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Overnight Remote Call Center Representative Jobs in Florida

Oates Energy

Call Center Representative

Jacksonville, FL · Remote

$28 - $34/hr

This is a remote position. Summary We are actively seeking a motivated Call Center Representative to join our dynamic team within the Energy and Utilities sector. In this pivotal role, you will serve ...

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Overnight Remote Call Center Representative information

What is the difference between Overnight Remote Call Center Representative vs Customer Service Agent?

FeatureOvernight Remote Call Center RepresentativeCustomer Service Agent
Work HoursPrimarily overnight shiftsDaytime or flexible hours
Work EnvironmentRemote, call center settingRemote or in-office
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
CertificationsNone typically requiredNone typically required

Overnight Remote Call Center Representatives focus on assisting customers during overnight hours, often handling high call volumes remotely. Customer Service Agents may work during regular hours and serve similar functions. The main difference lies in shift timing and possibly the specific customer base served.

What cities in Florida are hiring for Overnight Remote Call Center Representative jobs?

Cities in Florida with the most Overnight Remote Call Center Representative job openings:

Overnight Remote Call Center Representative jobs near you

Remote Call Center Representative

TechOp Solutions International

Pompano Beach, FL • Remote

$15 - $18.75/hr

Full-time

Posted 25 days ago

Job description

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client's operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. 

Recruiter Note: Remote position, but Candidate must reside within Pompano Beach, FL or nearby cities.

Duties: 

  • Answer and track incoming calls 
  • Prepare and submit accurate, detailed reports in government systems 
  • Accurately record all details in accordance with procedures   
  • Conduct database and open-source research 
  • Route and escalate calls appropriately 
  • Other duties, as assigned 

Requirements

  • 3 + years experience in a call center 
  • Associates Degree (Preferred ), High school diploma or equivalent is required
  • Proven ability to multitask simultaneously communicating and inputting data 
  • Strong written and verbal communication skills 
  • Proficiency with telephony systems, CRMs, and Microsoft Office Suite. 
  • Experience in handling sensitive information 

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