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Overnight Ip Relay Operator Jobs in Springfield, MA

Overnight Ip Relay Operator information

See Springfield, MA salary details

$12

$25

$30

How much do overnight ip relay operator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight ip relay operator in Springfield, MA is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $27.31 per hour, depending on experience, location, and employer.

What is an overnight IP relay operator?

An Overnight IP Relay Operator is a professional who facilitates communication between individuals who are deaf, hard of hearing, or have speech disabilities and hearing individuals, primarily during nighttime hours. They use Internet Protocol (IP) relay services to convert typed text messages into voice messages and vice versa, ensuring smooth communication through telephone or online platforms. Their role is crucial for providing 24/7 accessibility, especially during overnight shifts when traditional relay services may be limited. Operators must maintain confidentiality, accuracy, and neutrality throughout all conversations.

What are common challenges faced by overnight IP relay operators and how can they be managed?

Overnight IP Relay Operators often face challenges such as managing fatigue during late hours, maintaining focus during periods of low activity, and ensuring clear communication in text-based relay calls for individuals with hearing or speech disabilities. To manage these challenges, operators typically rely on structured shift schedules, regular breaks, and supportive team environments that encourage collaboration and quick assistance when complex calls arise. Staying organized and practicing self-care outside of work hours also play a key role in maintaining alertness and high-quality service throughout overnight shifts.

What skills and qualifications are needed to be an overnight IP relay operator?

To thrive as an Overnight IP Relay Operator, you need excellent typing skills, strong command of written English, and a high school diploma or equivalent. Familiarity with specialized IP relay software, telecommunication systems, and basic computer applications is typically required. Attention to detail, strong concentration, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure accurate, confidential, and efficient communication services for individuals with hearing or speech disabilities during overnight hours.

What is the difference between Overnight Ip Relay Operator vs Text Relay Operator?

AspectOvernight Ip Relay OperatorText Relay Operator
CredentialsBasic computer skills, relay service trainingBasic computer skills, relay service training
Work EnvironmentRemote, overnight shiftsRemote, varied shifts
Industry UsageTelecommunications, relay servicesTelecommunications, relay services

Both roles involve providing relay services for individuals with hearing or speech impairments. The main difference is that Overnight Ip Relay Operators typically work overnight shifts providing internet protocol relay services, while Text Relay Operators handle text-based relay communications during various hours. Both require similar skills and training, but their schedules and specific duties differ slightly.

What job categories do people searching Overnight Ip Relay Operator jobs in Springfield, MA look for? The top searched job categories for Overnight Ip Relay Operator jobs in Springfield, MA are:

Purchasing & Quoting Analyst

PCX Aerosystems

Manchester, CT • On-site

Full-time

Re-posted 26 days ago


Job description

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.
EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.
Description
Purpose
To plan, buy and expedite delivery of requirements identified by the business system or department representatives while minimizing transactions, cost, and inventory.
Responsibilities
  • Create and enter Purchase Orders within cost estimate to be delivered on time.
  • Maintain/expedite delivery schedules with suppliers, relay supplier delivery information to appropriate departments.
  • Raise RFQs and evaluate proposals to ensure most appropriate supplier is determined.
  • Manage supplier scorecards to ensure supplier OTD and Quality meets requirements.
  • Negotiates the lowest possible cost for the commodity balanced against the optimum quality and schedule needs.
  • Establish and maintain relationships with suppliers and internal customers.
  • Work as a member of the supply chain team on various projects.

Physical Requirements
  • Ability to stand or sit for extended period of time.
  • Fine motor skills with frequent hand and arm movement.
  • Ability to lift up to 10 pounds.
  • Moderate twisting and bending.
  • Moderate climbing on step stools or platforms.

Required Personal Protective Equipment:
  • Safety glasses/shields, appropriate manufacturing closed toed footwear

Qualifications:
  • US Citizen
  • 2-3 years Aerospace Manufacturing experience required
  • Ability to work under pressure and meet tight deadlines (strong time management)
  • Ability to learn and use ERP/MRP systems (Epicor desired)
  • Solid computer skills, including MS Office (excel, word, outlook)
  • Good oral and written communication skills
  • Strong attention to detail and organizational skills
  • Solid problem-solving skills
  • Results focus

Position Requirements
Shift
Days
Full-Time/Part-Time
Full-Time
Location
Applied Aerospace & Defense, Manchester
Category
Purchasing
Req Number
PUR-26-00002
Position
Purchasing & Quoting Analyst
Close Date
Post Internal Days
0
Number of Openings
1
Exempt/Non-Exempt
Exempt
Hiring Manager(s)
This position is currently accepting applications.