Department Medicaid Call Center Job Summary * Receives all inbound calls and provides information ... May execute outbound outreach campaigns which may focus on certain populations, programs, or ...
Department Medicaid Call Center Job Summary * Receives all inbound calls and provides information ... May execute outbound outreach campaigns which may focus on certain populations, programs, or ...
Department Medicaid Call Center Job Summary * Receives all inbound calls and provides information ... May execute outbound outreach campaigns which may focus on certain populations, programs, or ...
Department Medicaid Call Center Job Summary * Receives all inbound calls and provides information ... May execute outbound outreach campaigns which may focus on certain populations, programs, or ...
Department Medicaid Call Center Job Summary * Receives all inbound calls and provides information ... May execute outbound outreach campaigns which may focus on certain populations, programs, or ...
Department Medicaid Call Center Job Summary * Receives all inbound calls and provides information ... May execute outbound outreach campaigns which may focus on certain populations, programs, or ...
Inside Sales Insurance Specialist
Baton Rouge, LA · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Baton Rouge, LA · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Baton Rouge, LA · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
Inside Sales Insurance Specialist
Baton Rouge, LA · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...
May execute outbound outreach campaigns which may focus on certain populations, programs, or ... Minimum 1 year professional experience with customer service and/or call centers. * Minimum 1 year ...
May execute outbound outreach campaigns which may focus on certain populations, programs, or ... Minimum 1 year professional experience with customer service and/or call centers. * Minimum 1 year ...
May execute outbound outreach campaigns which may focus on certain populations, programs, or ... Minimum 1 year professional experience with customer service and/or call centers. * Minimum 1 year ...
May execute outbound outreach campaigns which may focus on certain populations, programs, or ... Minimum 1 year professional experience with customer service and/or call centers. * Minimum 1 year ...
May execute outbound outreach campaigns which may focus on certain populations, programs, or ... Minimum 1 year professional experience with customer service and/or call centers. * Minimum 1 year ...
May execute outbound outreach campaigns which may focus on certain populations, programs, or ... Minimum 1 year professional experience with customer service and/or call centers. * Minimum 1 year ...
May execute outbound outreach campaigns which may focus on certain populations, programs, or ... Minimum 1 year professional experience with customer service and/or call centers. * Minimum 1 year ...
May execute outbound outreach campaigns which may focus on certain populations, programs, or ... Minimum 1 year professional experience with customer service and/or call centers. * Minimum 1 year ...
Test Center Administrator (FT)
Baton Rouge, LA · On-site
$12.75 - $15.25/hr
No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Baton Rouge, LA · On-site
$12.75 - $15.25/hr
No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Baton Rouge, LA · On-site
$12.75 - $15.25/hr
No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Baton Rouge, LA · On-site
$12.75 - $15.25/hr
No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Baton Rouge, LA · On-site
$12.75 - $15.25/hr
No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Baton Rouge, LA · On-site
$12.75 - $15.25/hr
No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Baton Rouge, LA · On-site
$15/hr
No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...
Test Center Administrator (FT)
Baton Rouge, LA · On-site
$15/hr
No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...
Customer Care Specialist - Service Business Development
Gonzales, LA · On-site
$11 - $12/hr
... call center. This person will be the liaison between our company and its current/ potential ... Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 ...
Customer Care Specialist - Service Business Development
Gonzales, LA · On-site
$11 - $12/hr
... call center. This person will be the liaison between our company and its current/ potential ... Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 ...
Customer Service Specialist
Baton Rouge, LA · On-site
$20/hr
Handle inbound and outbound calls professionally while providing accurate account support ... At least one (1) year of experience in a high-volume call center * Proven Remote Work Experience:
Quick apply
Customer Service Specialist
Baton Rouge, LA · On-site
$20/hr
Handle inbound and outbound calls professionally while providing accurate account support ... At least one (1) year of experience in a high-volume call center * Proven Remote Work Experience:
... call center. This person will be the liaison between our company and its current/ potential ... Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 ...
... call center. This person will be the liaison between our company and its current/ potential ... Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 ...
Customer Care Specialist - Service Business Development
Gonzales, LA · On-site
$11 - $12/hr
... call center. This person will be the liaison between our company and its current/ potential ... outbound calls to create new business or maintain loyal business. • Set at minimum 20 ...
Customer Care Specialist - Service Business Development
Gonzales, LA · On-site
$11 - $12/hr
... call center. This person will be the liaison between our company and its current/ potential ... outbound calls to create new business or maintain loyal business. • Set at minimum 20 ...
Customer Care Specialist - Service Business Development
Gonzales, LA · On-site
$11 - $12/hr
... call center. This person will be the liaison between our company and its current/ potential ... Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 ...
Customer Care Specialist - Service Business Development
Gonzales, LA · On-site
$11 - $12/hr
... call center. This person will be the liaison between our company and its current/ potential ... Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 ...
... call center. This person will be the liaison between our company and its current/ potential ... Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 ...
Quick apply
... call center. This person will be the liaison between our company and its current/ potential ... Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 ...
Overnight Call Center Outbound information
See Baton Rouge, LA salary details
$12.23 - $13.74
9% of jobs
$14.71 is the 25th percentile. Wages below this are outliers.
$13.74 - $15.26
24% of jobs
The median wage is $16.49 / hr.
$15.26 - $16.77
20% of jobs
$16.77 - $18.28
15% of jobs
$18.28 - $19.79
5% of jobs
$20.10 is the 75th percentile. Wages above this are outliers.
$19.79 - $21.30
6% of jobs
$21.30 - $22.81
5% of jobs
$22.81 - $24.32
6% of jobs
$24.32 - $25.83
3% of jobs
$25.83 - $27.34
3% of jobs
$27.34 - $28.85
2% of jobs
$12
$18
$28
How much do overnight call center outbound jobs pay per hour?
What is the difference between Overnight Call Center Outbound vs Overnight Call Center Inbound?
| Aspect | Overnight Call Center Outbound | Overnight Call Center Inbound |
|---|---|---|
| Primary Role | Making outbound calls to customers or prospects | Handling incoming calls from customers |
| Work Environment | Call centers during overnight hours, often with scripts | Call centers during overnight hours, assisting customers with inquiries |
| Required Skills | Communication, persuasion, patience | Communication, problem-solving, empathy |
| Common Certifications | None typically required, but sales or customer service experience helps | None typically required, customer service experience preferred |
Overnight Call Center Outbound roles focus on making calls to promote products or gather information, while Overnight Call Center Inbound positions involve assisting customers who initiate contact. Both roles require strong communication skills and are performed during overnight hours, but their primary functions differ significantly.
What are the most commonly searched types of Call Center Outbound jobs in Baton Rouge, LA?
The most popular types of Call Center Outbound jobs in Baton Rouge, LA are:

Full-time
Re-posted 4 days ago
Job description
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
Medicaid Call Center
Job Summary
Job Description
- Receives all inbound calls and provides information relative to Medicaid programs and/or rendering real-time Medicaid eligibility determinations within Medicaid's Contact Service Unit (CSU), Member Services Division (MSD).
- Helps promote and facilitate enrollment and retention in the Louisiana Children's Health Insurance Program (LaCHIP) and Medicaid programs through the statewide MSD.
- Maintains knowledge of all Medicaid programs, policy and procedures, and eligibility and ancillary systems in order to accurately and effectively communicate Medicaid policy and eligibility with members, potential members, and providers.
- Works within the Louisiana Medicaid Eligibility Determination System (LaMEDS) to: research person or case level records, complete Medicaid applications, complete Medicaid renewals, provide information on case status and Medicaid program coverage, complete requests for duplicate cards, complete requests for case changes such as changes to demographic information and income, add or remove case members, read and interpret case notes and notices etc.
- May execute outbound outreach campaigns which may focus on certain populations, programs, or eligibility activities.
- Collaborates with Medicaid partners to ensure that members, potential members, and providers receive the timely and appropriate services needed.
- Works within ancillary software and hardware including CICS, CAJUN, TouchPoint, CosmoCorder, etc. to ensure that members, potential members, and providers receive the timely and appropriate services needed.
- Helps identify any other resources needed by a member and assisting the member with access or contact information to same.
- Participates in outreach efforts and emergency preparedness or response activities as directed.
- Other tasks as assigned.
QUALIFICATIONS
REQUIRED:
- Bachelor's Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of the degree.
- Excellent analytical skills, effective organizational and time management skills.
- Great attention to detail and follow up.
- Ability to manage projects, assignments, and competing priorities.
- Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
- Advanced degree.
- Minimum 1 year professional experience with customer service and/or call centers.
- Minimum 1 year professional experience with Medicaid programs, policy, and procedures.
- Minimum 1 year professional experience with LaMEDS.
- Relevant industry certifications.
SALARY: 45-55k
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
- Detailed resume listing relevant qualifications and experience;
- Cover Letter indicating why you are a good fit for the position and LSU New Orleans;
- Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.
LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
About University of New Orleans
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
1,001 - 5,000 Employees
Headquarters location
New Orleans, LA, US
Year founded
1958