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Orthodontic Insurance Jobs in Raleigh, NC (NOW HIRING)

Patient Care Coordinator

Raleigh, NC ยท On-site

$15.50 - $20.25/hr

The Orthodontic Patient Coordinator serves as the first point of contact for prospective patients and is responsible for managing incoming leads, scheduling consultations, verifying insurance ...

Patient Care Coordinator

Raleigh, NC

$15.50 - $20.25/hr

The Orthodontic Patient Coordinator serves as the first point of contact for prospective patients and is responsible for managing incoming leads, scheduling consultations, verifying insurance ...

Patient Care Coordinator

Raleigh, NC

$15.50 - $20.25/hr

The Orthodontic Patient Coordinator serves as the first point of contact for prospective patients and is responsible for managing incoming leads, scheduling consultations, verifying insurance ...

Patient Care Coordinator

Raleigh, NC ยท On-site

$15.50 - $20.25/hr

The Orthodontic Patient Coordinator serves as the first point of contact for prospective patients and is responsible for managing incoming leads, scheduling consultations, verifying insurance ...

Patient Care Coordinator

Raleigh, NC ยท On-site

$17 - $22.25/hr

The Orthodontic Patient Coordinator serves as the first point of contact for prospective patients and is responsible for managing incoming leads, scheduling consultations, verifying insurance ...

Treatment Coordinator

Raleigh, NC ยท On-site

$18.75 - $24.25/hr

At Gladwell Orthodontics, we will do everything we can to make our patients feel comfortable and at ... Verifies insurance for all clinical appointments * Enters information on dental software in patient ...

Traveling New Patient Coordinator

Cary, NC ยท On-site

$17.75 - $23.50/hr

We are currently seeking a Traveling New Patient Coordinator to support our Orthodontic department ... Post payments, submit insurance claims, and set up auto-drafts * Maintain and manage patient ...

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and ...

Claims Facilitator

Raleigh, NC ยท On-site

$40K - $64K/yr

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and ...

Claims Facilitator

Raleigh, NC ยท On-site

$40K - $64K/yr

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and ...

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and ...

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and ...

Claims Facilitator

Cary, NC ยท On-site

$40K - $64K/yr

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and ...

Showing results 21-40

Orthodontic Insurance information

See Raleigh, NC salary details

$13

$20

$27

How much do orthodontic insurance jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for orthodontic insurance in Raleigh, NC is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.64 per hour, depending on experience, location, and employer.

What is the difference between Orthodontic Insurance vs Orthodontists?

AspectOrthodontic InsuranceOrthodontists
CredentialsInsurance policies, provider networksDental degrees, specialized orthodontic certification
Work EnvironmentInsurance companies, healthcare officesPrivate practices, clinics, hospitals
Industry UsageProvides coverage for orthodontic treatmentsPerforms orthodontic procedures and patient care

Orthodontic Insurance focuses on providing coverage and financial plans for orthodontic treatments, while Orthodontists are licensed dental specialists who diagnose and treat dental misalignments. Understanding the difference helps patients navigate insurance options and find qualified providers for their orthodontic needs.

What are popular job titles related to Orthodontic Insurance jobs in Raleigh, NC? For Orthodontic Insurance jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Orthodontic Insurance jobs in Raleigh, NC look for? The top searched job categories for Orthodontic Insurance jobs in Raleigh, NC are:
Infographic showing various Orthodontic Insurance job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,504 per year, or $20.4 per hour.

Patient Care Coordinator

Carolina Braces

Raleigh, NC โ€ข On-site

$15.50 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Description:

Job Summary

Carolina Braces is seeking a motivated, compassionate, and self-starting individual to join our team as an Orthodontic Patient Coordinator. This role is ideal for someone who enjoys building rapport over the phone, thrives in a fast-paced environment, and takes pride in helping patients begin their orthodontic journey with confidence and ease. The Orthodontic Patient Coordinator serves as the first point of contact for prospective patients and is responsible for managing incoming leads, scheduling consultations, verifying insurance information, and delivering an exceptional new patient experience.


Key Responsibilities:


New Patient Communication & Lead Management

  • Answer high-volume inbound calls with professionalism and warmth, using approved scripts
  • Make outbound calls to follow up with leads, confirm appointments, and engage with referrals
  • Respond to web inquiries, social media messages, and referral communications
  • Build rapport with prospective patients and provide a friendly, informative first impression
  • Track and manage new patient leads using PracticeBeacon or a similar CRM

Scheduling & Patient Onboarding

  • Schedule new patient consultations accurately and efficiently
  • Meet or exceed scheduling and lead conversion goals
  • Send digital new patient packets and ensure paperwork is completed prior to appointments
  • Assist patients with forms and explain what to expect at their first visit

Insurance & Administrative Coordination

  • Collect and enter accurate patient and insurance information
  • Assist with basic insurance verification and communicate coverage expectations
  • Maintain HIPAA-compliant and up-to-date records in patient systems

Referral Management & Clearance Coordination

  • Prepare and send dental clearance letters when necessary
  • Follow up with referring dental offices for required documentation
  • Maintain smooth communication with external providers and track referral activity

Team Collaboration & Cross-Training

  • Work closely with the front desk, treatment coordinators, and clinical team
  • Participate in team meetings, training sessions, and quality improvement initiatives
  • Cross-train and provide coverage in other call center support roles as needed

Qualifications & Skills

  • High school diploma or equivalent required
  • 1+ years of experience in a dental, or orthodontic office required
  • Call center or phone-based customer service experience strongly preferred
  • Strong verbal and written communication skills
  • Proficiency in PracticeBeacon or similar CRM software (training available)
  • Highly organized, detail-oriented, and able to multitask in a fast-paced environment
  • Positive, professional, and patient-centered approach
  • Knowledge of orthodontic/dental terminology and insurance basics is a plus

Schedule:

4 full days + 1 half day per week

Monday: 7:30am to 5:00pm

Tuesday: 8:30am to 6:00pm

Wednesday: 7:30am to 5:00pm

Thursday: 7:00am to 4:30pm

Friday: Rotating


Dental or orthodontic office experience required

Benefits

  • Competitive pay
  • Medical, Dental, and Vision insurance
  • 401(k)
  • PTO and paid holidays
  • Supportive team culture and room for growth
Requirements: