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Overnight Customer Service Jobs in Ridgefield, NJ

Market Value Inc

Customer Service

Manhattan, NY · On-site

$17.75 - $24/hr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Market Value Inc

Customer Service

Manhattan, NY · On-site

$49K - $62K/yr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

PLS

Overnight Manager

New York, NY · On-site

$20.50 - $22.50/hr

Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ...

PLS

Overnight Manager

New York, NY

Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent Travel: NONE Answer calls professionally to provide information about products and services. Assist with ...

Plymouth Rock Assurance

Customer Service

Woodbridge, NJ · On-site

$45K - $49K/yr

Customer Service Representative Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where ...

New

Queensboro Toyota

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

Leather Spa GCT Inc

Customer Service

New York, NY · On-site

$43K - $50K/yr

We have a passion for client services and fashion. Our customer reps play a crucial role consistently providing a superior level of service to our clients, while increasing client conversion and ...

Dollartree

customer service

Union City, NJ · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

KFC- Kedis

Customer Service

Long Beach, NY

$16.50 - $22.50/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Dollar Tree

customer service

Union City, NJ · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

customer service

Richmond Hill, NY · On-site

$15.25 - $21/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

A. Cavegn, Inc. - KFC

Customer Service

Nanuet, NY

$16.25 - $22/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Queensboro Toyota

Customer Service

Queens, NY · On-site

$16.75 - $22.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

Queensboro Toyota

Customer Service

Corona, NY · On-site

$16.75 - $23/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

New

Dollartree

customer service

Richmond Hill, NY · On-site

$15.25 - $21/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

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Showing results 21-40

All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Ridgefield, NJ

Overnight Customer Service information

See Ridgefield, NJ salary details

$9

$19

$27

How much do overnight customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for overnight customer service in Ridgefield, NJ is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.
What are the most commonly searched types of Customer Service jobs in Ridgefield, NJ? The most popular types of Customer Service jobs in Ridgefield, NJ are:
What cities near Ridgefield, NJ are hiring for Overnight Customer Service jobs? Cities near Ridgefield, NJ with the most Overnight Customer Service job openings:
Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Ridgefield, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,578 per year, or $19 per hour.

Customer Service Representative (CSR)

Efficient Air Service LLC

Riverdale, NJ • On-site

$17 - $24/hr

Other

Medical, Life, Retirement, PTO

Posted 27 days ago

Job description

Ready for a Career - Not Just a Job?
Efficient Air Service is looking for an enthusiastic, ambitious, and detail-oriented Customer Service Representative (CSR) to join our dynamic team!
If you thrive in a fast-paced environment, love helping people, and enjoy problem-solving, we have the perfect role for you. We offer more than just a job - we provide a career path with competitive pay, generous commissions, 401(k), and health benefits.
POSITION OVERVIEW:
  • Highlights: Work with an experienced team that prioritizes its employees and customers.
  • Job Type: Customer Service Representative
  • Work Hours: Full-time - Monday through Friday, 8:00 AM to 4:30 PM
  • Hourly Compensation: $17-24hr
  • Benefits: Medical, life insurance, a 401K with match, PTO, and year-round work.
  • Location: Riverdale, NJ
CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS
  • High School diploma or equivalent
  • 1-3 years of customer service and/or HVAC dispatcher experience
  • Intermediate knowledge of concepts, practices, and procedures related to dispatching
  • Excellent grammar and writing skills
  • Great phone skills are required!
  • Light Sales experience a plus
  • Proficient in Microsoft Office applications (Outlook, Excel, Word)
  • Customer service skills
  • Physical ability to sit for long periods of time

- HVAC office experience a plus but not required.
- Knowledge of Service Titan and Quickbooks is a plus!
Can you work accurately and efficiently in a fast-paced, high-volume atmosphere? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this HVAC CSR dispatching position!
THE HISTORY AND CORE VALUES THAT GUIDE EFFICIENT AIR SERVICE
Efficient Air Service, a family-owned business established in 2005 by Albert Balonze, has been built on a foundation of excellence, trust, and commitment to outstanding service. From day one, we've taken pride in delivering honest, high-quality work, and have earned the loyalty of repeat customers through integrity and reliability.
Our highly trained staff bring a confident, can-do attitude to every job, ensuring 100% satisfaction with each service we provide. Whether in the field or in the office, we foster a supportive, fast-paced environment where teamwork and positivity thrive. Our employees are at the heart of our company, and we celebrate their individual and collective achievements as the driving force behind our success.
As we grow, we remain deeply committed to our core values---upholding excellence in everything we do, maintaining a positive attitude, delivering exceptional service, and building trust with both our employees and customers. These principles continue to guide us, helping us preserve the personal touch of a small business while expanding our reach and impact.

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