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Overnight Guide Jobs in Massachusetts (NOW HIRING)

Guest Service Guide

Lenox, MA ยท On-site

$15.75 - $19.75/hr

Guest Service Guide Kripalu Center is the largest yoga and wellness retreat center in the US ... This role coordinates all aspects of the guests/students stay from program enrollment and overnight ...

... Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service ... As the Overnight Manager the responsibilities include but are not limited to auditing the daily ...

Hours for overnight are 10pm-6am Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you ... when needed, and guide others. You will ensure that Team Members complete all assigned duties ...

Hours for overnight are 10pm-6am Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you ... when needed, and guide others. You will ensure that Team Members complete all assigned duties ...

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Overnight Guide information

What is an overnight guide?

Overnight Guides are professionals responsible for supervising and supporting individuals or groups during overnight stays, often in settings like camps, wilderness programs, or residential facilities. Their duties include ensuring safety, managing emergencies, facilitating activities, and offering guidance throughout the night. They may also help with bedtime routines, monitor sleeping areas, and provide emotional support to participants. Overnight Guides play a critical role in maintaining a safe and comfortable environment during nighttime hours.

What are the typical responsibilities and challenges faced by an overnight guide during a shift?

As an Overnight Guide, your primary responsibilities include ensuring the safety and well-being of clients or guests throughout the night, handling any emergencies, and maintaining a calm environment. You may be responsible for conducting regular checks, assisting with nighttime routines, and providing emotional support if needed. One of the main challenges is managing unexpected situations while remaining alert and approachable during late or irregular hours. This role often requires strong communication skills and the ability to work independently, as well as close collaboration with daytime staff to ensure smooth transitions.

What are the key skills and qualifications needed to thrive as an overnight guide, and why are they important?

To thrive as an Overnight Guide, you need experience in outdoor leadership, first aid certification, and knowledge of safety protocols related to overnight stays. Familiarity with navigation tools, communication devices, and emergency response systems is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help create a supportive and safe environment for guests. These skills and qualities are essential to ensure guest well-being, manage unexpected situations, and provide a positive overnight experience.

What is the difference between Overnight Guide vs Tour Guide?

AspectOvernight GuideTour Guide
CredentialsMay require specialized certifications for overnight safety and first aidTypically requires a general tour guiding certification or license
Work EnvironmentWorks overnight, often outdoors or in remote locations, with extended hoursWorks during daytime or scheduled hours, often in tourist spots or attractions
Employer & IndustryTour companies, adventure travel, outdoor recreationTravel agencies, museums, historical sites, city tours

Overnight Guides and Tour Guides share some skills but differ mainly in work hours and environment. Overnight Guides focus on overnight excursions, requiring safety certifications and working in remote or outdoor settings. Tour Guides typically operate during the day, guiding visitors through attractions. Both roles are essential in the travel industry but serve different customer experiences and schedules.

What are the most commonly searched types of Guide jobs in Massachusetts?

The most popular types of Guide jobs in Massachusetts are:

What are popular job titles related to Overnight Guide jobs in Massachusetts?

For Overnight Guide jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for Overnight Guide jobs?

Cities in Massachusetts with the most Overnight Guide job openings:

Overnight Awake Shiftworker, Pittsfield, MA

Key Program, Inc.

Pittsfield, MA โ€ข On-site

$24/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 11 days ago


Job description

Overnight Awake Shift Worker

The Key Program is seeking Overnight Awake Shift Workers in Pittsfield, MA, for their residential programs, serving up to nine adolescent girls or boys referred by the MA Department of Children and Families (DCF). The Overnight Awake Shift Worker is responsible for the welfare of the children/youth in Key’s residential programs during the overnight hours (11pm – 7:30am). They monitor clients, perform bed checks, and implement safety and security procedures. Join a dedicated team of supervisors, clinician, occupational therapist, nurses, and direct care staff to maintain a trauma-sensitive, structured, and therapeutic environment where teens can thrive. Be a part of an organization that values employee well-being and promotes a positive work/life culture.

Wage:  Competitive hourly wage: $24   

  • Additional compensation is provided for bilingual skills and our generous employee referral bonus program.

Insurance: (See attachment for contribution details)

  • Key offers Blue Cross Blue Shield Blue Benefits covering over 90% of medical premiums and 70% for dental premiums with low deductibles and co-pays.

Professional Development: (See attachment for details)

  • Tuition assistance is available for degree or certification programs. Scholarship opportunities are provided for clinical-related graduate programs.
  • Key is an internship placement site where employees can fulfill internship requirements for college credit.
  • Intensive training, professional development and opportunities for advancement are available.

Self-Care and Paid Time Off Benefits:  (See attachment for details)

  • 3 weeks/vacation, 2 weeks/sick time, 3 days/personal, 3 days/bereavement and 12 paid holidays for Full-time staff.  
  • Free, confidential employee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting and other concerns.

Other:  

  • Reimbursement equivalent to IRS rate for work-related travel
  • 403(b) retirement savings account (tax-deferred).  
  • Pre-tax childcare.  

Qualifications:   

  • College coursework and one year of relevant experience preferred
  • High school diploma or equivalency required

And

  • Must be 21 years of age or older
  • Valid state driver’s license and legally registered and insured car for work use
  • Comprehensive background check
  • Commitment to participate in required trainings and certifications in FA/CPR/AED, MA Medication Administration Program (MAP) and Crisis Prevention Institute (CPI) Crisis Intervention.

Responsibilities:

The Overnight Awake Shift Worker must share a schedule with their team, consisting of overnight shifts (11pm – 7:30am), and may include/ weekend shifts.

  • Remains awake, alert, and security conscious at all times to visually monitor and hear client activity throughout the shift.
  • Performs and documents client bed checks every 15-minutes and program security checks at required intervals throughout the shift.
  • Engages clients and develops positive, appropriate, and supportive professional relationships utilizing a strength-based, client-centered approach.
  • Follows program safety and security policies including closely supervising clients; adhering to program procedure manual as a guide to maintain consistency and structure; conducting searches and security checklists; always remaining alert and security conscious.
  • Assists clients with their routines such as morning wake-up, meal preparation, school preparation, medication administration, room and program cleanup, transportation, etc.
  • Follows policies for providing timely notification of actual or suspected program incidents and completes accurate and timely associated documentation.

The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.    

Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.