - $105K/yr

Our training services address the educational needs of our Motorola Solutions customers, partners ... This position is qualified for remote work but will have time spent in the Schaumburg, IL, Fort ...

$90K - $105K/yr

Our training services address the educational needs of our Motorola Solutions customers, partners ... This position is qualified for remote work but will have time spent in the Schaumburg, IL, Fort ...

$90K - $105K/yr

Our training services address the educational needs of our Motorola Solutions customers, partners ... This position is qualified for remote work but will have time spent in the Schaumburg, IL, Fort ...

Reliable internet connection and a dedicated workspace for remote working. * Availability to participate in training sessions and full-time work afterward. Embrace the opportunity to grow and build ...

... if remote) Access to stable Internet Ability to Travel to Corporate Office for initial training Customer service experience Strong Computer Skills Excellent Communication Skills, both spoken and ...

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Overnight Training For Remote information

What are some common challenges faced in an overnight remote training role, and how can they be managed?

Overnight remote training roles often require adapting to non-traditional hours, which can impact work-life balance and communication with daytime colleagues. Trainers may also face challenges maintaining engagement during virtual sessions, especially when learners are in different time zones. To manage these challenges, it's important to establish clear communication channels, use interactive training tools, and set a consistent routine to ensure personal well-being. Building a supportive team environment and proactively addressing learner needs can also contribute to a successful and rewarding experience.

What are the key skills and qualifications needed to thrive in Overnight Training for Remote positions, and why are they important?

To excel in Overnight Training for Remote roles, you need strong organizational skills, self-motivation, and proficiency with online learning platforms, often supported by a background in training or education. Familiarity with virtual meeting tools, learning management systems (LMS), and digital communication platforms is typically required. Excellent time management, adaptability, and clear communication are crucial soft skills for engaging remote learners and maintaining productivity during non-traditional hours. These skills and tools ensure effective knowledge transfer, learner engagement, and consistent performance in a remote, overnight training environment.

What is the difference between Overnight Training For Remote vs Customer Service Representative?

AspectOvernight Training For RemoteCustomer Service Representative
CredentialsTypically requires basic customer service skills, sometimes certifications in communication or remote work toolsOften requires customer service experience, sometimes certifications in communication or CRM software
Work EnvironmentRemote, overnight shifts, flexible locationRemote or in-office, daytime or evening shifts, customer-facing roles
Industry UsageCommon in remote support, tech, or service industriesWidespread across retail, telecom, tech, and service sectors

Overnight Training For Remote focuses on preparing individuals for remote overnight roles, emphasizing skills for night shifts and remote work tools. Customer Service Representative roles often involve daytime or flexible hours, with a focus on direct customer interaction. While both roles may require similar communication skills and certifications, their work hours and environments differ significantly.

What is overnight training for remote jobs?

Overnight training for remote jobs refers to training sessions or onboarding programs that take place during nighttime hours, typically outside of the standard 9-to-5 workday. These sessions are designed for employees or trainees who work remotely and may need to accommodate different time zones, personal schedules, or business needs that operate around the clock. The training usually covers job responsibilities, company policies, and necessary technical skills, all delivered virtually to support remote workers. This approach helps employers ensure that all team members, regardless of their location or preferred working hours, receive consistent training.
Technical Training Specialist - US Remote

Technical Training Specialist - US Remote

Motorola

Virginia, IL • Remote

$90K - $105K/yr

Full-time

Medical, Dental, Retirement

Posted 17 days ago


Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

11th of 139 rated electronics manufacturers


Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewThe Motorola Solutions Global Education Organization is responsible for creating innovative training strategies, as well as the design, development, and delivery of technical and end user training content across the company's solutions/product portfolio. Our training services address the educational needs of our Motorola Solutions customers, partners and employees, enabling each group to be more efficient, effective, as well as ensure established business and operational outcomes are met.
Job Description

Note: This position is qualified for remote work but will have time spent in the Schaumburg, IL, Fort Lauderdale, FL areas, and at customer locations across North America with 50% + of travel.

Overview:

  • This dynamic role will be responsible for delivering North America (NA) technical training classes for customers, partners, and employees. The person filling this role will primarily provide detailed technical, administration, and end user instruction on the ASTRO25 Infrastructure, Subscriber Radios, and the Motorola Solutions Ecosystem. They will also provide training recommendations with the Training Consultants during customer planning meetings.

  • The successful candidate will closely work with NA Training Consultants, Account Managers, Customer Service Managers, and Project Managers as well as other teams to provide comprehensive training delivery to ensure the highest level of knowledge transfer to the students. The driving goal of a Technical Trainer is to ensure training delivery is provided to the customer so that they are equipped to use, operate, and maintain their Motorola Solutions products and solutions in the most effective and efficient way, driving customer satisfaction and strong customer relationships.

  • Key responsibilities include: training delivery, development, administration, planning, and execution of training events, including testing and maintaining a lab environment.

  • This position requires someone who is independent, demonstrates strong technical and instructional skills, is detail-oriented, is adept at multitasking, and willing to travel to customer locations. This position will work both independently and in team environments.The position requires someone who can prioritize the work to ensure accurate and timely execution of deliverables.A thirst for knowledge is essential.

Qualifications:

  • High School diploma or equivalent

  • 3+ years of technical experience with ASTRO/P25 communication systems

  • Strong knowledge of P25 Systems Integration

  • 5+ years of practical technical experience

  • 3+ years of technical training experience

  • Working knowledge of networking, PCs, and Operating Systems

  • Willing to travel approximately 50%

  • Self motivated in both team and solo environments

  • Excellent written and oral communication skills

  • Committed to accuracy and high standards

  • Adept at building strong relationships internally and externally

  • Ability to scope effort and coordinate work to meet internal, external, and project timelines

  • Customer Service focused

  • Practical and verifiable technical experience with Dispatch Console Sites, RF Sites, Key Management Facility & Encryption in P25 Public Safety Communications Systems

  • Ability to act independently to uncover and resolve problems

  • Understanding of the how elements form a solution

  • Research and operate cross-functionally to learn new ideas for innovation

  • Keep current with developments in the field of technology & training and consider/recommend their application to key initiatives

  • Consult with management and peers

  • Associates degree in Adult Education Networking, or similar is preferred

  • Working knowledge of voice communications systems, with a focus on VoIP Dispatch Console, LMR and PBX technology

  • Working knowledge and experience with P25 Communications Systems and subscribers

  • Training Certification or Training Development Experience

  • System Management experience in IP Based Dispatch Consoles

  • Working knowledge of Visio, MS Office, and Google Suite

Target Base Salary Range: $90,000 - $105,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-AB1 #LI-REMOTE


Basic Requirements
  • High School diploma

  • 3+ years of technical experience with communication systems or similar technical experience

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.


Travel RequirementsOver 50%
Relocation ProvidedDomestic
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.


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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928