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Job Summary:
JetBlue is an airline company that focuses on providing exceptional customer service and operational reliability. The Senior Analyst Operations Strategy role involves analyzing operational performance and developing analytical tools to enhance efficiency and reliability across JetBlue's network.
Responsibilities:
• Analyze JetBlue operational performance, assess potential constraints and work with relevant stakeholder teams on action items to improve baseline
• Perform deep dives into technical data from Maintenance and Engineering systems (TRAX) and other platforms used by the Technical Operations department
• Produce and ensure accuracy of monthly reporting for various internal teams; create automated reports and dashboards with operational data
• Determine strategy for JetBlue operational reliability
• Work with operating groups to determine requirements/buffers that would set them up for reliable performance and analyze (opportunity) cost/trade-offs of those
• Actively review the performance of JetBlue’s fleet to ensure strong operational performance and identify areas of improvement from a Technical Operations perspective
• Perform ad hoc operability-related projects in support of senior leadership
• Build relationships with operational partners across the system
• Support the various teams within the Technical Operations department and other internal departments who engage with aircraft maintenance data
• Other duties as assigned
Qualifications:
Required:
• Bachelor’s degree in aviation, mathematics, operations research, quantitative analysis, computer science, industrial engineering or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Three (3) years of analytical experience with proven ability to reconcile, compare, evaluate and analyze data
• Strong capability with database querying (e.g., Structured Query Language (SQL)) and/or high-level programming language(s) (such as Python, or R)
• Experience with data visualization tools (e.g. Tableau, Spotfire, PowerBI)
• Proficiency with Microsoft Excel and PowerPoint
• Strong data analysis and problem-solving skills with a positive, “can-do” attitude
• Good written and interpersonal skills
• Experience communicating with senior leadership
• Available for occasional overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred:
• Four (4) years of work experience in aviation, management consulting, or a related field
• One (1) year of work experience at an airline in Enterprise/Operations Planning, Network Planning, Revenue Management, or Finance
• One (1) year of work experience at an airline in TechOps or Maintenance Engineering
• Master’s degree in aviation, mathematics, operations research, quantitative analysis, computer science, industrial engineering or a related field
• Experience with statistical packages (e.g. R, scikit-learn, etc.)
• Experience with optimization models, linear and/or integer programming, simulation or machine learning, including deep learning
• Experience with data visualization tools (e.g. Tableau)
Company:
JetBlue — New York's Hometown Airline — was born at JFK in 1999 with the mission of bringing humanity back to air travel, and is now a leading carrier in NYC, Boston, Fort Lauderdale, Orlando, and San Juan. Founded in 1998, the company is headquartered in Long Island City, USA, with a team of 10001+ employees. The company is currently Late Stage.