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Outsourcing Program Manager Jobs in New York (NOW HIRING)

Miratech

Program Manager

New York, NY · On-site +1

Successful experience with outsourcing development from the client-side or subcontractor side * Experience in creating program-level status reports * Knowledge of risk/issue management * Methodical ...

Miratech

Program Manager

New York, NY · On-site +1

Successful experience with outsourcing development from the client-side or subcontractor side * Experience in creating program-level status reports * Knowledge of risk/issue management * Methodical ...

Miratech

Program Manager

New York, NY · On-site +1

Successful experience with outsourcing development from the client-side or subcontractor side * Experience in creating program-level status reports * Knowledge of risk/issue management * Methodical ...

Pyramid IT

MDM Program Manager

Edison, NJ · On-site

$120K - $120K/yr

Staff Augmentation Lifecycle IT solutions o Application Development & Support o Outsourced Testing ... Founded 1996 Title : MDM Program Manager Location : New Jersey Duration : Long Term Key ...

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Outsourcing Program Manager information

What is the difference between Outsourcing Program Manager vs Vendor Manager?

AspectOutsourcing Program ManagerVendor Manager
Primary FocusOversees outsourcing projects, manages client relationships, and ensures delivery of outsourced servicesManages vendor relationships, negotiates contracts, and monitors vendor performance
Work EnvironmentTypically works within organizations managing multiple outsourcing partnersWorks within organizations or procurement teams focusing on vendor selection and management
Required CredentialsProject management certifications (PMP), industry-specific knowledgeProcurement certifications (CIPS), contract management experience

While both roles involve managing external relationships, the Outsourcing Program Manager focuses on overseeing outsourcing projects and ensuring service delivery, whereas the Vendor Manager concentrates on vendor selection, contracts, and performance management. Both roles require strong communication and negotiation skills but serve different strategic functions within organizations.

What cities in New York are hiring for Outsourcing Program Manager jobs?

Cities in New York with the most Outsourcing Program Manager job openings:

Program Manager - Sales Vendor, SMB Advertising

Manhattan, NY • On-site

Solomon Page
Recruiting and Staffing Services • 201 - 500 employees
Learn more about Solomon Pageexternal

$70/hr

Contractor

Medical, Dental, Retirement

Posted 16 days ago

Job description

We are looking for a Program Manager - Sales Vendor, SMB Advertising for a top media & entertainment company out of their NYC or LA offices! As the head of the Scaled Programs team, you will lead both internal customer success managers and outsourced vendor teams to drive lead generation, qualification, and customer engagement. You will collaborate cross-functionally with Product, Marketing, and Data to ensure our scaled advertisers receive the right level of service and support throughout their lifecycle.
  • Pay: $70/hour
  • ASAP-5/30/2027

Responsibilities:
  • Strategy & Revenue Ownership: Own the strategy, execution, and outcomes of vendor and partner programs across lead generation, qualification, and support. Be directly accountable for scaled advertiser revenue via our self-serve platform, and continuously optimize outsourced programs through training, scripting, and performance management.
  • Team Leadership: Oversee vendor training and quality assurance programs to ensure consistent and high-quality customer interactions and business outcomes.
  • Customer Engagement: Develop and execute customer engagement programs that drive activation, product adoption, retention, and customer satisfaction
  • Operational Excellence: Define tools and processes that allow internal and external workflows to scale
  • Performance Tracking: Establish key performance indicators (KPIs) and metrics to measure the effectiveness of support and lead generation initiatives, regularly analyzing performance data and making data-driven recommendations for optimization
  • Customer Advocacy: Effectively communicate customer needs across cross-functional partners to help shape marketing messages and product roadmap
  • Cross Functional: Partner with Product, Marketing, and Data to align customer experience strategies and ensure feedback loops are in place.

Required Qualifications:
  • Proven experience (5+ years) working in digital sales or account management, with a track record of driving business growth and customer retention within the SMB segment
  • Experience in first line management (1+ years) in sales, account management or customer success
  • Experience managing outsourced vendor programs for sales, customer service or customer success
  • Acute understanding of SMB market dynamics, customer needs, buying behaviors, and competitors' SMB product solutions
  • Strong leadership skills with experience managing and developing high-performing sales, account management or customer success teams
  • Data-driven and customer-centric leader who aligns strategy and vision to proven customer needs
  • Skilled in change management and process optimization in fast-paced environments
  • Excellent communication skills, with the ability to effectively engage and influence stakeholders at all levels
  • Bachelor's degree in Marketing, Business Administration, or related field

If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .
Opportunity Awaits.
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