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Overnight Remote Chat Support Jobs in Villa Rica, GA

Support pricing policy development, governance, training and adherence across commercial team ... including overnight travel It would be a plus if you also possess previous experience in:

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Pleio helps patients overcome these emotional barriers and supports them in managing their new ... Please reach out to Recruiting@pleio.com to request accommodation and we'd be happy to chat. Job ...

Customer Care Coordinator

Atlanta, GA · Remote

$17.25 - $22.50/hr

We are looking for a motivated and detail oriented individual to join our remote team. In this ... Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes ...

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Overnight Remote Chat Support information

See Villa Rica, GA salary details

$12

$22

$39

How much do overnight remote chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for overnight remote chat support in Villa Rica, GA is $22.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.76 per hour, depending on experience, location, and employer.

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are popular job titles related to Overnight Remote Chat Support jobs in Villa Rica, GA?

For Overnight Remote Chat Support jobs in Villa Rica, GA, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Chat Support jobs in Villa Rica, GA look for?

The top searched job categories for Overnight Remote Chat Support jobs in Villa Rica, GA are:

What cities near Villa Rica, GA are hiring for Overnight Remote Chat Support jobs?

Cities near Villa Rica, GA with the most Overnight Remote Chat Support job openings:

Pricing Manager - Remote

Danaher

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

199th of 540 rated manufacturers


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Radiometer, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We're a team that celebrates diverse ideas and continuous improvement. Here, you'll find a place to grow and make a real impact, with your unique perspective driving us forward in improving patient care. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

Learn about the Danaher Business System which makes everything possible.

The Pricing and Contracts Manager is responsible for leading commercial deal support across pricing strategy, contract governance, bid and quote operations, and deal desk activities to enable profitable growth and reduce commercial risk. This role serves as a critical partner to Sales, Finance, Legal, and Operations by ensuring customer opportunities are structured, priced, quoted, and contracted in alignment with company policies, margin expectations, and operational capabilities.

This position will oversee three direct reports and will play a key role in standardizing commercial processes, improving deal cycle efficiency, strengthening governance, and supporting the ongoing optimization of CPQ (Configure, Price, Quote) tools and workflows.

This position reports to the Director, Commercial Excellence and is part of the Commercial Excellence Team and is fully remote.

In this role, you will have the opportunity to:

  • Lead pricing review and oversee approval processes for customer quotes, bids and contracts.
  • Perform profitability, sensitivity and risk analyses to support pricing recommendations and decision-making evaluating deal economics, including margin analysis, discounting, and exception management.
  • Review GPO, IDN and local deal structures, commercial terms, and approvals to ensure compliance with internal policies and delegated authority limits.
  • Support pricing policy development, governance, training and adherence across commercial team.
  • Act as a business lead and subject matter expert for CPQ processes, workflows, and user adoption, partnering with Sales Operations, IT, and commercial stakeholders to identify and prioritize CPQ enhancements.
  • Lead, coach, and develop 3 direct reports responsible for quoting, contracts, and/or bid support activities.

The essential requirements of the job include:

  • Bachelor's Degree in Finance, Accounting, Business or related field; MBA preferred.
  • 7+ years of finance, business, and analysis experience including use of Enterprise Resource Planning (ERP) systems, CPQ and/or CRM.
  • Minimum three years prior supervisory experience.
  • Experience with pricing tools and models
  • Proficient MS Office skills (Outlook, Word, Excel, and PowerPoint) with advanced Excel skills to build and review complex financial models.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

~10% travel requirement, including overnight travel

It would be a plus if you also possess previous experience in:

  • Communicating to upper management and internal departments including Sales, Field Service, Customer Service, Bids and Quotes, Legal, HR, IT, and Division Headquarters.
  • Building and maintaining positive relationships with customers and sales in discussing contracts, value selling.

Radiometer, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Radiometer, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

The annual salary range OR the hourly range for this role is $145,000-$155,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

#LI-REMOTE

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


The U.S. EEO posters are available here.


For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.


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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984