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Order Processing Associate Jobs in Madison, AL (NOW HIRING)

MRC Global

Sales & Service Representative

Decatur, AL

... order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative ... Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial ...

American Freight

Retail Sales Associate

Huntsville, AL

$13 - $14.75/hr

Understand website navigation, and proactively leverages technology in order to facilitate the ... Process customer transactions in the Point of Sale system, including sales, returns, and exchanges ...

MRC Global

Sales & Service Representative

Decatur, AL · On-site

The Sales & Service Representative creates and/or enters quotes, processes customer orders, and ... Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial ...

MRC Global

Sales & Service Representative

Decatur, AL · On-site

The Sales & Service Representative creates and/or enters quotes, processes customer orders, and ... Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial ...

American Freight

Warehouse Associate

Huntsville, AL · On-site

$13.75 - $16.25/hr

Fills order requests, stage merchandise and load for timely shipments (Shipping). * Evaluates ... Processes receipts and ensures inventories are controlled, monitored, and logged * Creates required ...

Floor & Décor

Warehouse Associate

Huntsville, AL · On-site

$15/hr

Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether ... Demonstrate and understand compliance of the company's safety processes. * Work in a fast pace ...

Hollywood Feed

Sales Associate

Madison, AL · On-site

$15 - $19/hr

Processing customer transactions. * Performing inventory management tasks such as cycle counts ... Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood ...

Hollywood Feed

Sales Associate

Huntsville, AL · On-site

$16/hr

Processing customer transactions. * Performing inventory management tasks such as cycle counts ... Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood ...

Hollywood Feed

Sales Associate

Madison, AL · On-site

$15 - $19/hr

Processing customer transactions. * Performing inventory management tasks such as cycle counts ... Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood ...

Hollywood Feed

Sales Associate

Huntsville, AL · On-site

$16/hr

Processing customer transactions. * Performing inventory management tasks such as cycle counts ... Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood ...

American Freight

Retail Sales Associate

Huntsville, AL · On-site

$13 - $14.75/hr

Understand website navigation, and proactively leverages technology in order to facilitate the ... Process customer transactions in the Point of Sale system, including sales, returns, and exchanges ...

Discovery Life Sciences

Warehouse Associate

Huntsville, AL · On-site

$15.25 - $18/hr

... process inventory as well as finished goods to point of consumption. A Day in the Life of a FFPE ... Review priorities daily to ensure order requests are fulfilled in a timely manner Position ...

Discovery Life Sciences

Warehouse Associate

Huntsville, AL · On-site

$15 - $17.75/hr

... process inventory as well as finished goods to point of consumption. A Day in the Life of a FFPE ... Review priorities daily to ensure order requests are fulfilled in a timely manner Position ...

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Order Processing Associate information

See Madison, AL salary details

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How much do order processing associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for order processing associate in Madison, AL is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $18.51 per hour, depending on experience, location, and employer.

What does an order processing associate do?

An Order Processing Associate is responsible for managing and processing customer orders from receipt to delivery. Their duties typically include entering order details into company systems, coordinating with inventory and shipping departments, and communicating with customers regarding order status. They ensure accuracy by verifying product availability, pricing, and shipping information. Strong attention to detail and organizational skills are important for success in this role. Order Processing Associates play a key part in ensuring customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive as an order processing associate?

To thrive as an Order Processing Associate, you need strong attention to detail, organizational skills, and familiarity with order management or inventory systems, typically supported by a high school diploma or equivalent. Proficiency with ERP or CRM software, spreadsheets, and order tracking platforms is often required. Excellent communication, problem-solving abilities, and time management help you handle customer inquiries and prioritize tasks efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth business operations.

What are some common challenges faced by order processing associates and how can they be managed?

Order Processing Associates often encounter challenges such as managing high volumes of orders during peak periods, handling discrepancies between orders and inventory, and ensuring timely communication with customers and internal teams. Effective time management, attention to detail, and familiarity with order management software are essential for overcoming these challenges. Additionally, collaborating closely with warehouse staff, customer service teams, and suppliers helps ensure smooth order fulfillment and quick resolution of any issues.

What is the difference between Order Processing Associate vs Customer Service Representative?

AspectOrder Processing AssociateCustomer Service Representative
Primary RoleFocuses on processing, verifying, and managing customer ordersHandles customer inquiries, complaints, and provides support
Skills & CertificationsAttention to detail, data entry, basic computer skillsCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, logistics, or office settingCall center, retail, or office environment
Industry UsageCommon in retail, logistics, manufacturingCommon across various industries including retail, telecom, finance

While both roles involve interacting with customers, the Order Processing Associate primarily manages and processes orders, ensuring accuracy and timely fulfillment. In contrast, the Customer Service Representative focuses on addressing customer inquiries and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How much do order processing associates pay?

The average hourly pay for an order processing associate ranges from $12 to $18, depending on experience, location, and the employer. Some positions may also offer additional benefits such as health insurance and paid time off.

What skills do you need for order processing associate?

An order processing associate needs strong attention to detail, organizational skills, and proficiency with inventory management and order processing software. Good communication skills and the ability to work efficiently in a fast-paced environment are also important. Basic math skills and familiarity with customer service principles can enhance performance in this role.

What are the most commonly searched types of Order Processing jobs in Madison, AL?

The most popular types of Order Processing jobs in Madison, AL are:

What cities near Madison, AL are hiring for Order Processing Associate jobs?

Cities near Madison, AL with the most Order Processing Associate job openings:

Order Processing Associate jobs near you
Infographic showing various Order Processing Associate job openings in Madison, AL as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 30% Part Time, 3% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,076 per year, or $16.4 per hour.

Sales & Service Representative

MRC Global

Decatur, AL

Full-time

Re-posted 19 days ago

MRC Global rating

8.6

Company rating: 8.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

54th of 428 rated retail wholesalers

Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

The Sales & Service Representativeis responsible fordelivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/orentersquotes,processescustomer orders, andresolvescustomer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.

Key Duties & Responsibilities

Individualmust be able to perform the essential duties with or without reasonable accommodation.

  • Respond to customer requests for quotes by sourcing products from the Company's existing inventory orpurchasingthem externally.

  • Build quotes that simultaneously create value for the customer and profitability for MRC Global.

  • Identifyand actively pursue sales opportunities to contribute to overall sales growth.

  • Ability to proactively engage with customers andutilizeproduct knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.

  • Utilize MRC Global systems/software to create quotes,locateavailable products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.

  • Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.

  • Verify the on-time shipping/delivery status of pending inbound and outbound shipments.

  • Communicate status proactively with the customer and adjust product sourcing efforts if needed.

  • Proactively respond to customers' needs and concerns with options by using a problem-solving approach.

  • Validate that products specified in customers' quote requests arepermittedper their respective approvedmanufacturer'slist (AML) or other customer-provided specifications.

  • Referencecustomer processing guides and other tools/resources tomaintainfamiliarity with customer preferences/processes.

  • Consult withamanager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.

  • Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.

  • Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.

Required Experience

  • One (1) or more yearsofexperience in a dedicated customer-facing role, inside sales, and/or warehouse services.

  • OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.

  • Must have a current, valid driver's license and acceptable recordat all times.

Skills & Abilities

  • Competent in the use of computers and software applications.

  • Ability to communicate and promote ideas and transfer detailed knowledge to others.

  • Ability to effectively present information in one-on-one and small group situations.

  • Attention to detailandworkwith a sense of urgency.

Working Conditions

  • Frequent driving/traveling.

  • Ableto interact with othersfrequently.

  • Most work is performed at a desk or in front of a computer.

  • Able to sit/stand forlong periodsof time.

  • Foradditionalposition-specific detailsregardingthe physical and mental demands and working conditions, contact Human Resources.

  • Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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