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Oracle Support Manager Jobs in Louisiana (NOW HIRING)

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary A career in our ... Use data and insights to inform conclusions and support decision-making. Develop a point of view on ...

The Oracle EBS Developer is responsible for designing, developing, and maintaining PL/SQL code for ... to implement customizations, manage data migrations, and deliver technical support while ...

The Oracle EBS Developer is responsible for designing, developing, and maintaining PL/SQL code for ... to implement customizations, manage data migrations, and deliver technical support while ...

Oracle HCM Director

New Orleans, LA · On-site

$155K - $410K/yr

... management - Providing training and support for seamless integration and utilization of Oracle HCM ... applications - Overseeing multiple projects to drive business growth and maintain executive-level ...

Oracle DBA

Monroe, LA · On-site

$48.75 - $66.25/hr

Experience implementing and supporting Oracle RAC 11g. Experience administering 10g and 11g Enterprise Manager Grid Control environment. Experience with PL/SQL and shell scripting. Experience ...

... chain management activities to achieve client objectives - Supporting demand forecasting and ... Oracle Supply Chain Management software - Utilizing data-driven insights for supply chain ...

You will analyse client needs, implement software solutions, and offer training and support for ... Oracle Cloud application solutions. As a Senior Manager you are to lead large projects, innovate ...

Oracle PMO - Manager

New Orleans, LA · On-site

$99K - $232K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary The Opportunity ... support for seamless integration and utilization of business applications. As a Manager, you will ...

... support for seamless integration and utilization of business applications. As a Senior Manager, you ... Responsibilities - Leading large-scale Oracle Cloud/Fusion implementation projects and coordinating ...

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Oracle Support Manager information

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Louisiana?

For Oracle Support Manager jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Oracle Support Manager jobs in Louisiana look for?

The top searched job categories for Oracle Support Manager jobs in Louisiana are:

What cities in Louisiana are hiring for Oracle Support Manager jobs?

Cities in Louisiana with the most Oracle Support Manager job openings:

Oracle Fusion Applications Analyst (Finance, HCM, or SCM)

New Orleans, LA • On-site

Mako Professionals
Recruiting and Staffing Services • 1 - 10 employees

Other

Posted 20 days ago


Job description

Type: Direct Hire (Full-Time)

Start Date: Flexible / ASAP

Location: New Orleans, LA - Relocation Assistance Available

Mako Professionals is supporting a rapidly growing utilities organization that is expanding its internal Oracle Fusion Applications team. This is an excellent opportunity to join a company that has recently invested heavily in Oracle Cloud and is now building out its long-term internal functional ownership of the platform.

This role will work closely with business users, system integrators, and external partners while serving as a key internal resource supporting Oracle Fusion across Finance, HCM, and/or Supply Chain (SCM/Procurement) modules.

The ideal candidate enjoys being hands-on in a production environment, partnering with the business, improving processes, and helping an organization get the most value out of Oracle Fusion post-implementation.

What You'll Be Doing

  • Provide day-to-day functional support for Oracle Fusion applications in a live production environment

  • Serve as the internal liaison between business stakeholders, IT, and external implementation partners

  • Support functional configuration, testing, validation, and quarterly Oracle Cloud updates

  • Gather and translate business requirements into functional system improvements

  • Assist with reporting, integrations, and cross-module data flows alongside technical teams

  • Troubleshoot functional issues and coordinate resolution with partners and Oracle Support (SRs)

  • Participate in ongoing optimization and future phases across additional Oracle Fusion modules

  • Develop functional documentation, controls, and best practices within a regulated utilities environment

We Are Open To Candidates With Experience In:

  • Oracle Fusion Finance (GL, AP, AR, FA, Projects, Cash Management, etc.)

  • Oracle Fusion HCM (Core HR, Payroll, Benefits, Talent, Absence, etc.)

  • Oracle Fusion SCM / Procurement (Purchasing, Inventory, Supplier Management, Procurement Contracts, etc.)

You do not need experience in all three areas - strong functional experience in any one of these pillars is valuable.

Required Experience

  • 5+ years supporting Oracle applications, including Oracle Fusion Cloud

  • Hands-on functional support experience in Finance, HCM, or SCM modules

  • Experience working in post-go-live / production support environments

  • Ability to work cross-functionally with business users and technical teams

  • Experience partnering with system integrators or consulting firms

  • Strong understanding of end-to-end business processes and system dependencies

  • Excellent communication and documentation skills

Nice to Have (Not Required)

  • Utilities, energy, public sector, or regulated industry experience

  • Exposure to multiple Oracle Fusion pillars (Finance + HCM, HCM + SCM, etc.)

  • Experience with Oracle Integration Cloud or ERP integrations

  • Involvement in Oracle Fusion implementations or major upgrades

  • Exposure to Oracle Utilities applications such as CCS, WACS, or OFS

Why This Role Is Attractive

  • Join a company early in their Oracle Cloud maturity journey where your impact is visible

  • Work in a stable, long-term internal role rather than short consulting engagements

  • Be part of building internal ownership after a major Oracle investment

  • Relocation support to a vibrant, growing city with strong culture and lifestyle