Portsmouth, VA · On-site
$65K - $68K/yr
Norfolk, 100% on-site Shift hours: 11:20pm - 7:50am (Overnight shift) Clearance: An active Top ... Maintain compliance with role-based access control (RBAC) and acceptable use policies. h. Exhibit ...
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Portsmouth, VA · On-site
$65K - $68K/yr
Norfolk, 100% on-site Shift hours: 11:20pm - 7:50am (Overnight shift) Clearance: An active Top ... Maintain compliance with role-based access control (RBAC) and acceptable use policies. h. Exhibit ...
... Access Control (RBAC) and least privilege access principles, utilizing tools such as Active ... Occasional overnight and/or road travel Preferred qualifications for this role include:
... Access Control (RBAC) and least privilege access principles, utilizing tools such as Active ... Occasional overnight and/or road travel Preferred qualifications for this role include:
Wichita, KS · On-site
... Access Control (RBAC) and least privilege access principles, utilizing tools such as Active ... Occasional overnight and/or road travel Preferred qualifications for this role include:
Wichita, KS · On-site
... Access Control (RBAC) and least privilege access principles, utilizing tools such as Active ... Occasional overnight and/or road travel Preferred qualifications for this role include:
Indianapolis, IN · On-site
Travel Requirements: * 20% overnight travel (Travel expenses paid by Toyota Automated Logistics ... Deep knowledge of cloud identity models, including managed identities, service principals, RBAC ...
Indianapolis, IN · On-site
Travel Requirements: * 20% overnight travel (Travel expenses paid by Toyota Automated Logistics ... Deep knowledge of cloud identity models, including managed identities, service principals, RBAC ...
Appleton, WI · On-site
$102K - $134K/yr
... RBAC) in accordance with Zero Trust, NIST, and IEC 62443 frameworks. * Lead and support cloud ... Some overnight travel is required. Preferred Qualifications * Microsoft Certified: Azure Solutions ...
Appleton, WI · On-site
$102K - $134K/yr
... RBAC) in accordance with Zero Trust, NIST, and IEC 62443 frameworks. * Lead and support cloud ... Some overnight travel is required. Preferred Qualifications * Microsoft Certified: Azure Solutions ...
Norman, OK · On-site
Monitors bot health to ensure critical automations ran successfully overnight * Troubleshoot ... Understanding of RBAC (Role-Based Access Control). * Secure credential management. * Understanding ...
Norman, OK · On-site
Monitors bot health to ensure critical automations ran successfully overnight * Troubleshoot ... Understanding of RBAC (Role-Based Access Control). * Secure credential management. * Understanding ...
Norman, OK · Remote
Monitors bot health to ensure critical automations ran successfully overnight * Troubleshoot ... Understanding of RBAC (Role-Based Access Control). * Secure credential management. * Understanding ...
Norman, OK · Remote
Monitors bot health to ensure critical automations ran successfully overnight * Troubleshoot ... Understanding of RBAC (Role-Based Access Control). * Secure credential management. * Understanding ...
$9.13 - $9.99
3% of jobs
$9.99 - $10.84
1% of jobs
$10.84 - $11.69
2% of jobs
$11.69 - $12.54
2% of jobs
$12.54 - $13.40
9% of jobs
$13.75 is the 25th percentile. Wages below this are outliers.
$13.40 - $14.25
19% of jobs
The median wage is $14.78 / hr.
$14.25 - $15.10
22% of jobs
$15.76 is the 75th percentile. Wages above this are outliers.
$15.10 - $15.95
21% of jobs
$15.95 - $16.81
11% of jobs
$16.81 - $17.66
3% of jobs
$17.66 - $18.51
6% of jobs
$9
$14
$18
$65K - $68K/yr
Full-time
Posted 4 days ago
Position: Computer User Support Specialist
Location: Norfolk, 100% on-site
Shift hours: 11:20pm - 7:50am (Overnight shift)
Clearance: An active Top Secret clearance
A current CompTIA Security + certification is required upon starting
Job Description:
The Computer User Support Specialist shall work to provide Tier II and III user support for Network and System assets. They will be responsible to:
a. Provide desktop support and service desk operations, including troubleshooting hardware and software issues across Windows and macOS platforms.
b. Support Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint.
c. Utilize remote support tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues.
d. Operate and manage ticketing systems (e.g., ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation.
e. Perform user account management within Active Directory, including user provisioning, group policy administration, and access control configuration.
f. Demonstrate awareness of cybersecurity best practices and adherence to data handling, access control, endpoint security, and incident reporting procedures.
g. Maintain compliance with role-based access control (RBAC) and acceptable use policies.
h. Exhibit strong written and verbal communication, effective customer service, and problem-solving skills in high-pressure environments.
i. Participate in or support shift-based or on-call operational schedules, as required.
j. Support remote and hybrid workforce environments with an understanding of service-level agreements (SLAs) and ITIL practices.
Qualifications:
Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for Tier III roles in advanced support functions such as system access management, endpoint administration, or incident response. KSAs include:
Basic networking knowledge to diagnose and resolve connectivity issues involving TCP/IP, DNS, DHCP, and VPN technologies.
Education:
Associate Degree in Information Technology, Computer Science, or a related field. A Bachelor's degree in Information Technology or a closely related discipline is preferred.
Certifications:
Active Security + CE or higher
Recommended certifications: CompTIA A+, ITIL v4 Foundation, and Microsoft 365 Fundamentals or Azure Fundamentals
Sourced by ZipRecruiter
Software development
51 - 200 Employees
Louisville, KY, US
2008
