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Overnight Prior Authorization Representative Express Scripts Jobs in Mobile, AL

Xante corp

Technical Support Representative

Mobile, AL · On-site

The employee must coordinate with end users, onsite technicians, and Xante Authorized Dealers to ... Overnight Travel is required( averages 35%) * Valid Driver's License * Valid Passport is a plus ...

Tindall

Technical Sales Rep-Industrial

Moss Point, MS · On-site

Ensure that all documentation is in place prior to transferring project management activities to ... Frequent travel as requirement including overnight. - All qualified applicants will receive ...

Victra

Sales Support Rep Part-Time

Gulf Shores, AL · On-site

$16.75 - $23/hr

Legally authorized to work in the United States. * Physical Requirements * Ability to lift 10 ... This class may include overnight travel at the company's expense. Various online and computer-based ...

Victra

Sales Support Rep Part-Time

Orange Beach, AL · On-site

$16.25 - $22.50/hr

Legally authorized to work in the United States. * Physical Requirements * Ability to lift 10 ... This class may include overnight travel at the company's expense. Various online and computer-based ...

Trinova Inc

Instrumentation Technician

Mobile, AL · On-site

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take ... Determine possible system faults prior to departing for on-site service calls to determine test ...

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Overnight Prior Authorization Representative Express Scripts information

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How much do overnight prior authorization representative express scripts jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for overnight prior authorization representative express scripts in Mobile, AL is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is an overnight prior authorization representative at Express Scripts?

An Overnight Prior Authorization Representative at Express Scripts is responsible for processing and evaluating prescription medication requests that require authorization from insurance providers, primarily during overnight shifts. This role involves reviewing clinical information, communicating with healthcare providers, and ensuring that medications meet insurance guidelines for approval. Representatives also provide customer service to patients, doctors, and pharmacists, helping to resolve issues and explain the prior authorization process. Working overnight means handling requests that come in outside of typical business hours, ensuring 24/7 support for patients and providers.

What are the key skills and qualifications needed to thrive as an overnight prior authorization representative at Express Scripts?

To thrive as an Overnight Prior Authorization Representative at Express Scripts, you need a solid understanding of pharmacy benefits, medical terminology, and prior authorization processes, often supported by a high school diploma or equivalent and relevant experience in healthcare or pharmacy. Familiarity with pharmacy management software, claims processing systems, and Microsoft Office Suite is typically required. Attention to detail, strong problem-solving skills, and effective communication are critical soft skills for success in this position. These competencies ensure accurate and timely authorization decisions, safeguard patient access to medications, and uphold compliance with regulatory standards during overnight shifts.

What are some common challenges faced by overnight prior authorization representatives at Express Scripts, and how can they be managed?

Overnight Prior Authorization Representatives at Express Scripts often face challenges such as managing high call volumes during off-peak hours, handling urgent medication requests, and working independently with limited on-site supervision. To manage these challenges, representatives should develop strong organizational skills, remain updated on the latest formulary guidelines, and leverage internal resources or escalation protocols for complex cases. Building effective communication with pharmacists, physicians, and other team members—even during overnight shifts—can also help ensure smooth case resolution and maintain high service quality.

What job categories do people searching Overnight Prior Authorization Representative Express Scripts jobs in Mobile, AL look for?

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What cities near Mobile, AL are hiring for Overnight Prior Authorization Representative Express Scripts jobs?

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Overnight Prior Authorization Representative Express Scripts jobs near you

Remote Customer Service Representative - Healthcare

Mobile, AL • On-site

NexRep
Personal Services • 201 - 500 employees
Learn more about NexRepexternal

$15/hr

Contractor

Re-posted 14 days ago

Job description

Remote Healthcare Customer Service Opportunity

If you’re someone who thrives in process-driven environments and enjoys providing support behind the scenes to help patients access the care they need, this opportunity is built for you. As a Customer Service Representative, you’ll play a critical role in supporting healthcare processes by ensuring prior authorizations are obtained efficiently and accurately.

This is an ideal fit for detail-oriented professionals who are comfortable with repetitive tasks, value consistency, and can maintain speed without sacrificing quality.

Please Note: This is a 1099 Independent Contractor opportunity.

What You’ll Be Doing

  • Reviewing case documents and identifying missing or incomplete information needed for prior authorizations
  • Making outbound calls to medical providers or other stakeholders to gather required details
  • Answering inbound calls, handling questions, and assisting with customer requests
  • Accurately documenting all interactions and outcomes to create a clear path for next steps
  • Updating and submitting authorization requests in accordance with established procedures
  • Tracking the progress of requests and ensuring timely follow-up to keep cases moving forward 

About You

This opportunity is well-suited for individuals who:

  • Are comfortable in fast-paced, high-volume remote environments
  • Can use multiple computer applications and informational resources as needed to complete tasks 
  • Enjoy routine, process-oriented projects and can stay focused on repetitive tasks
  • Have clear, professional written and verbal communication skills
  • Ask the right questions to uncover missing or unclear information
  • Have strong attention to detail, and understand how errors or missed steps can impact patient care

Your Home Office Environment

To be a Customer Service Representative, you will need a Windows PC. Chromebooks and Macs cannot be used. You will need a computer and equipment meeting the following specifications, at a minimum:

  • Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
  • A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
  • 16GB of RAM
  • 250GB of hard drive space
  • An Intel i3 9th Gen Processor or newer, or AMD Ryzen 3 Processor or newer 
  • Up-to-date antivirus software
  • Dual monitors, each capable of displaying at least 1024 x 768 pixels
  • A USB noise-cancelling headset
  • A smartphone for multi-factor authentication
  • A webcam for your Certification experience

Where NexRep Contracts

NexRep contracts with people in 31 states. You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY. We do not currently contract with anyone outside of the US.

Hours of Operation

As an independent contractor, you’ll have the flexibility to manage your own schedule within the client’s hours of operation, which are Monday through Friday from 9:00 AM to 5:00 PM ET. 

Please note that our third-party client requires that independent contractors service at least 20 hours per week. If you’d prefer to service fewer than 20 hours per week as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace.


Pay & Perks

Customer Service Representatives invoice at a rate of $15 per hour.

Plus, your remote, independent contractor status allows you to work in the comfort of your own home.

You’ll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you’ll receive:

  • Access to program experts who are available to meet with you upon request
  • Free certification to provide you with the information you need to be successful as a Customer Service Representative. Certification runs for 5 days, Monday-Friday from 9am-5pm ET. 
    • Supported Production, which occurs after certification, runs for one week.
  • The opportunity to earn a $450 certification incentive upon successful completion of Supported Production 

You’ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep’s clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you’ll have the opportunity to earn Perks points. As those points add up, you’ll unlock access to Perks – exclusive discounts and savings on a variety of common expenses such as banking services, legal support, technical support, and more!

Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

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