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Overnight Technical Support Engineer Remote Jobs in Ohio

Charter Manufacturing Company

Remote-based in OH or WI * Travel Expectations: 50% domestic travel to US customers * Applicants ... Customer & Product Support * Manage customer claims and address field concerns. * Interpret ...

ACRT

Civil Project Engineer

Stow, OH · On-site +1

$77K - $103K/yr

Provide technical support on water resources or treatment issues to government agencies ... Remote and work from home will occur as needed and with pre-approval from your manager. Standard ...

EnviroScience, Inc.

Civil Project Engineer

Stow, OH · On-site +1

$77K - $103K/yr

Provide technical support on water resources or treatment issues to government agencies ... Remote and work from home will occur as needed and with pre-approval from your manager. Standard ...

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

Bachelor's degree in Electrical Engineering, Physics, or comparable technical degree; non-technical ... and support of our staff is our overall mission. Riverside is an affirmative action-equal ...

Imperial Conveying Solutions

Sales Engineer

Canton, OH · On-site +1

Combination of office, remote, and field-based work * Travel required (typically 25-50%) for client ... Prepare and deliver technical sales presentations and proposals Technical Support & Solution ...

Sandvik

Sales Support Specialist

Cincinnati, OH · On-site +1

$21.50 - $29.25/hr

GibbsCAM is a leading CAM software solution trusted by manufacturers for programming CNC machines ... You will work closely with Sales Representatives, customers, finance, technical support, and other ...

SMC Region USC

Sales Support Specialist

Cincinnati, OH · On-site +1

$21.50 - $29.25/hr

GibbsCAM is a leading CAM software solution trusted by manufacturers for programming CNC machines ... You will work closely with Sales Representatives, customers, finance, technical support, and other ...

US Bank

End Point Systems Engineer

Cincinnati, OH · Remote

... technical support. Develops and performs capacity and resource planning to optimize and expand ... Remote Actions * Dashboards & Investigations * Campaigns & Alerts * Application Experience ...

US Bank

End Point Systems Engineer

Cincinnati, OH · Remote

... technical support. Develops and performs capacity and resource planning to optimize and expand ... Remote Actions * Dashboards & Investigations * Campaigns & Alerts * Application Experience ...

Trak Group

Senior Network Engineer

Hamilton, OH · Remote

$96K - $132K/yr

Senior Network Engineer Setting/Hours: 100% Remote | Full-time Join trak group in partnering with a ... Provide technical leadership, mentoring, and training to junior engineers and support staff.

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Overnight Technical Support Engineer Remote information

What is the difference between Overnight Technical Support Engineer Remote vs Customer Support Specialist?

AspectOvernight Technical Support Engineer RemoteCustomer Support Specialist
CredentialsTechnical certifications (e.g., CompTIA, Cisco)Customer service training, basic technical knowledge
Work EnvironmentRemote, technical troubleshooting focus, overnight shiftsRemote or on-site, customer interaction, flexible hours
Industry UsageIT, networking, software companiesRetail, telecom, tech services
Search IntentTechnical troubleshooting, overnight support rolesCustomer service, support roles

The Overnight Technical Support Engineer Remote primarily focuses on resolving technical issues overnight, requiring specialized certifications and technical skills. In contrast, a Customer Support Specialist handles customer inquiries with less technical depth and may work during regular hours. Both roles are essential in customer service and technical industries but differ in technical complexity and shift timing.

What are the most commonly searched types of Technical Support Engineer Remote jobs in Ohio?

The most popular types of Technical Support Engineer Remote jobs in Ohio are:

What cities in Ohio are hiring for Overnight Technical Support Engineer Remote jobs?

Cities in Ohio with the most Overnight Technical Support Engineer Remote job openings:

Overnight Technical Support Engineer Remote jobs near you

Technical Service Engineer - Steel Manufacturing

Charter Manufacturing Company

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!

Join the Charter Steel Commercial team as a Technical Services Engineer.

Alternative job titles: Customer Technical Services, Technical Sales Engineer, Technical Services Representative

Charter Steel is a leading American supplier of carbon and alloy steel bar, rod and wire products, and the largest steel coil processor in North America. As a fully integrated steelmaker with locations in Ohio and Wisconsin, Charter Steel offers a full range of grade and size coiled products and vast technical service experience. Charter Steel is a member of the Charter Manufacturingfamily of companies.

Job Summary:

Collaborate with customers to align metallurgical specifications and performance criteria with Charter's advanced steelmaking capabilities across diverse industrial applications. Interface cross-functionally with Engineering, Sales, and Operations to optimize process parameters, troubleshoot production constraints, and ensure metallurgical integrity through applied materials science. Spearhead innovation by leading new product development initiatives, leveraging thermomechanical processing, alloy design, and failure analysis expertise.

Position Specifics:

  • Location: Remote-based in OH or WI

  • Travel Expectations: 50% domestic travel to US customers

  • Applicants must be authorized to work for any employer in the U.S. Charter Manufacturing is unable to sponsor for employment visas at this time.

Key Responsibilities:

Customer & Product Support

  • Manage customer claims and address field concerns.

  • Interpret specifications to recommend suitable Charter products.

  • Assess feasibility of customer requirements and manage expectations.

  • Recommend process improvements for both customer and internal manufacturing.

  • Develop strong technical relationships to resolve issues collaboratively.

Cross-Functional Collaboration

  • Act as a technical resource for Inside and Outside Sales.

  • Coordinate technical meetings between customers and internal teams.

  • Communicate significant technical issues across all business levels.

  • Leverage internal technical resources to meet customer needs.

Innovation & Industry Engagement

  • Lead or support New Product Development initiatives with customers.

  • Influence and suggest enhancements to customer processes.

  • Participate in industry and association events to promote Charter's products.

Compliance & Job Requirements

  • Follow Environmental, Quality, and Safety Management System procedures.

  • Meet essential job requirements with or without reasonable accommodation.

What You Will Need:

  • Bachelor's degree in Engineering or related field.

  • 2+ years of customer-facing technical experience.

  • Strong grasp of steel manufacturing processes and specifications.

  • Excellent communication and interpersonal skills.

  • Ability to interpret and evaluate customer technical requirements.

  • Skilled in influencing and coaching across teams to drive results.

  • Comfortable with up to 50% travel.

Nice to Have:

  • 5+ years in manufacturing including cold-heading / cold-forming

  • Master's Degree in Business Administration, Physical Sciences, Engineering, or related advanced degree.

  • Experience in a related market as a customer or a supplier of steel products.

  • Experience in strategic planning.

  • Experience managing within a highly documented manufacturing quality system.

  • Supervisory or managerial experience in a technical discipline.

  • Experience with QS9000, ISO9000, and/or TS16949 quality systems.

Take the next step in your career, apply today!

#LI-PF1

#LI-REMOTE

#coldheading

#steel

#fasteners

#coldfinishing

#Colddrawing

#SBQ

#Springs

We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

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