Osd Administrator Jobs (NOW HIRING)

Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work.

Employee Benefit Offerings

A Robust benefits package to include Medical, Dental, Vision, Health Savings Account, FSA, 401(k) with company matching, Short-Term and Long-Term Disability, Life and AD&D Insurance, Paid Time Off, 11 Paid Holidays, Employee Assistance Program (EAP), Professional Development Program, Military Leave Support, Referral bonuses and more!

As a SharePoint Power Platform Developer and Administrator, you will be responsible for providing support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR. With missions that include the Pentagon, Joint Base Andrews, Joint Base Anacostia-Bolling, and other locations, leased spaces, and alternate sites, you'll be working in a fast-paced, challenging, and rewarding environment where AFNCR operations must never fail. Your primary support areas will include IT Operations and Maintenance, Plans, Projects, and Engineering.

The SharePoint Power Platform Developer and Administrator supports the Air Force National Capital Region Information Technology Services (AFNCR ITS) program by providing administration, development, troubleshooting, and operational support for Microsoft SharePoint Online (SPO), Microsoft 365 collaboration platforms, and Power Platform solutions within enterprise and government environments.

Location

Joint Base Andrews, MD - 100% on site (with ad-hoc telework)

Shift

Core hours: 6 am - 6 pm;

Certifications required

• Requires a current 8140 IAT Level II (Intermediate or Advanced) certificate (CompTIA Security+).

Security Clearance

• Active DOD Secret clearance

Essential Job Functions

• Provide technical support, administration, and troubleshooting for SharePoint Online (SPO) and Microsoft 365 collaboration platforms.
• Develop and maintain custom SharePoint and Power Platform solutions using technologies such as JavaScript, CSS, HTML, jQuery, JSON, Bootstrap, React JS, and VS Code.
• Design, develop, and manage Power Platform tools including PowerApps, Power Automate, and Power BI dashboards/reporting solutions.
• Resolve Tier 1-3 incidents, service requests, and operational issues in accordance with SLA and ITIL processes.
• Administer SharePoint site collections including site creation, configuration, permissions, governance, content management, and decommissioning activities
• Manage SharePoint permissions, Active Directory-integrated access controls, and user/group memberships across multiple environments and high-level administrative functions across multiple environments;
• Design, modify and enhance SharePoint pages, layouts, branding, and user interfaces to support customer and mission requirements;
• Monitor SharePoint environment health, performance, usage, and availability to ensure operational stability.
• Analyze business applications and technical requirements to design and implement effective software solutions.
• Test, debug, refine, and document software solutions, improving efficiency and functionality.
• Provide technical guidance and support to team members to help meet development timelines.

Administer SharePoint Site Collections, including:

• Site creation, Configuration, Permissions management, Governance, Content management and Decommissioning activities
• Manage SharePoint permissions, Active Directory-integrated access controls, user/group memberships, and high-level administrative functions across multiple environments.
• Design and modify SharePoint pages, layouts, branding, and user interfaces to support customer and mission requirements.
• Monitor SharePoint environment health, site usage metrics, performance, and service availability to ensure operational stability.
• Support enterprise collaboration initiatives, modernization efforts, and process improvement activities across AFNCR ITS supported organizations.
• Utilize BMC Helix, Remedy, or ServiceNow ticketing systems to document, track, update, and resolve incidents, change requests, and service requests.
• Participate in Change Management processes, including implementation support, outage coordination, and documentation of system changes.
• Develop technical documentation, SOPs, knowledge articles, user guides, and training materials for customers and support personnel.
• Conduct customer engagement sessions to gather business and technical requirements for SharePoint and Power Platform solutions.
• Coordinate with application teams, database administrators, cybersecurity personnel, and infrastructure teams to ensure secure and compliant system operations.
• Maintain compliance with DoD, Air Force, AFNCR ITS, and cybersecurity policies, including security best practices and operational procedures.
• Support after-hours maintenance, troubleshooting, and outage response activities as required.

Basic Qualifications

• Minimum of 6 years of relevant experience, including at least 4 years of specialized experience in applications programming and database management systems.
• Bachelor's degree in computer science, information systems, engineering, mathematics, business/finance, or related field (or equivalent experience substitutions).
• Experience with Microsoft SharePoint Online, Microsoft 365, and Power Platform tools.
• Proficiency in modern web development languages and frameworks (JavaScript, HTML, CSS, React, JSON, Bootstrap, jQuery etc.).
• Experience with Active Directory, permissions management, and enterprise-level system administration.
• Ability to work independently or with minimal supervision.
• Active Secret clearance required.
• Full-time onsite availability at Joint Base Andrews with occasional telework.

Preferred Qualifications

• Microsoft certifications related to: SharePoint, Microsoft 36, Power Platform, Power BI
• Experience supporting Department of Defense (DoD), Air Force, or federal government environments.
• Experience supporting large-scale enterprise SharePoint or Microsoft 365 environments.
• Experience with SharePoint branding, customization, and workflow automation.
• Knowledge of Microsoft 365 integrations and collaboration tools.
• Familiarity with ITIL processes and enterprise operational support models.
• Experience supporting secure or mission-critical environments.

Skills & Competencies:

• Enterprise SharePoint Administration.
• Power Platform Development.
• Customer Support & Stakeholder Engagement.
• Technical Troubleshooting & Root Cause Analysis.
• ITIL / Ticket Management Processes.
• Technical Documentation & SOP Development.
• Collaboration & Team Coordination.
• Time Management & Prioritization.
• Process Improvement.
• Attention to Detail.
• Mission-Oriented Support Mindset.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

MUST BE A US CITIZEN

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EQUAL OPPORTUNITY EMPLOYER

KaylaTek is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

E-VERIFY AND BACKGROUND CHECKS

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. KaylaTek participates in the DHS e-Verify program. KaylaTek also conducts a background check on all candidates post offer though PROScreening LLC.