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Outside Services Manager Jobs in Kentucky (NOW HIRING)

Wellengood Partners

$55 - $75/hr

A Conference Service Manager's primary responsibilities include managing meetings, conferences, and outside catering functions as assigned, prompt response to client inquiries, comprehensive ...

Parts Tool & Die, Inc.

$65 - $95/hr

This role works closely with Engineering, Production, Quality, Customer Service, Management, vendors, and outside service providers. Success requires strong organization, attention to detail, follow ...

Aramark Corporation

$65 - $90/hr

... outside the Dallas-Fort Worth area and offer relocation support to help you successfully transition into this role. The Patient Services Manager will support the execution of patient services ...

Innove, Inc.

$70 - $100/hr

Manage outside creative agencies, photographers, and freelance contributors as needed, ensuring on-brand, on-budget, on-time delivery. * Digital Commerce: Oversee the creation and standardization of ...

New

Hei Hotels Inc.

$80 - $85/hr

## Conference Services ManagerApplyremote type: On-Sitelocations: Westin Grand Central - New York ... Ability to work with outside vendors to ensure client satisfaction for all events/groups.* Comply ...

Legends

$55 - $90/hr

Provide leadership for all facility and event security operations, guest services activities ... This position requires work inside and outside of the building and some exposure to adverse ...

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Outside Services Manager information

What is an outside services manager?

Outside Services Managers are professionals responsible for overseeing and coordinating services that occur outside of a main facility, such as golf courses, resorts, or other venues. Their duties often include supervising staff involved in activities like valet services, caddie programs, bag handling, and customer service for guests. They ensure smooth operations, high-quality guest experiences, and adherence to facility policies. Effective Outside Services Managers possess strong leadership, communication, and organizational skills.

How does an outside services manager typically collaborate with other departments to ensure smooth operations?

An Outside Services Manager often works closely with departments such as maintenance, guest services, and event planning to coordinate seamless service delivery. They frequently communicate with team leads to schedule staff, address guest needs, and resolve logistical challenges as they arise. Being proactive and building strong interdepartmental relationships are key to ensuring efficient operations and a high-quality customer experience. This collaborative approach also helps anticipate issues and implement solutions quickly, which is vital in dynamic environments like resorts or golf clubs.

What are the key skills and qualifications needed to thrive as an outside services manager, and why are they important?

To thrive as an Outside Services Manager, you need strong organizational skills, experience in customer service, and a background in facilities or hospitality management, often supported by supervisory experience or relevant certifications. Familiarity with scheduling software, maintenance management systems, and point-of-sale (POS) systems is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and ensure guest satisfaction. These skills are essential to efficiently coordinate operations, deliver excellent service, and maintain smooth day-to-day functionality in fast-paced service environments.

What is the difference between Outside Services Manager vs Maintenance Supervisor?

AspectOutside Services ManagerMaintenance Supervisor
CredentialsRelevant certifications in facilities or service managementTechnical certifications in maintenance or trades
Work EnvironmentOversees external service providers, manages client relationsSupervises internal maintenance staff, handles repairs
Employer & IndustryHotels, resorts, property managementManufacturing, commercial buildings, hospitality

The Outside Services Manager primarily manages external vendors and client interactions, focusing on service delivery outside the organization. In contrast, the Maintenance Supervisor oversees internal maintenance teams and repairs. Both roles require related certifications and are common in service-oriented industries, but their focus and daily responsibilities differ significantly.

What are popular job titles related to Outside Services Manager jobs in Kentucky?

For Outside Services Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Outside Services Manager jobs in Kentucky look for?

The top searched job categories for Outside Services Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Outside Services Manager jobs?

Cities in Kentucky with the most Outside Services Manager job openings:

Outside Services Manager jobs near you
Infographic showing various Outside Services Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 12% Part Time, 7% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Conference Services Manager

Wellengood Partners

On-site

$55 - $75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Conference Services Manager

Full Time Memphis, TN, US

Conference Services Manager

The Westin Memphis Beale Street Hotel

Summary of Position

At Westin, we are committed to empowering the well-being of our guests. The Conference Services Manager is responsible for exceeding guest needs in planning and executing events. A Conference Service Manager’s primary responsibilities include managing meetings, conferences, and outside catering functions as assigned, prompt response to client inquiries, comprehensive management of bookings, including required information for file creation, maintenance and general office administration as required.

General Job Responsibilities

  • Review group requirements on all contracts to ensure proper blocking of guest rooms and function space.
  • Maximize guest rooms, function space and additional Hotel revenues (internet, shipping, meeting room rental, etc.).
  • Meet catering service goals while up-selling catering services and products
  • Work with Chef and Banquet Manager to troubleshoot areas of challenge within banquet space and servicing of food and beverage.
  • Detail group and catering events prior to group’s arrival at hotel, this includes, but not limited to; guest room blocks, rooming lists, food and beverage details, meeting room setup, audio visual arrangements when using in-house supplier.
  • Detail Banquet Event Orders and Group Resumes for distribution to hotel operating departments and have all Event Orders signed.
  • Meet daily with in-house groups to maintain and build relationships with the client.
  • Participate in Food and Beverage Meetings/Events Sales Meetings & Operations Meetings.
  • Coordinate and communicate verbally and in writing with customer (internal and external) regarding event detail.
  • Escalates items in a timely manner to appropriate party while taking ownership for follow-up.
  • Conduct a formal client pre-event meeting and post-event follow-up.
  • Liaise between sales manager and client throughout the event process (pre-event, post-event). Makes presence known to customer during this process and is available to solve problems and /or suggest alternatives to previous arrangements.
  • Oversee customer experiences from file turnover through the post event phase until turnover back to sales.
  • Identify operational challenges associated with group and work with the hotel staff and customer to solve these challenges and /or develop alternative solutions.
  • Lead pre-event and post-event meetings for assigned groups.
  • Facilitate various meeting as necessary (Banquet Event Order meeting, block review, etc.).
  • Meet with clients to finalize function details/deposits and review billing.
  • Conduct site inspections as required.
  • Participate in sales and hotel functions as required.
  • Greet guest in a friendly and courteous manner during all interactions.
  • Handle all guest interactions with the highest level of hospitality and professionalism.
  • Responsible for follow up on deposit schedule and working with accounting on billing.
  • Manage room blocks and room night commitments, communicate cut off dates and attrition concerns for rooms or F&B.

Qualifications

  • Bachelor’s degree or some college preferred
  • Prefer 2-5 years of experience as a Conference Service Manager or Sales Coordinator at a Full-Service Hotel property.
  • Familiar with Microsoft Outlook, Delphi, Excel, PowerPoint, ISAC, CITY and BEO preferred.

Pay Frequency and Benefits

  • Salary (Exempt)
  • Full-Time
  • Bi-Weekly Paycheck
  • Vacation Time
  • Sick Time
  • Holiday Pay
  • 401K
  • Medical/Dental/Vision/Life Insurance eligible after company waiting period (Full-Time Employment Status Required)
  • Employee Discount Program

Location

  • 1 work location - Memphis, TN

The Westin Memphis Beale Street & Wellengood Partners LLC provide equal employment opportunities and is a Drug Free Work environment.

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