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Order Taker information

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How much do order taker jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for order taker in Raleigh, NC is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.83 per hour, depending on experience, location, and employer.

What is an order taker?

Order Takers are employees who receive and process customer orders for goods or services, typically in settings such as restaurants, call centers, or retail stores. Their main responsibilities include taking accurate orders, confirming details with customers, and ensuring the information is relayed to the appropriate department for fulfillment. Order Takers play a key role in customer service by providing information, answering questions, and sometimes handling payments. Strong communication and attention to detail are important skills for this role.

What are the key skills and qualifications needed to thrive as an order taker, and why are they important?

To thrive as an Order Taker, you need strong attention to detail, accurate data entry skills, and basic literacy, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and telephone systems is typically required. Excellent communication, active listening, and customer service skills help you stand out in this role. These skills ensure efficient, error-free order processing and a positive customer experience, which are critical for business success.

How does an order taker typically collaborate with other team members during busy shifts?

Order Takers work closely with kitchen staff, servers, and management, especially during peak hours. Communication is key—they relay accurate orders to the kitchen, update servers on customer requests, and coordinate with management to handle special situations or resolve issues quickly. This teamwork ensures smooth service and a positive customer experience, even when the environment is fast-paced and demanding.

What is the difference between Order Taker vs Sales Associate?

AspectOrder TakerSales Associate
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer sales experience
Work EnvironmentRetail or call center, primarily customer serviceRetail stores, showrooms, or online sales platforms
Employer & IndustryRetail, food service, telecommunicationsRetail, electronics, apparel, and other consumer goods
Search & Comparison IntentUnderstanding basic customer order processesSeeking sales roles with customer interaction and upselling

While both roles involve customer interaction, an Order Taker primarily processes orders and provides basic assistance, whereas a Sales Associate actively promotes products and upsells to increase sales. The roles often overlap in retail environments, but Sales Associates typically have more sales responsibilities and may require additional sales skills.

How to be an order taker?

To become an order taker, develop strong communication and customer service skills, and gain experience in a retail or food service environment. Familiarity with point-of-sale systems and the ability to handle customer inquiries accurately are essential. Some positions may require a high school diploma or equivalent and flexible scheduling.

What are the most commonly searched types of Order Taker jobs in Raleigh, NC?

The most popular types of Order Taker jobs in Raleigh, NC are:

What are popular job titles related to Order Taker jobs in Raleigh, NC?

For Order Taker jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Order Taker jobs in Raleigh, NC look for?

The top searched job categories for Order Taker jobs in Raleigh, NC are:

Order Taker jobs near you
Infographic showing various Order Taker job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,185 per year, or $15.5 per hour.

Principal SAP Supply Chain Lead - ECC to S/4HANA Transformation

ABB

Cary, NC • Hybrid

$65.50 - $85.50/hr

Full-time

Re-posted 4 days ago

ABB Group rating

7.8

Company rating: 7.8 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

212th of 496 rated machine equipment manufacturers

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Manager

__

In this role, you will own a complete business outcome - a Value Stream - end-to-end on our SAP ECC core, rather than a single function. Each day, you will design, build, and run improvements that prepare the ECC landscape for its move to S/4HANA while delivering measurable value to the business today - with no hand-off to a separate support team. As the founding member of a small, senior tiger team, you will recruit and lead the three specialists who join you.

The work model for the role is: Hybrid; you will be working in the EST time zone. An ideal location is Cary, NC, or NAM, anywhere with frequent travel to theCary, NC headquarters.

This role contributes to the Electrification Business Area in North America.

Main stakeholders are Supply Chain, Manufacturing Operations, Finance, and Information Systems and Leadership.

You will be mainly accountable for:

  • Owning a Value Stream end-to-end - designing, building, and running it - and delivering a measurable business outcome, not a task list; complying only with the genuinely non-negotiable (statutory, financial, and platform constraints).
  • Preparing the SAP ECC core for S/4HANA - sequencing and de-risking the transition through working software, while shipping high-impact improvements to the current landscape now.
  • Once S4 goes live, you stay and own support and continuous improvements to a value stream in S4.
  • Operating hands-on across SAP Supply Chain & Logistics (MM, IM, PP, LE/WM), close to manufacturing and the shop floor, and bridging functional configuration with code.
  • Recruiting and leading a small, senior squad (Finance, Sales / Order-to-Cash, and Developer), setting the standard for extreme ownership and AI-native ways of working.

Qualifications for the role:

  • A degree in engineering or a related technical field is highly preferred.
  • You have substantial hands-on experience (8+ years) in SAP Supply Chain & Logistics - MM, IM, PP, and LE/WM - with genuine make- and engineer-to-order depth and comfort on the shop floor and with MES.
  • You are highly skilled in SAP S/4HANA, with practical implementation experience across ECC and S/4 (Private and Public Cloud ideal), and you bridge functional configuration with code.
  • You have a demonstrated track record of extreme ownership - owning a measurable outcome end to end, build and run, rather than a task list.
  • You are passionate about learning and intellectually honest - comfortable with ambiguity, quick to say "I don't know" or "I was wrong," and curious enough to outpace your own defensiveness.
  • You are innovative around AI-native ways of working, deploying AI and modern coding tools where they create real, measurable impact rather than novelty.
  • You are at ease communicating in English, moving between an executive or financial audience and the shop floor in the same conversation.
  • A degree in engineering or a related technical field is highly preferred.
  • You hold a valid work authorization for the United States / North America.

What's in it for you?

This is a role for an owner, not a ticket-taker. You will own a complete outcome and hire your own team, using modern, AI-native ways of working to build and run it - not patch it and hand it off. The way you prepare this core for S/4HANA will set the template for the rest of the organization to follow: a genuinely hard, end-to-end problem where your work shapes the whole program.

Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society. go.abb/electrification

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

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Hours and flexibility

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About ABB Group

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Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US

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