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Overnight Amazon Tracking Jobs (NOW HIRING)

... overnight travel. The Ecommerce Account Manager is responsible for assigned accounts and acts as ... special attention to tracking measuring and meeting KPI's • Provide clear and detailed ...

Sr. Program Manager, AMZL ORBIT PMO

Nashville, TN · On-site

$112K - $112K/yr

... requests, tracking completion rates against target, and ensuring changes are documented and ... Amazon's Leadership Principles A day in the life On a typical day, the Program Manager might start ...

Sr. Program Manager, AMZL ORBIT PMO

Nashville, TN · On-site

$112K - $112K/yr

... requests, tracking completion rates against target, and ensuring changes are documented and ... Amazon's Leadership Principles A day in the life On a typical day, the Program Manager might start ...

Sr. Program Manager, AMZL ORBIT PMO

Nashville, TN · On-site

$112K - $112K/yr

... requests, tracking completion rates against target, and ensuring changes are documented and ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

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Sr. Technical Program Mgr, Amazon Music Music Growth and Partnerships

Amazon

Culver City, CA • On-site

Full-time

Posted 7 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,084 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

We are hiring a Senior Technical Program Manager to drive distribution, growth, and subscriptions across some of the most exciting surfaces in tech - automotive, ticketing, hearables, wearables, virtual reality, mobile, and emerging conversational experiences. In this role, you will own the end-to-end health and reliability of 100+ partner integrations, serve as the technical program manager for critical partner initiatives (OEM onboarding, API integrations, feature enablement), and build the support operations that keep our partners running at scale. You'll operate cross-functionally across 5+ engineering teams, drive resolution without direct authority, and pilot AI-powered tooling to continuously improve how we serve partners.
Key job responsibilities
TECHNICAL PROGRAM MANAGEMENT - PARTNER INTEGRATION INITIATIVES
Serve as TPM for OEM onboarding, API integrations, feature enablement, and end-to-end partner integrations; manage critical cross-team initiatives from scoping through delivery
Drive business requirements, technical designs, and program plans; run gate reviews and dependency tracking across engineering organizations
Represent the Growth and Partnerships team in cross-functional planning with internal engineering and external partner teams
PARTNER INTEGRATION HEALTH & CROSS-TEAM RESOLUTION
Own reliability of 100+ partner integrations across automotive, CTV, wearables, telecom, gaming, and voice; maintain a live health dashboard with SLA tracking and publish monthly reports to leadership
Triage and route partner-reported issues to owning engineering teams; drive P0/P1s to closure across 5+ teams without direct authority
Own the consolidated partner defect backlog as single source of truth; prioritize by device reach, revenue impact, partner status, and SLA age
Run weekly review cadences with engineering leads; surface systemic root causes to reduce inbound volume
SUPPORT ENGINEERING OPERATIONS
Manage offshore Support Engineers (L1/L2 triage); define runbooks, escalation paths, and quality standards
Build and operate the support mechanism: intake triage route track resolve post-mortem
Pilot AI and agentic tooling to automate ticket routing and assignment
A day in the life
You start the morning triaging overnight partner escalations and deciding what needs engineering attention before standup

By mid-morning you're in a gate review for a new OEM integration, flagging untracked dependencies and assigning owners. After lunch you're running a cross-team defect review, holding five engineering leads to resolution timelines on the highest-impact issues. Between meetings you're updating runbooks so your offshore support team handles the next one without you.
You bring program rigor to ambiguous problems, drive resolution across teams you don't own, and build mechanisms that prevent repeat failures.
About the team
The Amazon Music Growth & Partnerships team is how hundreds of millions of customers discover Amazon Music through the cars they drive, the TVs they watch, the wearables on their wrists, and the assistants they talk to every day

We own the APIs, infrastructure, developer tools, and integration frameworks that power 100+ active partner surfaces across automotive OEMs, big screen, wearables, hearables, voice assistants, ticketing, and emerging conversational experiences.
We sit at the intersection of product, engineering, and business development. When we get the partner integration experience right, every new launch makes the next one faster, higher quality, and closer to zero-touch. The result: Amazon Music reaches customers wherever they are, on whatever device they choose - and they never have to think twice about it.


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US