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Overnight Remote Desktop Support Engineer Jobs in Indiana

Teledyne

Solution Delivery Engineers deploy our solutions in our top end customer's environments (data ... Provide support to internal Solutions Architects, Sales Managers, and Support Personnel when your ...

Performacentric

ML Engineer

Indianapolis, IN · On-site +1

Remote (Preferred U.S. Time Zones) Employment Type: Full-Time Company: Performacentric About ... Support deployment of AI workloads in cloud and self-hosted environments. * Collaborate on model ...

Artech Information System LLC

deskside support

Richmond, IN · Remote

$18 - $23/hr

Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve ...

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Overnight Remote Desktop Support Engineer information

What is the difference between Overnight Remote Desktop Support Engineer vs Remote Desktop Support Technician?

AspectOvernight Remote Desktop Support EngineerRemote Desktop Support Technician
CredentialsTypically requires certifications like CompTIA A+ or Microsoft Certified ProfessionalOften requires similar certifications, but may have less emphasis on advanced certifications
Work EnvironmentProvides support during overnight shifts, often remotely for global clientsSupports during regular business hours, primarily on-site or remote
Industry UsageCommon in IT service providers, tech companies, and managed service providersWidely used across various industries including retail, healthcare, and corporate sectors

The main difference is that the Overnight Remote Desktop Support Engineer works primarily during overnight hours, handling complex remote support tasks, while the Remote Desktop Support Technician typically works during regular hours with a focus on basic troubleshooting. Both roles require similar certifications and are integral to IT support teams, but their schedules and scope of responsibilities differ.

Overnight Remote Desktop Support Engineer jobs near you

Remote Client Benefits Specialist

AO Globe Life

Indianapolis, IN • On-site, Remote

$95K - $115K/yr

Full-time

Medical

Posted 10 days ago

Job description

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to build meaningful careers helping individuals and families understand important supplemental benefit programs.
This fully remote opportunity offers structured training, ongoing mentorship, and a supportive team environment designed for long-term growth.
In this role, you will connect with individuals who have requested information about available benefit programs. Your responsibility is to follow up, review eligibility, and guide clients through their options with clarity and professionalism.What You'll Gain
  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Clients have requested information - no cold outreach required
  • Comprehensive training and licensing support
  • Monthly and quarterly performance bonuses
  • Union representation through OPEIU Local 277
  • Medical reimbursement program for qualifying expenses
  • Equity opportunities for qualifying team members
  • Leadership development and advancement opportunities
  • Collaborative, service-driven team culture
What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Connect with individuals who have requested information about benefit programs
  • Review eligibility and help determine qualification based on program guidelines
  • Walk individuals and families through available options
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain accurate digital records and follow-up
Who Thrives in This Role
  • Strong communicators who enjoy helping others
  • Organized professionals comfortable working independently
  • Individuals confident using video conferencing and digital tools
  • Candidates motivated by personal growth and professional development
  • Customer service or client-facing experience is helpful but not required

No prior industry experience is required-training is provided.Requirements
  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam
  • Must be physically located within the United States
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide.
With a remote-first workforce and a culture built on mentorship, service, and professional development, AO Globe Life continues to create meaningful career opportunities for professionals who want to make a real impact.

Apply