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Overnight Remote Call Center Jobs in Jewell Ridge, VA

shentel

Customer Service & Sales Representative

Welch, WV · Remote

$80K - $100K/yr

Location: Remote within Shentel's footprint in Virginia, West Virginia, Pennsylvania, Maryland ... call center experience * Strong communication and problem-solving skills * Ability to navigate ...

shentel

Customer Service & Sales Representative

Welch, WV · Remote

$80K - $100K/yr

Location: Remote within Shentel's footprint in Virginia, West Virginia, Pennsylvania, Maryland ... call center experience * Strong communication and problem-solving skills * Ability to navigate ...

shentel

Customer Service & Sales Representative

Welch, WV · Remote

$80K - $100K/yr

Location: Remote within Shentel's footprint in Virginia, West Virginia, Pennsylvania, Maryland ... call center experience * Strong communication and problem-solving skills * Ability to navigate ...

shentel

Customer Service & Sales Representative

Welch, WV · Remote

$80K - $100K/yr

Location: Remote within Shentel's footprint in Virginia, West Virginia, Pennsylvania, Maryland ... call center experience * Strong communication and problem-solving skills * Ability to navigate ...

shentel

Customer Service & Sales Representative

Welch, WV · Remote

$80K - $100K/yr

Location: Remote within Shentel's footprint in Virginia, West Virginia, Pennsylvania, Maryland ... call center experience * Strong communication and problem-solving skills * Ability to navigate ...

shentel

Customer Service & Sales Representative

Welch, WV · Remote

$80K - $100K/yr

Location: Remote within Shentel's footprint in Virginia, West Virginia, Pennsylvania, Maryland ... call center experience * Strong communication and problem-solving skills * Ability to navigate ...

shentel

Customer Service & Sales Representative

Welch, WV · Remote

$80K - $100K/yr

Location: Remote within Shentel's footprint in Virginia, West Virginia, Pennsylvania, Maryland ... call center experience * Strong communication and problem-solving skills * Ability to navigate ...

All JobsCall Center JobsOvernight Remote Call Center JobsOvernight Remote Call Center Jobs in Jewell Ridge, VA

Overnight Remote Call Center information

See Jewell Ridge, VA salary details

$9

$16

$23

How much do overnight remote call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for overnight remote call center in Jewell Ridge, VA is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an overnight remote call center representative?

To thrive as an Overnight Remote Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and remote collaboration tools is typically required. Dependability, patience, and the ability to work independently during non-traditional hours are standout soft skills for this position. These skills ensure effective customer support, maintain service quality during overnight shifts, and contribute to overall team reliability.

What is an overnight remote call center?

Overnight remote call center jobs involve handling customer service, support, or sales inquiries during nighttime hours, all while working from home or another remote location. Employees in these positions typically answer phone calls, respond to emails or chats, and assist customers with their needs outside of regular business hours. These jobs often require strong communication skills, the ability to work independently, and comfort with technology. Overnight shifts are designed to provide 24/7 support to customers in different time zones or to accommodate businesses that operate around the clock. Many companies hire remote agents to reduce overhead costs and offer greater flexibility to workers.

What are some common challenges faced by overnight remote call center agents, and how can they be addressed?

Overnight remote call center agents often face challenges such as maintaining focus during late hours, managing fatigue, and handling increased call volumes when fewer team members are available. To address these, establishing a consistent sleep schedule, creating a dedicated and distraction-free workspace, and utilizing time management techniques are essential. Leveraging communication tools to stay connected with supervisors and peers can also help agents feel supported and ensure smooth handoffs between shifts.
What cities near Jewell Ridge, VA are hiring for Overnight Remote Call Center jobs? Cities near Jewell Ridge, VA with the most Overnight Remote Call Center job openings:
Overnight Remote Call Center jobs near you
Infographic showing various Overnight Remote Call Center job openings in Jewell Ridge, VA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,850 per year, or $16.3 per hour.

Customer Service & Sales Representative

shentel

Welch, WV • Remote

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Shentel rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

78th of 97 rated telecommunications companies

Job description

Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio


Schedule: Full-time

What You’ll Do

As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential.

Compensation & Earning Potential

  • Base Pay: $15+ per hour
  • Commission Opportunity with Multipliers
  • Estimated Total Earnings: $42,000–$60,000+ annually
  • Top Performers earn around $80,000 - $100,000 annually

Schedule Expectations:

 

We know that work-life balance is important to you and your family!

  • Monday–Friday: 10:30 AM – 7:00 PM
  • Around every 4th Saturday required, 8:30 AM – 5:00 PM, with a day off during the same week
  • Overtime required monthly with the opportunity for additional overtime
  • Schedules are provided in advance

Remote Work Expectations

  • Dedicated, private workspace required
  • High-speed wired internet (no Wi-Fi-only or satellite connections)
  • Company-provided equipment
  • Paid training with full attendance required

 

What We’re Looking For

  • 1+ year customer service or call center experience
  • Strong communication and problem-solving skills
  • Ability to navigate multiple systems and handle high call volume
  • Comfortable identifying sales opportunities while supporting customers
  • Self-motivated and able to work independently

Why Join Us

  • Robust earning potential
  • Competitive benefits: 401k contribution and match, medical, dental, vision, life insurance, PTO, and holidays
  • Paid training and ongoing development
  • Supportive team environment
  • Opportunity to grow into advanced roles
  • Discounted Shentel services in specific areas

Our Mission

We’re committed to delivering exceptional service while keeping our communities connected. Every interaction matters—and you’ll play a key role in making that happen. Shentel shows industry-leading customer satisfaction; our service speaks for itself.  We offer our employees a competitive benefits package and a winning culture.  With over 100 years of history and growth, Shentel continues to lead the way. Apply with us today to learn more!

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