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Overnight Comcast Network Operations Center Jobs in Wisconsin

SNIPEBRIDGE

WI · On-site

$60 - $90/hr

THE OPPORTUNITY The Network Operations Center Technician will help maintain continuous visibility into network and infrastructure performance. Working within a 24/7 operational environment, this ...

New

GVTC Communications Company

WI · On-site

$80 - $110/hr

Also provides training for the Network Operations Center and other departments when applicable. In recent job satisfaction surveys conducted, in both San Antonio Express-News and the San Antonio ...

Experis

Network Operations Engineer

Brookfield, WI · Remote

As a Network Operations Engineer, you will be part of the Network Support Department supporting critical network infrastructure during overnight hours. The ideal candidate will have problem-solving ...

New

Navtech, Inc.

Network Administrator

Franklin, WI · On-site

The Network Operations Engineer should make sure the Data Center Locks are working as designed and also take care of the Data Center logs. Additional Responsibilities: * CCNP/CCIE certified or ...

TEKsystems

Network Engineer

Brookfield, WI · Remote

$30 - $50/hr

... overnight hours while collaborating closely with the broader Network Engineering team. Key Responsibilities * Provide Tier 1 network operations support during designated off-hours coverage. * Monitor ...

New

Eaton

Director of Network and Security

Waukesha, WI · On-site

... Operations Center (SOC) functions, and independent oversight. The Director will define and advance ... Network & Security Operations Lead a unified global network and security operations organization ...

Brooksource

Network Engineer

Green Bay, WI · On-site

$60 - $65/hr

Data center fabric switching & routing * Exposure to AI use cases in network operations, reporting, or automation Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven ...

2T Consulting

Network Support Engineer

Waukesha, WI

Monitor network performance and resolve incidents, service requests, and operational issues within SLA. * Manage LAN environments (Data Center & Branch Offices), including switch configuration ...

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Overnight Comcast Network Operations Center information

What is the difference between Overnight Comcast Network Operations Center vs Overnight Cable Technician?

AspectOvernight Comcast Network Operations CenterOvernight Cable Technician
CredentialsNetwork certifications, technical trainingTechnical certifications, cable installation licenses
Work EnvironmentData centers, control rooms, office settingsCustomer sites, residential and commercial locations
Employer & IndustryTelecommunications, network managementCable service providers, telecommunications
Search & Comparison IntentNetwork operations, technical support rolesCable installation, field service roles

The Overnight Comcast Network Operations Center role focuses on monitoring and maintaining network infrastructure in data centers, requiring technical certifications and working in controlled environments. In contrast, the Overnight Cable Technician involves on-site installation and repair of cable services, often in customer locations. Both roles are essential in the telecommunications industry but differ in work setting and specific skill requirements.

What are the most commonly searched types of Comcast Network Operations Center jobs in Wisconsin?

The most popular types of Comcast Network Operations Center jobs in Wisconsin are:

What cities in Wisconsin are hiring for Overnight Comcast Network Operations Center jobs?

Cities in Wisconsin with the most Overnight Comcast Network Operations Center job openings:

Overnight Comcast Network Operations Center jobs near you

Network Operations Center Specialist

Generac Power Systems, Inc.

Sussex, WI • On-site

Full-time

Posted 11 days ago

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
Provides network monitoring and support services to customers with technical problems and issues involving network-connected generators using remote access. Serves as the key pivoting point of support for customers and dealers, becoming integral to the management of our customer's generator fleet. Manages service cases from start to resolution by troubleshooting and coordinating customer service response including field service dispatching and managing service and warranty cases for our national account and telecom customers.
Responsibilities:
  • Manages the service process from receiving customer requests, notifying dealers, closing service cases, and auditing reports, requests, complaints, and invoices by working closely with our dealer network (IDCs), national account and telecom customers, and internal warranty/service/sales departments.
  • Remotely monitors network connected generators and related components to detect, analyze, and resolve technical problems and issues while minimizing impact on customer service.
  • Serves as the first point of technical contact to resolve issues prior to dispatching dealer technicians.
  • Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.
  • Evaluate service gaps and work collaboratively and cross-functionally to close.
  • Measures service results against established KPIs.
  • Creates required service or performance reports and presents to customers or internal leadership.
  • Identifies process inefficiencies and service or product quality issues and reports to leadership.
  • Supports and maintains effective relationships with customers and dealer (IDCs).
  • Maintain understanding of changing customer or contract requirements, technical specifications, warranty issues, and systems and tools.

Minimum Job Requirements:
  • Associate's degree or equivalent work experience
  • Two years of experience in customer service or sales-oriented roles

Knowledge, Skills, and Abilities:
  • Ability to learn and retain technical information with a focus on industrial connectivity solutions.
  • Ability to develop and foster business relationships.
  • Detailed, focused, and excellent organizational skills.
  • Strong follow-through, relentless about ensuring customer satisfaction.
  • Ability to work independently in an entrepreneurial culture.
  • Ability to convert metrics into meaningful information.
  • Strong presentation, verbal and written communication skills.
  • Self-starter with initiative and vision; ability to manage multiple projects simultaneously.
  • Ability to work in a fast-paced environment.
  • Excellent communication/presentation skills.
  • Strong negotiation skills
  • Knowledge of Microsoft Office with strong skills in Excel

Preferred Qualifications:
  • Experience managing relationships including influencing outcomes, resolving conflict, collaborating to solve technical or resource challenges.
  • Previous experience or training in a technical area
  • Previous experience or training using an ERP and CRM, preferably SAP and Salesforce

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear, and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee may occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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