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Order Administration Jobs in Connecticut (NOW HIRING)

TRUMPF is seeking a motivated and detail-oriented TruServices Order Management Intern to support the sales team with order processing, sales administration, and process improvement projects. This ...

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Order Administration information

What is the difference between Order Administration vs Customer Service Representative?

AspectOrder AdministrationCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentAssisting customers with inquiries, complaints, and providing product or service information
Required SkillsAttention to detail, data entry, knowledge of order systemsCommunication skills, problem-solving, empathy
Work EnvironmentOffice setting, often within logistics or sales departmentsCall centers, retail, or service environments
Common CertificationsNone typically required, but familiarity with order management software helpful

Order Administration focuses on managing and processing customer orders, ensuring accuracy and timely delivery. Customer Service Representatives handle customer inquiries and resolve issues related to products or services. While both roles require strong communication skills, Order Administration emphasizes order accuracy and logistics, whereas Customer Service emphasizes customer interaction and problem resolution.

What does an order administration do?

An order administrator manages and processes customer orders, ensuring accurate entry, tracking, and fulfillment. They often use enterprise resource planning (ERP) systems and coordinate with logistics, sales, and inventory teams to ensure timely delivery and customer satisfaction.

What kind of job is order administration?

Order administration is a job that involves managing and processing customer orders, ensuring accurate entry, tracking, and fulfillment. It often requires skills in data entry, communication, and familiarity with order management systems or software. The role supports supply chain operations and customer service functions.

What cities in Connecticut are hiring for Order Administration jobs?

Cities in Connecticut with the most Order Administration job openings:

Infographic showing various Order Administration job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Order Administration Specialist

Meriden, CT • On-site

Mirion Technologies (Canberra), Inc.
Electrical Equipment, Appliance, and Component Manufacturing • 1 - 5K employees

$19.25 - $25.50/hr

Full-time

Re-posted 2 days ago


Mirion Technologies rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

The Order Administration Specialist will manage all aspects of incoming spectroscopy orders for domestic, international and intercompany territories.  Interdepartmental collaboration to assist in maintenance of proficient order processing.  Support global sales teams regarding information pertaining to order receipt, status, delivery, and invoicing.  Manage phone inquiries and emails in an efficient and professional manner, routing them to the appropriate support personnel if needed.  Coordinate deliveries with operations teams.

Essential Duties

  • Coordinate administration of incoming orders, including communication maintenance between Sales, customers, and production teams and maintain adherence to documented workflows.
  • Manage order flow through process of order receipt, order review, booking, delivery updates, shipping, and invoicing.
  • Lead and maintain communication with customers, sales, and internal departments to confirm order specification requirements are met and accurate.
  • Manage phone inquiries and emails from internal and external customers in a timely and professional manner.
  • Manage preparation of additional documents as required to facilitate order fulfillment, in accordance with company policy and Government standards.
  • Oversee and attend status meetings and communicate risks to business as it relates to individual orders.

Essential Requirements

  • Ability to multi-task, prioritize and manage cross-functional tasks, and to adapt to changing priorities and deadlines in fast-paced environment.
  • Strong ability to analyze situations and make informed decisions.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities.
  • Strong attention to detail to ensure accuracy.

Additional Requirements

  • 2+ years customer service-related experience.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other relevant software tools.
  • Experience working with CRM tool (Salesforce) preferred.
  • Experience working with ERP systems (SAP) preferred.

Education & Experience Requirements

  • High School Diploma or equivalent required.
  • 2 years working in a manufacturing environment preferred.

What Mirion Technologies employees say

Pay

Hours and flexibility

Workplace

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