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Overhead Doors Jobs in Georgia (NOW HIRING)

Dock and Door Technician - Lead

Dalton, GA ยท On-site

$39K - $50K/yr

Job Type Full-time Description The Dock and Door Technician -Lead is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks ...

Dock and Door Technician - Lead

Dalton, GA ยท On-site

$39K - $50K/yr

The Dock and Door Technician -Lead is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and ...

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Overhead Doors information

What are overhead doors?

Overhead doors are types of doors that open vertically and are typically used in garages, warehouses, and commercial buildings. They are designed to move upward, either rolling up or sliding along tracks that follow the ceiling, to provide easy access while maximizing usable space. Overhead doors come in various materials such as steel, aluminum, and wood, and can be operated manually or automatically. These doors are popular for their durability, security, and convenience in both residential and industrial settings.

What are the key skills and qualifications needed to thrive as an overhead door technician, and why are they important?

To thrive as an Overhead Door Technician, you need mechanical aptitude, strong troubleshooting skills, and often a high school diploma or equivalent. Familiarity with power tools, electrical systems, and sometimes manufacturer-specific certifications are typically required. Excellent customer service, attention to detail, and effective communication help technicians excel in both installation and repair tasks. These skills ensure safe, efficient service and high customer satisfaction in a physically demanding field.

What are the typical safety challenges faced by overhead door technicians, and how are they addressed on the job?

Overhead door technicians often work with heavy equipment, powerful springs, and electrical systems, which can pose safety risks if not handled correctly. Common challenges include avoiding injuries from moving parts, ensuring proper lifting techniques, and working at heights. Employers typically address these risks by providing comprehensive safety training, requiring protective gear, and implementing strict safety protocols. Teamwork and clear communication are also emphasized to ensure that installations and repairs are performed safely and efficiently.

What is the difference between Overhead Doors vs Garage Door Technicians?

AspectOverhead DoorsGarage Door Technicians
CredentialsMay require general contractor or installer licensesTypically certified or trained in garage door repair and installation
Work EnvironmentCommercial and residential settings, including installation and repairPrimarily residential and commercial garage door repair and maintenance
Industry UsageUsed in construction, manufacturing, and installation projectsFocuses on repair, maintenance, and troubleshooting of garage doors

Overhead Doors generally refer to the products and systems used in various settings, while Garage Door Technicians specialize in installing, repairing, and maintaining these doors. Both roles require technical skills, but Garage Door Technicians focus more on hands-on repair work, whereas Overhead Doors may involve broader installation and product knowledge.

Infographic showing various Overhead Doors job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Customer Service Representative / Dispatcher

Aaron Overhead Garage Doors

Villa Rica, GA โ€ข On-site

$45K - $55K/yr

Full-time

Posted 3 days ago

New


Job description

Customer Service Representative / Dispatcher

Aaron Overhead Doors -- Villa Rica, GA

Aaron Overhead Doors is growing! We're looking for a motivated, organized, and customer-focused Customer Service Representative / Dispatcher to join our team in Villa Rica, GA.

This position plays an important role in keeping our customers happy, our technicians productive, and our daily operations running smoothly.

Responsibilities

  • Answer incoming calls and respond to customer texts.
  • Schedule, confirm, and coordinate service appointments.
  • Dispatch technicians and communicate schedule changes or delays.
  • Communicate with customers regarding appointments, lead times, warranties, and service needs.
  • Schedule deliveries, warranty work, and callbacks.
  • Send thank-you messages to customers after completed jobs.
  • Handle after-hours calls for our 24/7 emergency service.
  • Process credit card payments when needed.
  • Perform general CSR and clerical duties.
  • Coordinate technician shop hours, including warehouse organization, cleanup, deliveries, and parts pickups.
  • Assist management and operations as needed.

What We're Looking For

  • Friendly, professional, and customer-focused.
  • Organized, dependable, and detail-oriented.
  • Strong communication and multitasking skills.
  • Comfortable using computers, phones, text messaging, and CRM/scheduling software.
  • A positive team player who takes ownership and follows through.
  • Garage door experience is a plus, but we will train the right person.

What We Offer

  • Competitive pay based on experience
  • Performance Bonus
  • Professional and supportive work environment
  • Training and support
  • Growth and advancement opportunities
  • Opportunity to become an important part of a growing company

Join Our Team

If you're dependable, personable, organized, and enjoy working with people in a fast-paced environment, we want to hear from you!

Location: Villa Rica, GA

Position: Customer Service Representative / Dispatcher

Employment: Full-Time

Pay: Competitive pay available


Apply today and become part of the Aaron Overhead Doors team!