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Overnight Mychart Jobs (NOW HIRING)

Cleveland Clinic

Patient Service Specialist

Lakewood, OH · On-site

$15.75 - $21.65/hr

You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and ... overnight schedule. This Emergency Department role includes an every-other-weekend rotation and ...

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How much do overnight mychart jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for overnight mychart in the United States is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.51 per hour, depending on experience, location, and employer.
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Overnight Mychart jobs near you
Patient Service Specialist

Patient Service Specialist

Cleveland Clinic

Lakewood, OH • On-site

$15.75 - $21.65/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Cleveland Clinic rating

7.2

Company rating: 7.2 out of 10

Based on 886 frontline employees who took The Breakroom Quiz

328th of 873 rated healthcare providers

Job description

Cleveland Clinic Lakewood Family Health Center is happy to bring a new generation of healthcare to Lakewood. Our focus is on providing top-quality care, outstanding service, strong educational programs and community investment. Cleveland Clinic provides a dynamic and technologically advanced environment that allows you to discover, learn and grow.

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.As a Patient Service Specialist, your responsibilityis to deliver an exceptional experience to patients,familiesand visitors, from the moment they enter to the time they return home. You willassistthem with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstoneforothers within Customer Service and various departments withinClevelandClinic.

A caregiver in this role will primarily work third shift from 10:30pm to 7:00am. During the initial training period, availability on first or second shift is required before transitioning to the overnight schedule. This Emergency Department role includes an every-other-weekend rotation and participation in a holiday rotation and is not a Monday through Friday position.

A caregiver who excels in this role will:

  • Providea comprehensive, proactive and "Patients First" experience for patients and visitors.
  • Investigate,triageand resolve patient issues using theestablishedHEART model.
  • Create a welcome and professional environment, interact withpatientsand ensurestellar patient experiences.
  • Perform patient registration, visit preparation,telephone triage,insurance verification, co-pay collection, patient and record tracking, scheduling,arrival and/or departure desk activitiesand screening and scheduling of interpreter services.
  • Enter andmaintainconfidential patient information.
  • Recruit, enroll and educate patients on MyChart and Appointment Pass.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma/GED and2 yearsof experience in patient registration, appointment scheduling, insuranceprocessingor customer service
  • ORAssociate's Degreeand1year of experience
  • ORBachelor's Degree
  • Working knowledge of PC window applications
  • Ability to perform basic math sufficient to process insurance co-pays

Preferred qualifications for the ideal future caregiver include:

  • Knowledge of medical terminology
  • Demonstrable personal computer keyboard skills

Physical Requirements:

  • Dexterity sufficient to operate a PC and other office equipment.
  • Requires extended periods of standing, walking or sitting.
  • Good visual acuity through normal or corrected vision.
  • Must be able to navigate various locations and function in a fast-paced, hectic environment.
  • Ability to lift and transport up to 25 pounds.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

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