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Outreach Case Manager Jobs in Wisconsin (NOW HIRING)

Centers for Independence

FSET Case Manager

Milwaukee, WI · On-site

$19.75 - $25.25/hr

The Case Manager is responsible for helping to ensure that the customer is able to access and ... Share information about outreach and engagement efforts with project staff * Inform project staff ...

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Outreach Case Manager information

What is an outreach case manager?

Outreach Case Managers are professionals who work with individuals or groups in need of support, such as the homeless, people with mental health challenges, or those facing substance abuse issues. They connect clients with community resources, provide counseling, and help develop plans for stability and improvement in their lives. These managers often work in the field, meeting clients where they are, and advocate for their needs within social service systems. Their goal is to help clients overcome barriers and achieve long-term well-being.

What are the key skills and qualifications needed to thrive as an outreach case manager?

To thrive as an Outreach Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor’s degree and relevant work experience. Familiarity with case management software, data tracking systems, and knowledge of community resources is typically required. Strong interpersonal skills, cultural competence, and resilience are crucial for building trust and advocating effectively for diverse clients. These skills enable case managers to connect clients with vital services and support positive outcomes in challenging environments.

How does an outreach case manager typically collaborate with community organizations and service providers?

As an Outreach Case Manager, you will regularly coordinate with local shelters, healthcare providers, and social service agencies to ensure clients receive comprehensive support. This collaboration often involves participating in interdisciplinary team meetings, sharing relevant client information (while maintaining confidentiality), and facilitating referrals. Building strong professional relationships with external partners is essential for streamlining services and advocating effectively for clients' needs. This teamwork-driven approach helps maximize resources and improves outcomes for those you serve.

Is being an outreach case manager a good career?

Outreach case managers play a vital role in connecting clients with resources and services, often working in social services, healthcare, or community organizations. The role typically requires strong communication skills, empathy, and organizational abilities, with job prospects influenced by demand in social support sectors. It can offer meaningful work and opportunities for advancement, especially with relevant certifications or experience.

What cities in Wisconsin are hiring for Outreach Case Manager jobs?

Cities in Wisconsin with the most Outreach Case Manager job openings:

Infographic showing various Outreach Case Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Rapid Case Manager

Milwaukee, WI • On-site

Outreach Community Health Centers, Inc
See more jobs at Outreach Community Health Centers, Incexternal

$19.75 - $25.25/hr

Full-time

Re-posted 15 days ago

Job description

JOB PURPOSE AND REPORTING STRUCTURE:
Under the direction of the Rapid Rehousing Program Manager, the Child Advocate provides support and advocacy for previously homeless youth enrolled in the Rapid Rehousing Program. The position ensures that youth receive the necessary services and resources to achieve stability and independence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
  • Ensure the social, physical, psychological, and emotional well-being of youth participating in the Rapid Rehousing Program.
  • Prepare and maintain case plans on a quarterly basis.
  • Conduct interviews with parents/guardians and youth to complete assessments and develop individualized treatment and service plans, including case planning, referrals, ongoing monitoring, and service coordination.
  • Manage a caseload to provide appropriate resources and assist youth in navigating community services.
  • Support youth in accessing medical and mental health services, medication management, activities of daily living (ADL) assistance, and AODA (alcohol and other drug abuse) services and supports.
  • Communicate and report youth concerns to appropriate parties in a timely and professional manner.
  • Collaborate with clients on discharge planning beginning at the time of program admission.
  • Facilitate client transfers when services are no longer appropriate or when additional services are required; identify children who may qualify for Wraparound Services.
  • Coordinate transportation for youth to and from appointments, including medical, mental health, and housing-related visits.
  • Attend and actively participate in departmental meetings and collaborative meetings with partner service agencies.
  • Document all case management activities in Clarity, the Homeless Management Information System (HMIS).
  • Serve as the primary contact for landlords, maintaining effective relationships and facilitating unit turnover and client placement as needed.
  • Coordinate and oversee client move-outs, including meeting with clients to discuss move-out plans and expectations.
  • Assist in organizing social, recreational, and educational activities for program participants.
  • Complete special projects as assigned.
  • Maintain professional and technical competency by staying informed on industry trends and best practices.
  • Complete and maintain all required documentation, records, and reports accurately and timely.
  • Comply with all safety policies and work rules, maintaining a clean and orderly work environment.
  • Wear appropriate personal protective equipment (PPE) as required (e.g., masks, gloves).

CERTIFICATES, LICENSES, AND REGISTRATIONS:
Requires a valid driver's license and proof of current automobile insurance.
EDUCATION AND EXPERIENCE:
Requires a bachelor's degree in Human Services or a related field (e.g., Psychology, Social Work) and two to three years of relevant professional experience.
Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

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