Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Customer Support Representative - Internet Services
Bellevue, NE · Remote
$15/hr
In this role, you'll assist customers with internet service questions, troubleshoot connectivity ... This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ...
New
Customer Support Representative - Internet Services
Bellevue, NE · Remote
$15/hr
In this role, you'll assist customers with internet service questions, troubleshoot connectivity ... This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ...
New
Account Service Representative
Omaha, NE · Remote
$23.25 - $25.25/hr
Remote Categories: Customer Service, Administrative/Support As an Account Services Representative you will spend your day answering phone calls and emails from our policyholders, brokers, and group ...
Account Service Representative
Omaha, NE · Remote
$23.25 - $25.25/hr
Remote Categories: Customer Service, Administrative/Support As an Account Services Representative you will spend your day answering phone calls and emails from our policyholders, brokers, and group ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
Overnight Remote Customer Service Rep information
What does an overnight remote customer service rep do?
An Overnight Remote Customer Service Rep is responsible for assisting customers with their questions, concerns, or issues during nighttime hours, all while working from a remote location, usually from home. Their tasks often include answering phone calls, responding to emails or chat messages, and resolving problems related to products or services. These representatives help ensure that customer support is available 24/7, providing critical after-hours assistance. Strong communication skills, the ability to work independently, and comfort with technology are important for this role.
What is the difference between Overnight Remote Customer Service Rep vs Customer Support Specialist?
| Aspect | Overnight Remote Customer Service Rep | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or higher; customer service experience often preferred |
| Work Environment | Remote, overnight shifts, primarily via phone/chat | Remote or on-site, daytime hours, via phone/email/chat |
| Industry Usage | Common in retail, telecom, tech companies | Used across various industries including tech, healthcare, retail |
| Search/Comparison Intent | Focus on overnight, remote customer service roles | Broader customer support roles, day shifts |
The Overnight Remote Customer Service Rep typically works overnight hours providing support remotely, often via chat or phone, focusing on customer inquiries outside regular business hours. Customer Support Specialists may work during daytime hours and handle a wider range of customer issues. Both roles require similar credentials but differ mainly in shift timing and work hours.
What are the key skills and qualifications needed to thrive as an overnight remote customer service rep, and why are they important?
To thrive as an Overnight Remote Customer Service Rep, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and ticketing platforms is commonly required. Exceptional patience, self-motivation, and the ability to work independently during non-traditional hours are valuable soft skills. These competencies ensure effective customer support, timely issue resolution, and reliable service outside of standard business hours.
What are some common challenges faced by an overnight remote customer service rep, and how can I prepare for them?
Overnight Remote Customer Service Reps often encounter challenges such as managing fatigue during late hours and handling a higher volume of urgent or complex requests, as fewer support resources may be available. To prepare, it's important to establish a consistent sleep routine, create a dedicated workspace to minimize distractions, and familiarize yourself with escalation procedures. Strong communication skills and the ability to work independently are especially valuable in this role, as you'll frequently collaborate with team members asynchronously and may need to make quick decisions during critical situations.
What are the most commonly searched types of Remote Customer Service Rep jobs in Nebraska? The most popular types of Remote Customer Service Rep jobs in Nebraska are:
What are popular job titles related to Overnight Remote Customer Service Rep jobs in Nebraska? For Overnight Remote Customer Service Rep jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Customer Service Rep jobs in Nebraska look for? The top searched job categories for Overnight Remote Customer Service Rep jobs in Nebraska are:
What cities in Nebraska are hiring for Overnight Remote Customer Service Rep jobs? Cities in Nebraska with the most Overnight Remote Customer Service Rep job openings:
Full-time
Re-posted 16 days ago
Job description
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.
Daily responsibilities include:
- Inbound and outbound calling to schedule new appointments
- Client policy reviews and new enrollments
- Servicing requested benefits for clients
- Organizing and managing daily workflow and processes
Required Skills:
- Excellent communication and customer service skills
- Strong organization and attention to details
- Customer oriented/people person
- Ability to work independently with the support of management
Benefits Include:
- Full training provided
- 100% Virtual Work from Home
- Career growth and advancement opportunities
- Weekly pay, compounding bonuses, and residual income
- Union benefits with the OPEIU, Local 277
- First year agent average 65k
- First year manager average 90-120k
About Zuzick & Associates
Sourced by ZipRecruiter
Industry
Insurance services
Company size
11 - 50 Employees
Headquarters location
Riverside, RI, US
Year founded
2019