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Order Desk Associate Jobs in Texas (NOW HIRING)

Giving assistance, replacement in certain cases to SCM and Order desk within the CFT. * Advises non-exempt associates regarding day-to-day priority of customer requests. * Monitors and proactively ...

Giving assistance, replacement in certain cases to SCM and Order desk within the CFT. * Advises non-exempt associates regarding day-to-day priority of customer requests. * Monitors and proactively ...

Front Desk

Irving, TX · On-site

$15 - $17/hr

Front Desk Operations/Guest Relations Serve as the primary point of contact for all guest inquiries ... Learn who are regular guests of Via Real in order to recognize and establish a relationship.

Position Summary At UPLIFT Desk, we're not just building ergonomic workstations--we're shaping how ... Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the ...

Hotel Front Desk Supervisor

Austin, TX · On-site

$16.75 - $21.75/hr

Become part of our family and see why so many of our associates have made McKibbon Hospitality ... Responsible for overseeing the Market (fully stocked, weekly inventory, place orders). * Assist the ...

Hotel Front Desk Supervisor

Austin, TX

$16.75 - $21.75/hr

Become part of our family and see why so many of our associates have made McKibbon Hospitality ... Responsible for overseeing the Market (fully stocked, weekly inventory, place orders). * Assist the ...

Front Desk/Reception

Dallas, TX · On-site

$14.50 - $18.50/hr

Monitor and order office and breakroom supplies as necessary * Communicate with clients regarding ... High school diploma or equivalent required; associate's or bachelor's degree preferred * 1+ years ...

Front Desk/Reception

Dallas, TX · On-site

$14.50 - $18.50/hr

Monitor and order office and breakroom supplies as necessary * Communicate with clients regarding ... High school diploma or equivalent required; associate's or bachelor's degree preferred * 1+ years ...

Front Desk/Reception

Dallas, TX · On-site

$14.50 - $18.50/hr

Monitor and order office and breakroom supplies as necessary * Communicate with clients regarding ... High school diploma or equivalent required; associate's or bachelor's degree preferred * 1+ years ...

Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well ... Assists with receiving, shipping and other warehouse associate functions, as required. * Ensures ...

Front Desk Supervisor

Dallas, TX · On-site

$15.75 - $20.50/hr

Identify low stock levels and generate purchase orders to replenish supplies. * Maintain records of ... This is not an exclusive or exhaustive list of all job functions that an associate in this position ...

Showing results 41-60

Order Desk Associate information

What is an order desk associate?

Order Desk Associates are professionals responsible for processing customer orders, managing inventory levels, and ensuring accurate and timely fulfillment of customer requests. They interact with customers, sales teams, and warehouse staff to confirm order details, resolve issues, and provide updates on order status. Their role often involves data entry, attention to detail, and strong communication skills to maintain smooth order operations.

What are the key skills and qualifications needed to thrive as an order desk associate?

To thrive as an Order Desk Associate, you need strong organizational skills, attention to detail, and experience with order processing, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, order entry software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset are standout soft skills in this position. These competencies ensure accurate order fulfillment, efficient workflow, and high levels of customer satisfaction.

What are some common challenges faced by order desk associates and how can they be managed?

Order Desk Associates often encounter challenges such as handling high volumes of orders during peak times, resolving discrepancies between customer requests and inventory availability, and maintaining clear communication between sales, warehouse, and shipping teams. Staying organized, using order management software efficiently, and developing strong problem-solving skills can help manage these challenges. Building good relationships with team members and customers also ensures smoother resolution of issues and a more positive work environment.

What is the difference between Order Desk Associate vs Customer Service Representative?

AspectOrder Desk AssociateCustomer Service Representative
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentOffice, warehouse, or retail settingsCall centers, retail stores, office environments
Employer & Industry UsageRetail, wholesale, logisticsRetail, service, telecommunications
Common Search & Comparison IntentOrder processing, inventory managementCustomer support, issue resolution

While both roles involve interacting with customers and handling inquiries, the Order Desk Associate primarily focuses on processing orders, managing inventory, and ensuring accurate order fulfillment. In contrast, the Customer Service Representative handles a broader range of customer issues, including complaints and service inquiries. Understanding these differences helps employers and job seekers identify the right role based on skills and industry needs.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Crown Technical Systems rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary

Summary:

The "Planner Scheduler" will be based in Dallas, TX.

This role will be In charge of helping materials and production functions. Plans, schedules, coordinates and approves product release to the production planning systems based on material and capacity availability.

Responsibilities:

  • Checking the possibility of the order fulfillment based on the available resources (materials, employees, equipment's etc.), confirmation of the order.
  • Preparation of production plans, input of planning data into the integrated computer system of the company, notification of the purchasing group.
  • Monitoring, control of implementation of plans, starting necessary actions in case of deviations
  • Preparation of long-term plans, forecasts (MPS, Forecast).
  • Monitoring of system accuracy in daily/weekly bases /General Item data, routing, BOM, CFT data /non-consumed demand, planned WO's.
  • Preparing of Clean to build reports, checking the material availability, replanning if necessary, informing of order desk, ECO implementation tracing.
  • Monitoring of stock level, handling of stock differences.
  • Preparing management and CFT specificized reports, monitoring of KPI's.
  • Giving assistance, replacement in certain cases to SCM and Order desk within the CFT.
  • Advises non-exempt associates regarding day-to-day priority of customer requests.
  • Monitors and proactively addresses issues that impact performance to committed ship date (CSD), lead-time, response time, and inventory goals.
  • Coordinates and manages high-visibility and/or important customer programs.
  • May include initial customer or product startup initiatives or large customer programs.
  • Coordinates with Master Scheduler to manage product life cycle and related materials availability issues.
  • Drives process improvements inside and outside the area of Order Management.
  • Provides input to management, reschedules, and /or interfaces with customer program management, master scheduling, customers, and production control to reschedule production in the event of design changes, labor and material shortages, backlogs, and other potential schedule interruptions.
  • Represents Order Management on various Customer Focus Teams.
  • May also help inventory control, supply chain management, material planning, and scheduling.

Qualifications:

  • Typically requires a bachelor's degree or equivalent and a minimum of 1 years of related experience.
  • Demonstrates operations and technical skills and comprehension of Flex's functional standards.
  • Demonstrates a general knowledge of functional concepts and a rudimentary comprehension of Flex policies and procedures.
  • Has awareness of the functional impact upon work processes and other functions.
  • Ability to operate data entry, office software including, word processing, spreadsheets, presentation packages and data base systems.

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
Job CategoryGlobal Procurement & Supply Chain

Is Sponsorship Available?

NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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