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Overnight Remote Call Center Jobs in Edmonds, WA

Recology

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Call Center Representative (Seattle)

Seattle, WA · Remote

$22 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Small Call Center Environment, Team Oriented * Monday-Friday 8:00am-5:00pm The role of Customer Service Specialist for Recology King County Under close supervision, provides efficient and courteous ...

AO Globe Life

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Remote Client Sales Representative - Training Provided

Seattle, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Client Sales Representative - Training Provided Remote (U.S. or Canada) | Full-Time | ... call center, or other client-facing experience is helpful, but not required. What You'll Need

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

myLaurel

Care Navigator, Level 1

Seattle, WA · On-site +1

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

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Overnight Remote Call Center information

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How much do overnight remote call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight remote call center in Edmonds, WA is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an overnight remote call center representative?

To thrive as an Overnight Remote Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and remote collaboration tools is typically required. Dependability, patience, and the ability to work independently during non-traditional hours are standout soft skills for this position. These skills ensure effective customer support, maintain service quality during overnight shifts, and contribute to overall team reliability.

What is an overnight remote call center?

Overnight remote call center jobs involve handling customer service, support, or sales inquiries during nighttime hours, all while working from home or another remote location. Employees in these positions typically answer phone calls, respond to emails or chats, and assist customers with their needs outside of regular business hours. These jobs often require strong communication skills, the ability to work independently, and comfort with technology. Overnight shifts are designed to provide 24/7 support to customers in different time zones or to accommodate businesses that operate around the clock. Many companies hire remote agents to reduce overhead costs and offer greater flexibility to workers.

What are some common challenges faced by overnight remote call center agents, and how can they be addressed?

Overnight remote call center agents often face challenges such as maintaining focus during late hours, managing fatigue, and handling increased call volumes when fewer team members are available. To address these, establishing a consistent sleep schedule, creating a dedicated and distraction-free workspace, and utilizing time management techniques are essential. Leveraging communication tools to stay connected with supervisors and peers can also help agents feel supported and ensure smooth handoffs between shifts.

What cities near Edmonds, WA are hiring for Overnight Remote Call Center jobs?

Cities near Edmonds, WA with the most Overnight Remote Call Center job openings:

Overnight Remote Call Center jobs near you
Infographic showing various Overnight Remote Call Center job openings in Edmonds, WA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,324 per year, or $18.9 per hour.

Call Center Representative

Virginia Mason Medical Center

Edmonds, WA • On-site, Remote

$23.95 - $30.99/hr

Per diem

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description


Job Summary and Responsibilities

This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours.

  • Represents VMMC during initial phone contact by providing patients with appointments, information and other operation support services.
  • Provides a high level of customer service in a manner consistent with VMMC’s mission, goals and service standards.
  • Answers incoming requests and assists patients based on their needs. Schedules, cancels and reschedules patient appointments by assessing caller's specific needs through probing questions while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service.
  • Communicates efficiently and effectively with the clinical care team, written or verbally, on behalf of the patient.

'We deliver inspired people to do meaningful work.'

Job Requirements

  • 6 months of office and/or call center, customer service or healthcare experience

  • Familiarity with medical terminology and proficient in Microsoft Office products

  • Previous call center or health care or customer service experience preferred

  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail

  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software

  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions

  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature

  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)

  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)

  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

We are an equal opportunity/affirmative action employer.

Where You'll Work

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state  CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. 

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include:

  • Health/dental/vision
  • FSA and HSA spending accounts
  • 2 retirement plans
  • Paid vacation and sick time
  • Adoption assistance
  • Wellness program

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.  

Qualifications:

  • 6 months of office and/or call center, customer service or healthcare experience

  • Familiarity with medical terminology and proficient in Microsoft Office products

  • Previous call center or health care or customer service experience preferred

  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail

  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software

  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions

  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature

  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)

  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)

  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

We are an equal opportunity/affirmative action employer.

Employment Type: PRN

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