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Over Phone Interpreter Jobs in Tennessee (NOW HIRING)

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance ... Communicates effectively over the phone and through written correspondence to explain why a balance ...

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance ... Communicates effectively over the phone and through written correspondence to explain why a balance ...

Siloam Health

Certified Medical Assistant

Nashville, TN · On-site

$17.70 - $21.05/hr

Our patients come from more than 80 countries and speak over 50 languages. Siloam's approach to ... Provides patient follow-up through phone calls and occasional home visits. * Delivers care in the ...

Siloam Health

Certified Medical Assistant

Nashville, TN · On-site

$17.70 - $21.05/hr

Our patients come from more than 80 countries and speak over 50 languages. Siloam's approach to ... Provides patient follow-up through phone calls and occasional home visits. * Delivers care in the ...

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All JobsOver Phone Interpreter JobsOver Phone Interpreter Jobs in Tennessee

Over Phone Interpreter information

See Tennessee salary details

$21.8K

$58.1K

$94.8K

How much do over phone interpreter jobs pay per year?

As of Sep 7, 2026, the average yearly pay for over phone interpreter in Tennessee is $58,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $62,600.00 per year, depending on experience, location, and employer.

What is an over phone interpreter?

An Over Phone Interpreter facilitates real-time communication between individuals who speak different languages via telephone. They listen to one party, interpret the message into the target language, and then relay the response back. This role is essential in various sectors, including healthcare, legal, and customer service, ensuring accurate and clear communication. Strong language proficiency, cultural awareness, and quick thinking are crucial for success in this role.

What are the key skills and qualifications needed to thrive as an over phone interpreter?

To thrive as an Over Phone Interpreter, you need fluency in at least two languages, strong listening skills, and a thorough understanding of cultural nuances, often supported by a diploma in interpretation or language studies. Familiarity with telecommunication platforms, call center software, and industry certifications such as CCHI or ATA is beneficial. Outstanding soft skills include active listening, empathy, adaptability, and the ability to remain calm under pressure. These skills are crucial for delivering accurate, confidential, and effective language support in real time across diverse scenarios.

What are typical challenges faced by over phone interpreters, and how can they be managed?

Over Phone Interpreters often encounter challenges such as interpreting in high-pressure or emotionally sensitive situations, dealing with varying call volumes, and managing complex cultural contexts without visual cues. To manage these, interpreters rely on training in active listening, clear articulation, and maintaining strict confidentiality at all times. Many employers provide ongoing support through team briefings, access to language resources, and opportunities for skill development. Success in this role comes from staying focused, taking regular breaks when needed, and seeking regular feedback to continually improve communication effectiveness.

What are the most commonly searched types of Over Phone Interpreter jobs in Tennessee?

The most popular types of Over Phone Interpreter jobs in Tennessee are:

What are popular job titles related to Over Phone Interpreter jobs in Tennessee?

For Over Phone Interpreter jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Over Phone Interpreter jobs in Tennessee look for?

The top searched job categories for Over Phone Interpreter jobs in Tennessee are:

What cities in Tennessee are hiring for Over Phone Interpreter jobs?

Cities in Tennessee with the most Over Phone Interpreter job openings:

Over Phone Interpreter jobs near you
Infographic showing various Over Phone Interpreter job openings in Tennessee as of August 2026, with employment types broken down into 70% Full Time, 7% Part Time, and 23% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $58,106 per year, or $27.9 per hour.

Medical Interpreter

St. Jude Children's Research Hospital

Memphis, TN • On-site

$24 - $42/hr

Full-time

Medical, Life, PTO

Re-posted 11 days ago

Key responsibilities

  • Interprets critical medical information in Spanish and English for providers, patients, and caregivers, both on-site and over the phone.

  • Helps link Limited-English Proficient (LEP) patients and families with appropriate hospital resources.

  • Performs written translation of non-critical documents on a limited basis.

St. Jude Children's Research Hospital rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

30th of 1,065 rated hospitals

Job description

Better at Work. Better at Life.
When you work at St. Jude, you'll join a highly collaborative work culture that inspires you every day to be your best. With opportunities for learning and growth, you can shape a career path that is right for you while also enjoying all the benefits and stability of working for a world-class institution. This includes work-life balance with generous paid time-off and on-campus conveniences that make life a little easier. Join us and you'll quickly see why St. Jude is consistently ranked by our employees on Glassdoor as a "Best Place to Work."
A Medical Interpreter provides on-site and over-the-phone interpretation services for providers, patients, and caregivers at St. Jude Children's Research Hospital. Medical proficiency and experience interpreting in Hebrew could be a plus. Helps to link Limited-English Proficient (LEP) patients and families with appropriate hospital resources. Performs translation of non-critical documents on a limited basis.
Full-time Position
Shift hours: 8:30AM to 5:00PM
Professional Interpreting Experience Required
Job Responsibilities:
  • Interprets critical medical information in Spanish and English for providers, patients, and caregivers at St. Jude Children's Research Hospital, both on-site and over the phone. Proficiency interpreting in medical encounters in Hebrew could be a plus. Ensures that providers and LEP/NEP patients and parents clearly understand each other in verbal exchanges of essential information during inpatient and outpatient visits (e.g., informed consent, medical interview, health care instructions). Interprets telephone conferences between caregivers and providers. Notifies supervisor of potential or actual communication problems regarding LEP/NEP patients and staff. Maintains confidentiality in all matters related to LEP/NEP patients and families.
  • Helps to link Limited-English Proficient (LEP) patients and families with appropriate hospital resources.
  • Performs written translation of non-critical documents on a limited basis.
  • Provides timely and accurate daily records of all interpreting services performed
  • Participates in continuing education programs and competency training to enhance professional medical interpretation skills
  • Collaborates with other interpreters to ensure coverage of interpreting assignments; participates in on-call rotation as assigned
  • Assists with the coordination of volunteer medical interpreters
  • Assists with the orientation and training of other medical interpreters as needed
  • Performs other related duties as assigned to meet the goals and objectives of the department and the institution
  • Maintains regular and predictable attendance.

Minimum Education and/or Training:
  • High school/GED required
  • Bachelor's degree preferred.
  • Prior completion of an accredited medical interpreter training course of at least 40 hours is required. A list of training programs is posted on the IMIA web site at http://www.imiaweb.org/education/accreditationhistory.asp

Minimum Experience:
  • Three months or 480 hours of documented medical interpreting experience is required
  • Proficiency in English, Hebrew and one other language preferred

Licensure, Registration and/or Certification Required by Law:
  • None

Licensure, Registration and/or Certification Required by SJCRH Only:
  • (LC:CCHI or NBCMI)Certified Healthcare Interpreter (CCHI) issued by the Certification Commission for Healthcare Interpreters OR Certified Medical Interpreter (NBCMI) issued by the National Board of Certification for Medical Interpreters within 12 months of hire into this position.

Compensation
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $24.00 - $42.00 per hour for the role of Medical Interpreter.
Explore our exceptional benefits!
St. Jude is an Equal Opportunity Employer
No Search Firms
St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

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