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Outside Recovery Associate Jobs in Illinois (NOW HIRING)

Rural King

Outside Recovery Associate (Illinois)

Vandalia, IL · On-site

$53K - $68K/yr

... Outside Recovery Associate is to facilitate efficient management of various projects in our outdoor merchandising area, with a core emphasis on assisting customers in loading their vehicles post ...

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Outside Recovery Associate information

What is an outside recovery associate?

Outside Recovery Associates are professionals who are responsible for locating, recovering, and securing assets, typically vehicles, that are subject to repossession due to nonpayment or lease violations. They work primarily in the field, using investigative skills and technology to track down assets while adhering to legal and ethical guidelines. The role often involves communication with asset owners, coordination with lenders or creditors, and detailed documentation of recoveries. Strong observational skills, discretion, and a good driving record are important for success in this role. Outside Recovery Associates may work for repossession companies, lenders, or third-party service providers.

What are the key skills and qualifications needed to thrive as an outside recovery associate, and why are they important?

To thrive as an Outside Recovery Associate, you need a solid understanding of vehicle recovery processes, a valid driver's license, and often experience in automotive or towing services. Familiarity with recovery equipment, GPS navigation systems, and sometimes DOT regulations or certifications is important. Strong problem-solving skills, effective communication, and the ability to stay calm under pressure help you stand out in this role. These skills ensure safe, efficient recovery operations, positive customer experiences, and compliance with legal and safety standards.

What are some common challenges faced by outside recovery associates, and how can they be managed effectively?

Outside Recovery Associates often encounter challenges such as locating hard-to-find assets, dealing with uncooperative individuals, and working in unpredictable outdoor environments. Successfully managing these challenges requires strong problem-solving skills, persistence, and excellent communication. Building rapport with clients, staying organized, and adhering to safety protocols are crucial for efficiency and personal safety. Many organizations provide ongoing training and support to help associates develop these skills and adapt to changing field conditions.

What are popular job titles related to Outside Recovery Associate jobs in Illinois?

For Outside Recovery Associate jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Outside Recovery Associate jobs in Illinois look for?

The top searched job categories for Outside Recovery Associate jobs in Illinois are:

What cities in Illinois are hiring for Outside Recovery Associate jobs?

Cities in Illinois with the most Outside Recovery Associate job openings:

Outside Recovery Associate jobs near you
Infographic showing various Outside Recovery Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Outside Recovery Associate (Illinois)

Rural King

Mount Vernon, IL • On-site

$57K - $74K/yr

Full-time

Medical, Retirement

Re-posted 8 days ago

Rural King rating

5.0

Company rating: 5.0 out of 10

Based on 359 frontline employees who took The Breakroom Quiz

609th of 738 rated retailers

Job description

Overview
About us
Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
Responsibilities
What You'll do
The purpose of the Outside Recovery Associate is to facilitate efficient management of various projects in our outdoor merchandising area, with a core emphasis on assisting customers in loading their vehicles post-purchase. In addition, the role involves activities such as pricing and zoning outdoor merchandise, unloading deliver trucks, gathering shopping carts, attending to customer inquiries, and maintaining a pristine exterior presentation of the store, ensuring a warm and inviting entry for our customers.
  • Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
  • Collect customer signatures for load out tickets to confirm successful transactions.
  • Perform "load outs" for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience.
  • Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates.
  • Ensure accurate pricing of products for customer convenience.
  • Keep the parking lot, corral, and designated areas clean and well-maintained.
  • Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display.
  • Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
  • Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.
Supervisory Responsibilities
None
Qualifications
Essential Qualities for Success
  • Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness.
  • Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
  • Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
  • Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
  • Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
  • Ability to operate independently without direct oversight.
  • Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.
Physical Requirements
  • Ability to stand and/or walk for long periods of time.
  • Ability to lift, push, and/or pull a minimum of 30-50 pounds repetitively.
  • Ability to use a ladder, pallet jack, and/or a forklift.
  • Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver).
  • Close vision for computer-related activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $15.00 - $18.30 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.

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