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Outreach Navigator Jobs (NOW HIRING)

Michigan AFL-CIO

MIWDI Career Navigator

Lansing, MI · On-site

$20 - $26.25/hr

Career Navigators conduct community outreach, build regional partnerships, recruit participants, provide holistic support throughout training, and assist graduates in securing and maintaining ...

Acacia Network

Health Navigator

Bronx, NY

$19.23/hr

The Health Navigator will also conduct vigorous outreach in identifying and locating potential clients either referred through the community or by the lead Health Home. This position includes no ...

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How much do outreach navigator jobs pay per hour?

As of May 31, 2026, the average hourly pay for outreach navigator in the United States is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outreach Navigator, and why are they important?

To thrive as an Outreach Navigator, you need strong interpersonal skills, knowledge of community resources, and often a background in social work or human services. Familiarity with case management software, client tracking systems, and sometimes certifications like CPR or crisis intervention are typically required. Outstanding communication, empathy, and cultural competency help build trust and rapport with diverse populations. These skills are crucial for effectively connecting individuals to services and supporting positive outcomes in challenging environments.

What are some common challenges Outreach Navigators face when connecting clients to community resources?

Outreach Navigators often encounter challenges such as clients’ reluctance to trust new services, navigating complex eligibility requirements for programs, and coordinating with multiple agencies to ensure timely support. Building rapport and maintaining consistent follow-up are essential, as many clients may have experienced previous setbacks or systemic barriers. Navigators must also stay up-to-date with available resources and maintain strong organizational skills to manage caseloads effectively and advocate for each client's unique needs.

What is an Outreach Navigator?

An Outreach Navigator is a professional who connects individuals or communities with resources, services, and support programs. They often work with vulnerable populations, helping them access healthcare, housing, social services, or educational opportunities. Outreach Navigators assess client needs, provide information, and guide them through application processes. Their goal is to reduce barriers and ensure people receive the help they need to improve their well-being.
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Outreach Navigator jobs near you
Infographic showing various Outreach Navigator job openings in the United States as of May 2026, with employment types broken down into 17% Full Time, 69% Part Time, 7% Temporary, and 7% Contract. Highlights an 33% Physical, 1% Hybrid, and 66% Remote job distribution, with an average salary of $53,630 per year, or $25.8 per hour.
Outreach Navigator -13-100 - SC/ San Bernardino Corps

Outreach Navigator -13-100 - SC/ San Bernardino Corps

Salvation Army

Redlands, CA • On-site

Full-time

Posted 13 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

464th of 667 rated non-profit organizations

Job description

Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
The Outreach Navigator is a housing focused outreach position which conducts outreach and engagement within the San Bernardino City area. The function of Outreach Navigator is to provide mobile, field-based services to individuals experiencing homelessness within San Bernardino City. The primary objective of this position is to support individuals experiencing homelessness in greater self-sufficiency toward permanent housing through engagement, resource referrals and linkage to services, and collaboration with community partners.
Essential Functions
  • Work under the direction of the Outreach and Engagement Coordinator and alongside all other San Bernardino County Salvation Army staff.
  • Engage persons without homes in the San Bernardino area to initiate contact, develop rapport, and assess for service needs.
  • Evaluate immediate needs such as crisis intervention, medical attention, showers, clothing, food, emergency shelter, etc.
  • Evaluate for appropriate triage or linkage to housing, health, employment, education and financial resources to help resolve homelessness and refer to community partners.
  • Work in collaboration with other local outreach teams to schedule collaborative events for provision of whole person care in the field.
  • Collect necessary data for reporting purposes and submit within required Information Management Systems (WellSky, Clarity, ODIN, etc.), maintain data quality and complete submission of reporting as requested.
  • Maintain weekly contact with clients while they are working on initial assessment, linkage, housing readiness and other goals or objectives which are a part of their case plan.
  • Provide formal and informal referral to community resources or other supportive services.
  • Participate in training and meetings as assigned.
  • Perform other administrative and operational functions as requested.
  • Provide transportation to support stabilization efforts as necessary.
  • Maintain vehicles in safe operating condition and keep maintenance logs up to date.
  • Maintain confidentiality and social service code of ethics.
  • Maintain safe and sacred boundaries with program participants and community partners.
  • Perform all other duties as assigned related to your scope of work.

Working Conditions
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.
Minimum Qualifications
  • Relevant degree or certification preferred. In lieu of Degree, 2 plus years equivalent work and educational experience combination required.
  • A minimum of one year of related work experience with individuals experiencing homelessness is required.
  • A minimum of one year of Case Management experience required.
  • Experience conducting street outreach, engagement within homeless facilities and working with other providers such as police, churches, hospital hospitals preferred.
  • Ability to drive and maintain a valid Class C California Driver's License, pass a TSA Driving Test and maintain a clean MVR required.
  • Must be able to pass a complete and satisfactory background check.
  • Current CPR Certificate and First Aide Certificate preferred.

Skills, Knowledge & Abilities
  • Knowledge of or experience with mainstream benefits and services provided within the County of San Bernardino.
  • Experience working with individuals who are experiencing homelessness, justice involved and living with behavioral health diagnosis.
  • Excellent problem-solving skills.
  • Ability to work collaboratively with others on a team.
  • Uses good time management skills and resources to balance responsibilities.
  • Experience operating general office equipment to include computers. Familiarity with Microsoft Office programs preferred.
  • Ability to email, fax, operate copy/print/scan machine.
  • Willing and able to maintain confidential information in accordance with Salvation Army and industry standards.
  • Ability to work harmoniously and professionally with Officers, supervisors, coworkers, residents, and the public.
  • High ethics and integrity as per Social Service Code of ethics.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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